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Detailed rating

Food Quality
Customer Service
Punctuality
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Value for Money
1-15 of 19 reviews Show most helpful reviews first Newest first

 

Low Cost Flying As It Should Be With Wizz Air Review with images

AdvantagesPrice, Age Of Fleet, Time Keeping, Comfort

DisadvantagesNot Enough Routes From Our Nearest Airport

"== Wizz Air == As you may know if you have read my reviews before, we bought an apartment in Sunny Beach, Bulgaria three years ago with the hope that when we had a family, the first of which has just recently come along, we could holiday quite often and for longer without it costing the earth. We have to get to a fairly small airport in Bulgaria called Bourgas which has proved to be a little expensive initially using Thomas Cook and Balkan Air from ..." Read review
01.10.2010

Ciao members have rated this review on average: exceptional

"Wizz"ing off to Poland Review with images

AdvantagesValue for money. Comfort.

DisadvantagesExpensive on board prices

"Wizz Air. Having recently arrived back in the UK on one of many Wizz Air flights I have taken this year I thought it was about time that I give them a review to compliment the high standard of service I have always received from them. I first booked with Wizz Air back in January 2011 for an April flight to Warsaw in Poland. I was wary at first as I could only vaguely remember seeing a poster of them of a previous trip also to Poland. However ..." Read review
04.09.2011

Ciao members have rated this review on average: very helpful

Community Level 7costas1234

costas1234

Wizz Air

AdvantagesAlmost Excellent airline to fly with, punctual and reliable flight departures and arrivals

Disadvantages£4 booking fee if not using a Visa Electron card.

"...is cheaper to fly with Wizz air on the outbound flight, and in using Easyjet on the return leg of the journey. I have found the website booking process to be very straightforward and easy to complete. When paying for the tickets the website is safe and secure in that it uses https as a secure method for paying for flights. I also like the fact that Wizz air offer convenient flight times and a daily service. What I do not like is that Wizz air during ..." Read review
13.12.2009

Ciao members have rated this review on average: very helpful

Community Level 6dempsey_re...

dempsey_review

Its The Wizz!

Advantagescheap, friendly and punctual

Disadvantagesnot many destinations from UK yet

"...polish friend recommended I try Wizz Air. A new low cost air travel company. And seeing as I found them really good, I thought I would spread the word! Wizz Air: About the Company…… Wizz Air started in 2004 and is already one of the largest CEE based low cost airlines and rapidly emerging in Central and Eastern Europe. All aircrafts have the latest technology, and are very comfortable. Wizz Air quickly became registered in London, with services ..." Read review
18.02.2006

Ciao members have rated this review on average: very helpful

Community Level 2sbenbow

sbenbow

Wizz'ing off to Poland

AdvantagesCheap, Clean, and Friendly

DisadvantagesNo Frills

"I used Wizz Air for a business trip from Luton airport to Katowice airport. Overall, I was impressed by the service from a low cost airline. Probably knowing that it was low-cost also helped to manage my expectations. Check in at both Luton and Katowice was relatively easy. Yes, there were queues, but i don't know of any airline that doesn't have queues these days. The check in staff were friendly and helpful. Crowd control at the departure ..." Read review
10.11.2008

Ciao members have rated this review on average: very helpful

Community Level 1truthwillout

truthwillout

Worst possible service by any customer facing organisation!

AdvantagesNone

DisadvantagesAbsolutely shockingly poor customer service.

"This is for all potential travellers with this airline. I have used them since they first came on the scene a few years back, regularly flying 6-10 times a year. They have always been good in all aspects of the business...... until this February 2009. Over the last year they've resorted to very under hand tactics to fleece the unsuspecting customer. Namely if you book flight for you and 3 friends, they'll charge you a credit card handling fee for ..." Read review
05.03.2009

Ciao members have rated this review on average: very helpful

Community Level 4crisella74

crisella74

Expect to receive exactly what you paid for

AdvantagesLow cost

DisadvantagesLong delays

"I have flown with this company quite a few times (10 times or so) between Bucharest and London. Company: From what I understand the company is Hungarian with 8 operating bases to Katowice, Warsaw, Gdansk and Poznan in Poland, Budapest in Hungary, Sofia in Bulgaria and Bucharest and Cluj in Romania, offering flights to over 50 destinations and 100 routes in Europe. It's quite a young company, considering their first flight took off in May 2004. Aircraft: Their ..." Read review
14.10.2008

