Great Service
Review of Virgin Atlantic Airways - VIR by
corman
Advantages: service, entertainment
Disadvantages:
I've only flown with Virgin Atlantic once and it was by default. Having changed my ticket home from Auckland and no longer flying LA to London with BA, the next cheapest was Virgin.
Needless to say having had the journey from hell, having all my luggage stolen in NZ before flying out, and travelling alone, I wasn't a happy bunny at all.
The flight with Air New Zealand was busy and cramped with little leg room and a couple of moaners on either ...
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26.07.2000
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Flying to Vegas???
Review of Virgin Atlantic Airways - VIR by
andycharger
Advantages: Good fun
Disadvantages: Lot of travelling
I find it very odd that there is only one Airline that flies directly to Vegas from London Airports. That of course is Virgin. There are several that fly off to Amsterdam first and then onto the USA. I dont really fancy the idea of flying away, stoping, unloading all the baggage and then getting a connecting flight. It means on my week long vacation, Im gonna spend about 2 days solid travelling. That is quite a lot. Its at least 350 quid to fly out ...
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11.08.2000
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An airline you'll remember
Review of Virgin Atlantic Airways - VIR by
niksmiff
Advantages: Entertaining flights and good deals at the moment
Disadvantages: Only 31 inch legroom in certain seats
...great service, great people.
I know Virgin Atlantic has had its fair share of knockers (no sexist pun intended) over the years, and that many people have been disappointed by the hype surrounding Virgin because at times it has been TOO popular for its own good. But, since the terrible tragedies of September 11th that affected all of us in some way, Virgin Atlantic has actually improved a great deal.
Maybe Virgin is just having to compete more ...
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10.01.2002
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Trip to Florida 2006
Review of Virgin Atlantic Airways - VIR by
rhinoklo
Advantages: excellent service, good entertainment
Disadvantages: incompetent staff initially (!), fault with the plane
I flew with Virgin Atlantic back in October 2006 from Gatwick to Florida, after flying with them to New York a few months previous, after having such a pleasant experience.
We were let down on our departure by finding out there was a technical fault with the plane and to our disappointment out flight was delayed 21 hours to the following day! Not happy!! To make matters worse, the way in which the situation was dealt with by the staff was appalling. ...
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02.11.2007
(05.11.2007)
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Virtually Virgin
Review of Virgin Atlantic Airways - VIR by
Katie492
Advantages: Everything
Disadvantages: Expensive
...do not enjoy flying. But virgin makes it easy. I have a N64 for whenever i need it and a Television right in front of me, i mean what more could i ask for? The seats are very comfortable and make it especially easy for you to relax and fall asleep when you don't thin it would ever be possible to do so. The staff are very friendly and make you feel like you are important and that you have their full attention for anything no matter how small and irritating ...
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19.01.2001
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disabled friendly
Review of Virgin Atlantic Airways - VIR by
ampolly
Advantages: perfect in every way
Disadvantages: NONE
...Newark airport, New Jersey with Virgin Airlines. Everything was made easy. I had, of course, notified them in advance of any problems. I was given every assistance to board the plane. I was able to transfer from my own chair to the cabin chair. I was given a seat with the most leg room. On reaching Newark we came through the control to see a driver holding a card bearing our name. Virgin had supplied a car just to take us to the hotel in Manhattan, ...
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22.06.2000
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More "floating" than flying...
Review of Virgin Atlantic Airways - VIR by
Jelicho
Advantages: Service, comfort, entertainment, "cheap"
Disadvantages: Too popular at times!
...ground.
However, having first flown with Virgin Atlantic back on a family trip to Calfornia in 1995, I've never experienced any trip with any other airline since. Out of around 12 flights I've been on, 4 of them have been with Virgin and they have consistantly been a treat. The longest flight I have been on was from London to Johannesburg and back with Virgin, and it didn't feel like 10 or so hours.
I believe Virgin were the first to introduce ...
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10.07.2004
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Best Flight I Ever Had
Review of Virgin Atlantic Airways - VIR by
mdstone
Advantages: Minature TV, free drinks
Disadvantages: can't really think of many
...airlines before I travelled on Virgin Atlantic and none of them even come close to comparing with them. I have been with Virgin Atlantic twice to go to America and they have been the best flights I have ever had. In each seat on the plane is a free welcome gift consisting of headphones, notepads, pens and numerous other items to keep you ocupied. In front of every seat is a minature TV with 5 channels on it and during the flight they show five different ...
