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1-13 of 13 reviews of Wizz Air sort by Usefulness | Product rating | Date

 

Wizz Air

Advantages: Almost Excellent airline to fly with.
Disadvantages: £4 booking fee if not using a Visa Electron card.

...is cheaper to fly with Wizz air on the outbound flight, and in using Easyjet on the return leg of the journey. I have found the website booking process to be very straightforward and easy to complete. When paying for the tickets the website is safe and secure in that it uses https as a secure method for paying for flights. I also like the fact that Wizz air offer convenient flight times and a daily service. What I do not like is that Wizz air during ...
...Electron card or has the Wizz air's own credit card. This aspect of the booking process I find most annoying which avoids me giving Wizz air a five star rating. Other than that the website is very good and smooth in providing customers with an easy and fair booking process. So far I have used Wizz air around three times and so far have been charged a staggering £12 in charges for using my debit card which at some stage would have amounted to most ...

costas1234 13.12.2009 · Read full review
Ciao members have rated this review on average: very helpful
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Its The Wizz!

Advantages: cheap, friendly and punctual
Disadvantages: not many destinations from UK yet

...polish friend recommended I try Wizz Air. A new low cost air travel company. And seeing as I found them really good, I thought I would spread the word! Wizz Air: About the Company…… Wizz Air started in 2004 and is already one of the largest CEE based low cost airlines and rapidly emerging in Central and Eastern Europe. All aircrafts have the latest technology, and are very comfortable. Wizz Air quickly became registered in London, with services ...
...flight destinations are increasing. Wizz Air flight destinations from the UK….. At the present time, Wizz Air flies to 17 European destinations on 32 routes. They also operate from two bases in the UK, London Luton, and Liverpool. The destinations you can fly to using Wizz Air from London Luton are: Bourgas (Bulgaria) Budapest (Hungary) Gdansk (Poland) Katowice(Poland) Juliana (Slovenia) Liverpool (UK)Poznan (Poland) Sofia (Bulgaria) Split ...

dempsey_review 18.02.2006 · Read full review
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Wizz'ing off to Poland

Advantages: Cheap, Clean, and Friendly
Disadvantages: No Frills

I used Wizz Air for a business trip from Luton airport to Katowice airport. Overall, I was impressed by the service from a low cost airline. Probably knowing that it was low-cost also helped to manage my expectations. Check in at both Luton and Katowice was relatively easy. Yes, there were queues, but i don't know of any airline that doesn't have queues these days. The check in staff were friendly and helpful. Crowd control at the departure gate ...
...to ground control rather than Wizz itself. There are no "outstanding" perks, complimentary drinks and suchlike as other airlines (eg BA) do, but we were going for business not pleasure. Even if it was pleasure, i'm sure i can wait for 2 1/2 hours before needing to eat (as that's about the time it takes to fly from the UK to Poland). Would i use Wizz Air again? The answer is definately "yes". For the cost, it is a very cheap way of getting to poland, ...

sbenbow 10.11.2008 · Read full review
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Worst possible service by any customer facing organisation!

Advantages: None
Disadvantages: Absolutely shockingly poor customer service.

This is for all potential travellers with this airline. I have used them since they first came on the scene a few years back, regularly flying 6-10 times a year. They have always been good in all aspects of the business...... until this February 2009. Over the last year they've resorted to very under hand tactics to fleece the unsuspecting customer. Namely if you book flight for you and 3 friends, they'll charge you a credit card handling fee for ...
...a whopping 8, yes 8 times they charge a fee to process your card. Now any mathematician will tell you 8 times £4 is £32!!! That's odd because they only charge your card once, and the fee therefore is £4. A profit of £28 on their part! Also, after you've selected your special cheap flight and entered your passenger details they then bring up the screen with the additional charges such as the extra £15 for you to take a suitcase on. Pretty dumb when ...

truthwillout 05.03.2009 · Read full review
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Expect to receive exactly what you paid for

Advantages: Low cost
Disadvantages: Long delays

I have flown with this company quite a few times (10 times or so) between Bucharest and London. Company: From what I understand the company is Hungarian with 8 operating bases to Katowice, Warsaw, Gdansk and Poznan in Poland, Budapest in Hungary, Sofia in Bulgaria and Bucharest and Cluj in Romania, offering flights to over 50 destinations and 100 routes in Europe. It's quite a young company, considering their first flight took off in May 2004. ...
...on board. The seats are single class only, there is no seat assignment so you sit wherever you can. If you are picky about your seat and do not like to fight with 100+ for a window seat, take advantage of the pre-booking (2. 5 euro for bus, 4 euro for aircraft per flight during booking, more after booking) or extra legroom(5 euro during booking, 10 euro after booking). Luggage: The limit is 20 kg and they make no exceptions. They will ask you to ...

crisella74 14.10.2008 · Read full review
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Beware of booking problems

Advantages: Budget airline with good connections between UK and eastern europe
Disadvantages: Poor booking system and inaccesible customer service

I booked a flight for my girlfriend from Katowice to Gatwick for Saturday, March 29th 2008. The booking appeared to be completed successfully using their using their online booking system at www.wizzair.com. A payment of 208 zl (£47) for the flight was taken on my credit card. At the end of the booking process a sum of 12 zl (£3) was shown as pending. I presumed that this was a credit card fee and that it would be taken later as there is no restriction ...
...girlfriend arrived at the check-in she was told that her booking was pending (even though payment had been taken and her name was on the passenger list) and she could not be checked in. She went to speak with the Wizzair representatives who first contacted their Wizzair's office in Warsaw and eventually Wizzair's head office in Hungry. Neither office was able to confirm the status of the booking or explain why there had been a problem. I have been ...

andrewfuller999 29.03.2008 · Read full review
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Wizz off somewhere different

Advantages: Good service and friendly staff
Disadvantages: terrible colour of the planes!