Ciao members have rated this review on average: very helpful

Wizz Air Is Still My Choice Review with images

Advantagesprice, lines, easy booking

Disadvantagesairport distance, cabin crew

"I have traveled with this company on couple of occasions. My flights were Timisoara - Paris - Timisoara; Belgrade - Rome - Belgrade; Belgrade - Eindhoven - Belgrade. The first reason why I picked this company is their price. They had some really good deals and I got my tickets as a real bargain. Of course, I had to plan ahead. Good sides of this company is the fact that you can book online at a very cheap price, in most of their airports they will ..." Read review
18.12.2012

Ciao members have rated this review on average: helpful

Community Level 1andrewfull...

andrewfuller999

Beware of booking problems

AdvantagesBudget airline with good connections between UK and eastern europe

DisadvantagesPoor booking system and inaccesible customer service

"I booked a flight for my girlfriend from Katowice to Gatwick for Saturday, March 29th 2008. The booking appeared to be completed successfully using their using their online booking system at www.wizzair.com. A payment of 208 zl (£47) for the flight was taken on my credit card. At the end of the booking process a sum of 12 zl (£3) was shown as pending. I presumed that this was a credit card fee and that it would be taken later as there is no restriction ..." Read review
29.03.2008

Ciao members have rated this review on average: helpful

Wizz off somewhere different

AdvantagesGood service and friendly staff

Disadvantagesterrible colour of the planes!

"I have only used Wizz Air on the Liverpool - Katowice route. Using Liverpool airport is a God send because I don't have to use Manchester. At the other end Katowice's airport is small, not many planes land there each day. This is just the way I like it!! Booking online is fairly simple like other budget carriers. There are more and more destinations opening up into central and eastern europe. Flights also leave UK airports from Luton, Glasgow and ..." Read review
18.08.2006

Ciao members have rated this review on average: helpful

Community Level 1mnsconsult

mnsconsult

Wizzair - Jizzair

AdvantagesNone as they cancelled the service that I paid for

DisadvantagesThey cancel flights without informing customers, leave you stranded with no way of getting home

"I was due to fly back from Poland, Katowice airport on 24th July 2008 - as normal I always check on the internet for delays etc. On checking flights out of Katowice to Belfast I could not find my flight and decided to give Wizzair a call and unfortunately was on hold by telephonic robot for over an hour at a cost of £1.00 per minute. At this stage I was very angry and decided to call Belfast International airport who kindly told me that Wizzair had ..." Read review
27.08.2008

Ciao members have rated this review on average: helpful

Community Level 1Caistor

Quick review of Wizz Air

"Whilst I have to agree that normally Wizz are efficient and cost effective I would still like to point out 2 major problems. 1 Wizz will cancel any flight for any reason, last night I waited at Doncaster Airport for my 22.10 flight to Gdansk at 22.20 they cancelled the flight. 2 Polish people still need to learn the basics in how to form a queue. Apart from that Wizz keep up the good work and down fall by the wayside.
20.09.2008

Ciao members have rated this review on average: helpful

Community Level 1nellyjelly

nellyjelly

Great deal for flights to Central Europe

AdvantagesComfortable seats, friendly staff, respectful treatment

DisadvantagesNone

"...(unlike other budget airlines) Wizz staff kept us informed throughout, so we felt respected as customers. (Made use of the time suntanning in the park outside Zagreb airport, so were ok with it.) Food: more or less the same as other budget airlines; bland, and expensive for what it is. As a rule we buy or bring food ahead of time if flying this way. Both ways, we flew on some kind of Boeing, and had very comfortable, spacious, and cushy (!) ..." Read review
12.09.2007

Ciao members have rated this review on average: helpful

Community Level 1whojumpsth...

whojumpsthere

If you're lucky you won't have any problems

AdvantagesPilots

DisadvantagesOn time record, Prices, horribloe customer service

"Wizz Air is a company I had the displeasure to fly with many times. On their website they state that "Our aim is to make flying affordable to the citizens of CEE, as well as to provide a new travel experience to all travellers in the EU." The prices are a small plus, but you have to book months in advice, and the extras are so expensible, that the affordability they are talking about seems like only a joke. As for the 'new travel experience' that's ..." Read review
06.09.2010

Ciao members have rated this review on average: helpful

Community Level 1emaralu

emaralu

Wizzair - no customer focus!

Advantagesdestinations offered

DisadvantagesNo customer focus

"What a nightmare!! You are taking a risk flying with them! On a flight that should have departed 06:05, the departures table was indicating 07:30, we finally departed around 9:30. My suitcase was not loaded on the flight and more than a week later still no hope to get it. Baneasa looks like a 3rd world bus station, no information given to travellers, a total chaos for check-in and security and passport check. On board the staff didn't have change ..." Read review
15.01.2008

Ciao members have rated this review on average: somewhat helpful

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