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08.09.2000
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never again
Review of Virgin Atlantic Airways - VIR by
peterfg
Advantages: cheap
Disadvantages: unhelpful, unreliable
...trip to Shanghai booked with Virgin Atlantic, for 9th October.
In the first instance my limousine failed to arrive to collect me from home and I had to make my own way to the airport by car. Fortunately the traffic on the M25 was light, I was able to use a valet parking service and I arrived at Heathrow Terminal 3 two hours before the flight was due to depart.
At the check in desk I was informed by the check in agent that Upper Class was over ...
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28.11.2006
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Comfortable enough, good for groups
Review of Virgin Atlantic Airways - VIR by
Morgenhund
Advantages: Cheap, own seatback TV.
Disadvantages:
Virgin Atlantic flew us to Barbados and back, and the flight was pretty good, apart from the plane being struck by lightning on the way home. They sorted out a block of seats for our group of 16, and the hostesses were friendly, and even gave us a carry out! The leg room was marginally better than BA although being stuck behind someone with a broken seat for 9 hours on the way back after an exhausting tour wasn't ideal. The food was good and the films ...
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29.07.2000
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Disabled Traveller No Problem to Virgin
Review of Virgin Atlantic Airways - VIR by
lynne2496
Advantages: Treat Like A Person
Disadvantages: None
...the minute I booked with Virgin we were treat like royality.
After booking we received a detailed form to fill in about our disabilities ( myself and my nephew) what requirements we needed and even if we wanted them to arrange for hire of any equipment needed in the villa we had booked. Virgins service to the disabled is second to none and even though they are slightly dearer than other airlines,
its worth thinking about any future travel with them ...
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11.07.2000
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My First Time!
Review of Virgin Atlantic Airways - VIR by
TheKiwiExperienced
Advantages: Great facilities, friendly staff and punctual!!!
Disadvantages: Limited leg room in economy, lengthy baggage collection
...process.
All in all, we regarded Virgin Atlantic as the best of all the airlines we have flown with. We managed to catch a (very) quick peek of the First Class area and I can only recommend that have you the money to fly first class, you should! Fully reclining beds, personal service and a great-looking bar..I was very jealous. However, the staff and facilities provided made for an enjoyable flight. We only wished that we were flying to a more ...
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05.07.2005
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Virgin Atlantic or virgin on loosing control ?
Review of Virgin Atlantic Airways - VIR by
SIMONSD25
Advantages: Excellent In Flight Facilities
Disadvantages: The promises given as adverts do not always happen
...have had two experience of Virgin Atlantic all in the space of two months and they both ended in bad experiences.
The first was when we flew over to New York in Economy class. On board on the way over everything was absolutely fine with plenty to do. The seats are spacious and a hint is to get the back seats on a 747 because on the sides they go from being a 3 configuration down to a 2 so there is a little space to spread out your legs. The inflight ...
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02.06.2005
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HORRIBLE AIRLINE WITH INCOMPETENT, RUDE STAFF
Review of Virgin Atlantic Airways - VIR by
hatevirginairlines
Advantages: NONE
Disadvantages: EVERYTHING ABOUT THIS AIRLINE
Virgin Atlantic is a HORRIBLE airline with no courtesy for its passengers. I was scheduled on a 6:30 p.m. flight from Dulles to Heathrow on October 16, 2007. When I arrived at Dulles from my connecting flight at 3:45 p.m., the plane was already at the gate. However, about 6 p.m. the unfriendly, rude, and completely incompetent gate crew informed the passengers that the flight was delayed unti 9:40 p.m. No reason was provider. When asked, a memeber ...
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23.10.2007
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Good service in all classes
Review of Virgin Atlantic Airways - VIR by
blowdart
Advantages: Good food, attentive staff
Disadvantages: Poor customer care with the frequent flyer program.
...are different beasts. I've used Virgin for both, so I have experienced Economy, Premium Economy and Upper Class. Apart from the obvious differences with leg room and food I havne't found much of a difference, the stewards are just as attentive and the in-flight entertainment manages to waste the time quite nicely.
Specifics:
Upper Class: I've flown Upper from Heathrow to San Francisco. As you would explain, plenty of leg room. On the return ...
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16.02.2001
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