Advantages: Great hotel, next to the beach, helpful staff Disadvantages: Heavy rain can cause powercuts!
...any adaptors.
The hotel:
Whitesands is the largest beach resort in Mombasa and can hold up to 1200 guests. It is 4* and is a 40 minute drive from Mombasa airport and is secluded away from the main road. It has quite a colonial feel to it as you pull up with a large white exterior and pillars. As soon as we pulled up the staff were there to unload our bags and we were welcomed with a fresh glass of orange juice as our rep checked us all in. As we ... ...to go to our rooms but we were provided with plenty of drinks and cool, menthol towels to be comfortable. The reception area is air conditioned and has ponds flowing throughout it's open walls. There are also a lot of rooks flying around but if you don't feed them they will go away.
We were all inclusive, so whilst we were waiting we were taken upstairs to have this explained to us further. We were each given a wristband, so the staff knew not to ...
beckle_82 20.07.2007
· Read full review
Ciao members have rated this review on average: very helpful Review of Whitesands Hotel, Mombasa
Advantages: great staff and service / setting Disadvantages: sellers on the beach!
have stayed at the Whitesands Hotel twice in the past year - both trips were with my partner. The first was a holiday and the second was completely voluntary charity work in nearby village Bamburi.
The rooms were beautiful and cleanliness was of a very high standard, the maids were also polite and enjoyed a chat each day with us. We made lots of friends and have stayed in touch with many of the staff - they are genuinely nice people and cannot do ... ...on the beach trying to sell you their wares! Its a bit annoying and slightly frightening if you have never experienced it before! You have to be firm with them in your decisions to buy or not to buy! They even ask you to sell them your socks, nailvarnich etc.!
The hotel facilities were excellent, clean pools and areas surrounding are very well maintained. The outside bar was amazing - small nightlights on each coffee table overlooking the beach ...
princessaphrodite 16.05.2006
· Read full review
Ciao members have rated this review on average: helpful Review of Whitesands Hotel, Mombasa
Advantages: excellent hotel with the best facilities and staff Disadvantages: you need a guide if you venture off the premises!
This is where myself and my husband stayed for our honeymoon. We had the most fantastic stay here, and certainly recommend the all inclusive option. The staff are excellent. The rooms and facilities are brilliant. The choice and availability of food and drink is superb. There are various excursions to organise through the hotel. There are lots of things offered such as massages, hairdressing, live entertainment, shops, internet etc. and the hotel ... ...anywhere better to stay. The rooms are plain, yet very clean, and many have great views. The only thing I didn't like, was seeing a great big spider outside! There are several pools, and areas to sunbathe. You can also carry out a diving course through the hotel. Taxi's are easily arranged, and the location of the hotel, is not far from the local shops/attractions - I paticually loved the nearby horse-riding. ...
Blitzen1 02.05.2008
· Read full review
Ciao members have rated this review on average: helpful Review of Whitesands Hotel, Mombasa
Value for Money
Quality of Rooms
Standard of Service
Quality of Facilities
Quick review of Whitesands Hotel, Mombasa
my family has been going to whitesands for 15 years, and we find it, absolutely great. the rooms are comfortable and always, clean, the view is breath-taking, it is the hotel with the largest sea-front, and the five pools are just perfect. the food is always delicious, with a huge variety to choose from everyday, and all the staff are always helpful, polite, and eager to please you. Overall, the best exotic and relaxing experience in a beautiful landscape. ...
ioio 30.07.2008 (29.07.2008)
Ciao members have rated this review on average: helpful Review of Whitesands Hotel, Mombasa
Quick review of Whitesands Hotel, Mombasa
I think Whitesands is way overrated. I am a Kenyan and I must say this hotel is NOT a 5 star hotel. The rooms have not been updated for years. The owners should do some benchmarking with some Carribean and other tropical destinations. Whitesands is way overpriced and lacks the exclusive service I have seen in Jamaica, Bahamas etc.
The beach boys and other traders are also a nuisance to everyone. Is there anyway to maintain the privacy of the guests in the hotel? I recall when I was younger, the beaches were private properties of the hotels and no one other than guests were allowed on the beach. It was so much nicer then.... ...
gee31 20.06.2007 (19.06.2007)
Ciao members have rated this review on average: helpful Review of Whitesands Hotel, Mombasa
Quick review of Whitesands Hotel, Mombasa
Can't wait to visit Mombasa again,visted last summer me and my family and had beautifully dinner listen to one off nice live band's (Safari sound) don't miss out is really greattttttt. ...
salma73 14.05.2008
Ciao members have rated this review on average: somewhat helpful Review of Whitesands Hotel, Mombasa
Advantages: Good swimming pool, nice beach Disadvantages: Beach traders, Outdated room, Pushy Waiters
...of fantastic reviews about Sarova Whitesands Hotel I was pretty upbeat about going to the hotel, but how wrong could I be. 'Supposedly' five star service seemed more like a mediocre three. Although the outside swimming pool area was pleasing and entertainment was adequate, the same cannot be said about the standard of the rooms. In the very outdated rooms with limited décor I experienced damn bed-sheets and continuously malfunctioning appliances, ...
amitfootball 23.08.2006
· Read full review
Ciao members have rated this review on average: somewhat helpful Review of Whitesands Hotel, Mombasa
Advantages: The BEST hotel I've stayed at in Kenya Disadvantages: None
Whitesands Hotel stands out on the Bamburi Coast like a beacon to all other hotels - this is how you do it.
Rooms- clean, luxurious, showers, air-con, room service, telephones, TV etc - all good. Most rooms have sea views, overlooking beautiful palm grassed areas and the outdoor pool.
Resturants - have eaten in both and the food is extremely good value - I recommend the lobster for anyone but the beef is just a good. Vegetarians have a limited ... ...- drinks are served to you while you sunbathe during the day, relax in the open areas at sunset and could even be brought to your room - what else can I say - excellent.
Facilities - I never got a chance to try the facilities - spent too long relaxing.
Beach - long white sandy beaches - Askari (guards) present to get rid of beach vendors -perfect for that sea dip. ...
Teach2301 18.09.2006
· Read full review
Ciao members have rated this review on average: somewhat helpful Review of Whitesands Hotel, Mombasa
NH Hotels, the hotel chain leader in Europe, with more than 300 hotels in 20 countries in Europe, Latin America and Africa. Enter into our web site and find the best available tariff at all times