I have only used Wizz Air on the Liverpool - Katowice route. Using Liverpool airport is a God send because I don't have to use Manchester. At the other end Katowice's airport is small, not many planes land there each day. This is just the way I like it!! Booking online is fairly simple like other budget carriers. There are more and more destinations opening up into central and eastern europe. Flights also leave UK airports from Luton, Glasgow and ...
...says Liverpool to Krakow with Wizz Air. The flight is to Katowice Airport (good way north of Katowice) which is nearly 2 hours drive away. Wizz do operate a bus or mini-bus to Krakow but this first drives into the city centre of Katowice and seems to take forever! Secondly the flights can be at unsocialable times, such as arriving early hours of the morning or leaving 6 am in the morning. Thirdly the taxes seem to be higher when booking through ...

bowker76 18.08.2006 · Read full review
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Wizzair - Jizzair

Advantages: None as they cancelled the service that I paid for
Disadvantages: They cancel flights without informing customers, leave you stranded with no way of getting home

I was due to fly back from Poland, Katowice airport on 24th July 2008 - as normal I always check on the internet for delays etc. On checking flights out of Katowice to Belfast I could not find my flight and decided to give Wizzair a call and unfortunately was on hold by telephonic robot for over an hour at a cost of £1.00 per minute. At this stage I was very angry and decided to call Belfast International airport who kindly told me that Wizzair had ...
...the 17th of July. I was devastated, I, my heavily pregnant wife and my 2 year old daughter were left stranded in Poland and had no way of contacting Wizzair. I looked on the internet for alternative flights and they were a fortune - the best I could do was to fly from Prague the following Sunday, 4 days later and a 5 hour journey by car. I have since sent multiple emails to Wizzair and have had no response. I would not recommend this airline to anyone ...

mnsconsult 27.08.2008 · Read full review
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Quick review of Wizz Air

Whilst I have to agree that normally Wizz are efficient and cost effective I would still like to point out 2 major problems. 1 Wizz will cancel any flight for any reason, last night I waited at Doncaster Airport for my 22.10 flight to Gdansk at 22.20 they cancelled the flight. 2 Polish people still need to learn the basics in how to form a queue. Apart from that Wizz keep up the good work and down fall by the wayside. ...

Caistor 20.09.2008
Ciao members have rated this review on average: helpful
Review of Wizz Air

Great deal for flights to Central Europe

Advantages: Comfortable seats, friendly staff, respectful treatment
Disadvantages: None

...(unlike other budget airlines) Wizz staff kept us informed throughout, so we felt respected as customers. (Made use of the time suntanning in the park outside Zagreb airport, so were ok with it.) Food: more or less the same as other budget airlines; bland, and expensive for what it is. As a rule we buy or bring food ahead of time if flying this way. Both ways, we flew on some kind of Boeing, and had very comfortable, spacious, and cushy (!) pleather-covered ...

nellyjelly 12.09.2007 · Read full review
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Wizzair - no customer focus!

Advantages: destinations offered
Disadvantages: No customer focus

What a nightmare!! You are taking a risk flying with them! On a flight that should have departed 06:05, the departures table was indicating 07:30, we finally departed around 9:30. My suitcase was not loaded on the flight and more than a week later still no hope to get it. Baneasa looks like a 3rd world bus station, no information given to travellers, a total chaos for check-in and security and passport check. On board the staff didn't have change ...

emaralu 15.01.2008 (14.01.2008) · Read full review
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Wizz Air do not deserve to survive. Lousy custom service

Advantages: easy to book - but they do have the flights they sell
Disadvantages: easy to be fooled by their promises

Twice booked flights with Wizz Air Norway-Hungary (Return Flights). Both times Wimpyass just cancels the flights, not reason given, and refunds only a fraction of paid fees. Calling them is one EuRO pr min, sending them e-mails results in a return message "Deleted without being opened". My wife and me has several times tried to get somebody's attention within Whacko air Management, but toooooootal silence is the only response Unfortunately we have ...
...and God Forbid that they cancel that one too - If we cancel, nothing will be refunded. How can such a business be allowed to exist? Stay away from this Crap Air of Poland - a shame for their country! \By T E Tomsen Norway Bla bl ...

ciasurfer 10.04.2009 · Read full review
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Quick review of Wizz Air

6 months on and despite numerous email and phone calls, I've yet to receive a refund for a flight THEY cancelled. Customer service? What customer service? ...

am1tch3ll 16.10.2008
Ciao members have rated this review on average: somewhat helpful
Review of Wizz Air

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