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Reviews - easybus.co.uk

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Good

Cheap, decent locations for set down/pick up, freq...

very basic, no frills

It's always difficult writing a review for a company such as easyBus as like it's easyjet companion, it seems to divide opinion with people. My mum had booked a day trip to London, and after checking bus and train prices, decided to go with the easyBus, as it worked out around £10 each return...

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Super

“Not so Easybus!”

published 17/10/2004

Cheap!

Not right into London

Whilst driving home from work one evening, I heard an advert on my local radio station for easybus.co.uk. It offered bus fares to North London from Milton Keynes for £1 each way. As I was due to meet an old school friend in London in a few weeks time, I thought I’d look into it, as the return...

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Super

“Easy and hassle-free-sy”

published 11/01/2008

Accessible; frequent buses; good price

Like any other "non-bus-lane" bus, subject to traf...

I've been using the Greenline (now Easybus service) for four years now, ever since I started flying back and forth from London with Easyjet. Easyjet is possibly the cheapest airline available for many destinations but what is not always so "Easy" is the getting to and from London Luton airport...

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Good

read opp

read opp

Introduction I have used easybus as an easy and convenient way to travel from central London to Luton airport a few times now. I find this a low cost alternative to using the trains and rail networks. I have never stayed in Easybus hotels to date. Though I find the booking system to be easy and...

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Excellent

Cheaper rates, Reliable,

I dont see any !

Easybus.co.uk is a part of easy group. Easygroup operates another 15 or more websites with various other products. Most famous ones are easyjet.com, easycar.com, easyinternetcafe etc. The website is quite easy to navigate. All need to know is your credit/debit card details and whether you want to...

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Not for me

“Don't use EasyBus”

published 09/02/2009

cheaper than the train

poor refund policy and customer service

Had a similiar experience with a delayed easyjet flight! My first experience with easybus was great, but after this one I wouldn't use the service again, even if it is slightly more convenient & cost-effective than the train! Our EasyJet flight was delayed for 2 hours & we landed at midnight, so...

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Not for me

“Not-at-all-Easybus”

published 20/10/2010

Quick response.

Failure to state their luggage polices clearly.

Having thought id found a great deal on travel from central London to Gatwick airport and being tricked into buying tickets I was lead to a screen which informed me that I was not allowed to carry "prohibited" items such as my skis. I went back though the booking process only to find that this...

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Satisfactory

Cheap

Disorganised, slow, don't get time slot that you b...

Okay, I used to like EasyBus, but we just had a TERRIBLE experience trying to get back from Luton Airport. Don't know if this is a recent thing, or they only do this late at night, but Easy Bus has now combined their services with Green Line & Terravision, meaning that DESPITE the fact we booked...

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Excellent

Quick, easy and cheap

Its a bit too orange

When going on a break to London we had flights booked to Luton airport. Had sen advertisements for the bus service and looked them up on their website www.easybus.co.uk. The website was easy to navigate and the price came up as £4 each way (cheaper than the bus and train) If we had booked sooner...

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Not for me

Busses are comfortable

Unreliable, lack of information, no customer servi...

Myself and several others had a terrible service with Easybus yesterday evening. (a) Two buses did not arrive: Myself and a colleague were due to get an evening bus which did not arrive. The next bus due also did not arrive. At this point 2 other passengers left the bus stop and got a taxi to the...

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Not for me

“Easy Bus - a rip off”

published 10/05/2006

None

Delayed flight means your money is gone

My EASYJET flight from Basel to Luton was delayed for over 2 hours so I missed the 12:00 bus from Luton to Baker str. which I had bought 2 tickets online .I went to Easybus desk around 13:30 and was told that all busses were full and the next available bus was at 15:10 . I said I that I could not...

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Excellent

published 30/10/2008

i recently made a trip with easybus from fulham broadway to gatwick airport. the driver was very polite and professional, (and very good looking by the way, i think he said his name was david!, mmmmm) nice shades hahahahaha. i found the whole experience very calming, he played relaxing music, he drove safely but expertly and gave a wonderful little pre-trip speech. i will definately use this service more often. WELL DONE EASYBUS for an excellant value for money service. Miranda Ogilvy.

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Not for me

Nothing

Everything

I booked seats from Gatwick to London, our flight was delayed & due to this we missed our bus & the one after. By the time we arrived to the bus stop, the desk was closed & we had no way of knowing when the next bus would be as they do not provide timetables. By this stage it was almost midnight...

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Not for me

“Careful, don't use Easybus!”

published 11/05/2014

The price is good if you book in advance (more tha...

No or bad customer service / buses always running ...

My girlfriend and I booked a ticket online and arrive on time. We booked a ticke from Stansted Airport to Central London. We arrived 10 minutes (as suggested from Easybus) before the bus had to leave from the station but unfortunately there were around 40 people in the queue waiting for the same...

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Not for me

“AVOID EASYBUS”

published 27/06/2010

cheap

crap costumer service

I have booked a return easybus ticket to Luton airport. When we went to the airport,everything was fine. When we came back, the flight was too early,tried to get on the first bus but the driver said we needed to go back to the customer service desk to change the time. We went to the desk(it was 7...

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