Advantages: Good food, great entertainment, added perks Disadvantages: None- though if I'm going to be really petty, the toothpaste tasted gross
...Heck, even the safety video was entertaining- with the cartoon starring the voice of Euan McGregor. It was riveting- and while I normally zone out during the video, I was entertained. Since then, I continue to use Virgin when I can. It hasn't let me done yet. ...
buzzy 19.06.2001
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Ciao members have rated this review on average: very helpful Review of Virgin Atlantic Airways - VIR
Advantages: The service is great. Good food and friendly staff Disadvantages: Not a lot wrong here
...had to use Richard Branson’s Virgin Atlantic.
Now when I have to go to America, I always ask them to book me on Virgin, as I find the trip that much more pleasant.
It’s not that the seating is much better than you get with BA or any other carrier. The seating is typical economy class, with very little legroom, and if the person in front decides to recline their seat, then you’re left with not too much choice but to do the same.
... ...hour flight!
What make Virgin stand out for me is the extra attention they take with their passengers, and the little extras you just don’t seem to get with other airlines.
The TV screen set into the back of the seat in front is fantastic. Not only do you not have to strain your neck or eyes, but there is a fabulous choice of different channels and films, with headphones so you don’t get distracted. I believe you can even play Nintendo ...
flooda 21.02.2001
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Ciao members have rated this review on average: very helpful Review of Virgin Atlantic Airways - VIR
Advantages: great in-flight entertainment, helpful stewardesses, competative rates Disadvantages: Not good if you have a special dietry requirement
...good friend, opted to fly Virgin Atlantic. They had competative rates so it seemed like too good a deal to turn down.
I booked online - the process was straight-forward and I got all my confirmation emails through and everything. There was just one teeny problem - because I have a peanut allergy I would need to call Special Assistance to let them know. Impressed at the level of care and attention Virgin were offering, I picked up the phone and dialed. ... ...On arrival at JFK, a Virgin special assistance stewardness insisted on escourting me to the departure lounge. I pointed out I only had a nut allergy and wasn't disabled or anything but she was adamant it was protocol. Fair enough.
So given the Hollywood Treatment, I was marched through security, into the lounge and then onto the plane itself. An announcement was made over the tannoy: "There is a person on board with a nut allergy - please could ...
goth_tart 15.10.2007
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Ciao members have rated this review on average: very helpful Review of Virgin Atlantic Airways - VIR
Advantages: The best UK Transatlantic carrier Disadvantages: no confidence in their Manchester based operations
...their posession a letter from Virgin Atlantic saying that from September 5th this year ( tomorrow) they will be operating their own Aircraft on the Manchester Orlando route, dispensing with the Air Atlanta aircraft, which has been operating a sub-charter service on Virgins behalf..
I have to say that I remain sceptical, but am flying on the 7th so we will have to wait and see, I will report further on my return to the UK..
I still believe that ... ...Althouhg a keen supporter of Virgin and Sir Richard, he has destroyed my good will for the moment, and I will not be using Manchester Airport for future Virgin Flights, this is the second time we have paid for Virgin Flights and not got whart we expected..in future I will be booking Virgin out of Gatwick..they don't dunp on their London clients as much as the Manchester regulars like us..
Virgin are by far the best UK based transatlantic operator ...
Dalesman 04.09.2000 (11.07.2001)
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Ciao members have rated this review on average: very helpful Review of Virgin Atlantic Airways - VIR
Advantages: The amount of care put into making sure children are kept happy and comfortable. Disadvantages: None.
...wide range of airlines before, Virgin was definetly different and put other airlines to shame. One of the usual problems is a fussy eater travelling with you. Being a fussy eater myself I never used to eat aboard a plane but on Virgin I changed. I was given a carboard lunchbox containing a carton of Ribena, a packet of crisps, a banana and a small chocolate bar. This was not my dinner but a snack. All the food was in superb condition, all very fresh. ... ...destination. An exceptional feature of Virgin which, to my knowledge, no other airline has is a television for every person. The mini TVs are fitted to the back of the seats and have many channels to choose from. There are lots of movie channels, some of which show childrens films, a music channel, a travel channel, a comedy channel and even a special childrens channel showing cartoons and other brilliant childrens programmes throughout the flight. ...
Mallory 30.07.2000 (06.12.2000)
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Ciao members have rated this review on average: very helpful Review of Virgin Atlantic Airways - VIR
...flew to New York on Virgin Atlantic and was dreading flying long haul for the first time. However, I was pleasently surprised by the service on this flight and the way it was organised.
The airplane itself was clean and tidy and they provided us with blankets and pillows as well as a bag full of goodies! This included toothpasta, toothbrush, perfume, notepaper, pen, earplyugs etc. In other words everything you could possibly need for a brillant ... ...and just right.
On Virgin you are provided with free earphones and TV sets in the back of each seat so you can choose what you want to watch. This is an excellent idea as kids can watch their cartoons while adults can choose between 6 movies taht are not even out at the cinema in America yet. They were played 3 times on my flight so you could watch 3 from the list, however you could also watch the comedy channel or various others.
The seats on ...
emmahancock99 17.09.2001
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Ciao members have rated this review on average: very helpful Review of Virgin Atlantic Airways - VIR
Advantages: Loads to do, nintendo, films etc. Disadvantages: Costs quite a lot.
I really enjoyed flying with Virgin first time as they seem to give you every thing you need, and this was in economy. You could tell that they really tried hard to make every single passenger comfortable.
Sitting in economy you get loads of leg room, nicer meals than normal airlines provide and you never seem to be bored. If you want a drink then you can order one whenever you like and a kids meal is available aswell. You can go to sleep if you ... ...right in front of you. Virgin show on the T.V very good films instead of the usual rubbishy ones and some T.V shows too.
Not only do you get the good films but kids will never be bored with a nintendo system and a number of good games hooked up to your own T.V. The controller for the Nintendo is on the back of your phone/T.V controls. You also have access to a radio so you can listen to all the local radio stations.
The only problem is that Virgin ...
Overlord_2 13.01.2001
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Ciao members have rated this review on average: very helpful Review of Virgin Atlantic Airways - VIR
Advantages: good flight,crew and food Disadvantages: Flagship hotels are not what you would expect from Virgin
...wrong that I booked with Virgin everyone trusts Virgin don't they????
Now for those of you that have read some of my ops ..it may well seem that if something is going to go wrong that it will for me..and yet again this is one of these very stories...
I booked the holiday ..I picked a flagship hotel.The Diplomat .I confirmed again and again..just incase ..I was very worried...I'm not sure why,could have been that I knew we would be a long way from ... ...hour on the telephone the Virgin Rep arranged for a new hotel..we had now been our for 24 hours and to say that we were tired and ratty would be an understatement.This was not an expensive holiday per person was just under £600.00 each,but this hotel compared to anywhere else that I have stayed was not to a standard that I expected.I expected a clean bright external room.This was not the case. The taxi to take us to the new hotel never arrived..we ...
Diane22025 26.01.2001 (31.01.2001)
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Ciao members have rated this review on average: very helpful Review of Virgin Atlantic Airways - VIR
Advantages: Free flight , hotel and food Disadvantages: Had to come home ventually
...from Los Angeles flying with Virgin Atlantic.
We took flight VS0023 outbound andnVS0024 inbound but this works just aswell with VS0007 outbound and VS0008 inbound.
Just as with British Airways , Virgin Atlantic make it a policy to overbook their flights. The reason being is that some people have open tickets so they may or may not take up their seat that day.
Airlines have traditionally overbooked by 10/15%.
The big key reason why this is working ... ...Los Angeles - e.g. both Virgin and British Airways dropped one flight a day. Doesn't sound much but we are talking about 500/700 seats a day just from those two airlines.
However , transatlantic travel is now picking up again but not to sufficient levels to put the thrid flight back on. As such , flights are becoming more overbooked. This becomes particularly so at the weekends , Friday , Saturday and Sunday.
When we were returning on Friday 14th ...
kayesheard 06.07.2002
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Ciao members have rated this review on average: very helpful Review of Virgin Atlantic Airways - VIR
Advantages: Usually good, high quality travel Disadvantages: apparently not on the Orlando flight
...to say - I like Virgin Atlantic Airways and I have every intention of using them again and I am willing to give them the benefit of the doubt over this one incident that I will relate to you now.
In June 2000 we decided to take our 2 girls who were 3 and 18 months at the time to Orlando to do the Disney thing. I know they were still very young for this but it was an excellent age for doing the Character breakfasts and all the younger rides which ... ...are older. So having used Virgin before on a trip to California we booked with them again. We chose a 2 centre holiday spending the first week in one of the Disney hotels in Orlando and the Second in a cheaper hotel in St Petersburg, details of these and current prices are available on the website.
On the California trip we flew into LA and out of San Fransisco and everything was fantastic, we had a great modern plane (don't ask me what sort it ...
MHam 29.09.2003
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Ciao members have rated this review on average: very helpful Review of Virgin Atlantic Airways - VIR
...not done any research on Virgin Atlantic before we flew with them, i assumed all airlines were roughly the same and expected the same treatment as i had got with Air 2000 when i flew with them.
As we got on to the plane we were greeted by one of the hostesses who showed us to our seats. Once the plane was ready to leave we were told about safety and shown where the exits were if needed. Once the plane was in the air, we were brought drinks, i was ... ...and chatted to us when ever the had time. I have to say i think the flight turned out to be the best part of our holiday.
I would strongly recommend Virgin Atlantic , they are just fantastic. We will be using them when ever possible for future holidays. ...
princess-emmerella 20.12.2007
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Ciao members have rated this review on average: very helpful Review of Virgin Atlantic Airways - VIR
Advantages: Solid and Reliable Airline Disadvantages: Have no clue with disruptive passengers
...be a big fan of Virgin and would choose to fly with them to the USA whenever possible however my last trip with them will definitely be my last ever on the Gatwick Las Vegas route.
Check in at Gatwick was fine. Virgin always have long lines for economy check-in so I'd allowed plenty of time so wasn't stressed to have to wait. I had pre-reserved my seat so everything was very straightforward and boarding started on time. So far so good.
I had selected ... ...usually a problem as usually Virgin seat the stag group together at the back of the plane so any noise and disruption are kept to one area and doesn't usually disturb other passengers-but not on today's flight !!
This group of 50 were scattered throughout the main cabin-maybe someone at check-in was working on the divide and conquer theory-but it didn't work. The group were wobbling up and down the aisles constantly-grabbing hold of seats and even ...
trafalgargal 18.03.2007
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Ciao members have rated this review on average: very helpful Review of Virgin Atlantic Airways - VIR
Advantages: Great company to fly with Disadvantages: The long flight!
...que another membe of the Virgin team came round and asked security questions and checked our passports, needless to say this saved far more time at the check in desk, and the que moved a lot more smoother than I had experienced on other flights, (Not to mention any names!)
We asked for exit seats (more leg room), which they provided for us.
The staff were very friendly and polite.
We then went off and enjoyed duty free!
When boarding the plane, ... ...found a thoughtful of Vrigin to provide such things, seeing as though many people's toothbrushes would have been locked away in their cases!
All in all the customer care of the Virgin team on the flights was superb.
Very friendly, very polite.
And they made my flight more relaxing. ...
wmayberry 22.01.2004
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Ciao members have rated this review on average: very helpful Review of Virgin Atlantic Airways - VIR
Advantages: Makes long haul travel very comfortable even in economy Disadvantages: Dont fly from Scotland
...didn't choose to fly with Virgin Atlantic, it just kind of happened and we're really glad it did.
We went to Barbados with Virgin to get married with Virgin Holidays so the airline happened to be Virgin Atlantic. At the time, i didn't choose Virgin Holidays for their service or good reputation, i just chose it purely because the hotel we wanted to get married at was only in Virgins brochure.
Anyway, we set off from Edinburgh Airport on the 6am ... ...friendly, they were asking me about my wedding and my dress and seemed genuinly interested which was nice.
Since that holiday, we have decided that flying with Virgin is our number one priority when flying long haul.
My only gripe is that they don't fly from Scotland !!! ...
Nicola_G 19.10.2004
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Ciao members have rated this review on average: very helpful Review of Virgin Atlantic Airways - VIR
I've flown Virgin twice now (well 4 times if you include the return trips), and can highly recommend the experience. I've done a LOT of flying with my employer, and Virgin certainly gives value for money. FYI I've flown all classes to some pretty dire locations, long and short-haul on a selection of airlines.
The first Virgin flight started as a bargain-basement job; a holiday to Florida fly-drive - I paid for an upgrade to Business because my wife ... ...ways. The treatment is excellent. Virgin have since improved first class, but it was like relaxing in a good restaurant for a few hours on the daylight flight, and sleeping in a comfortable armchair on the return, with snacks and booze a-plenty to ease the process. Even an 8-hour flight is no problem.
The second flight was an example of the good value - A work trip which was initially booked BA business class to California. It was cancelled, and ...
one47 13.06.2001
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Ciao members have rated this review on average: very helpful Review of Virgin Atlantic Airways - VIR
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