Home > Travel > Holiday Essentials > Car Rental > holidayautos.com

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1-15 of 43 reviews Show most helpful reviews first Newest first

 

Happy Motoring? Review with images

AdvantagesTime Saving, Cost Competitive, Leading Car Rental Companies

Disadvantagesas there is a third party involved, there is a risk the booking process might go awry

"Holiday Autos (www.holidayautos.co.uk) is part of the www.lastminute.com group and has been in existence for a number of years. Essentially they operate as a broker to find the best deals in car rental across a broad range of countries. Although booking through a broker, the company has deals with all the major international car rental companies such as Europcar, Alamo etc and so you can be assured you won't have to pick up a car from "rent-a-wreck" ..." Read review
14.06.2006

Ciao members have rated this review on average: very helpful

Community Level 5tartantribe

tartantribe

Driving into the sunset

AdvantagesCompetitive prices from an excellent website

DisadvantagesOnline processing may occasionally fail

"After successfully booking my package holiday and my travel insurance online, it made sense to complete the trio by renting a car through an online agent. There are any number of sites competing to offer all types of car rental with a wide disparity in prices, but all I needed was something basic and cheap for a week in Lanzarote. HolidayAutos.com claims to be the world's largest leisure car rental site. You can link via bargainholidays.com, or ..." Read review
12.07.2001

Ciao members have rated this review on average: very helpful

Community Level 2jcduk

jcduk

For a wheely good deal - try these guys!

AdvantagesPrices can't be beat!

DisadvantagesNone!

"Holiday Autos has been around for a few years now. Once an independent company, it was bought by the lastminute.com group. Thankfully, nothing changed when this happened and their service has been as good as ever. I've used them numerous times, and most recently on a trip to California. This time, I went luxury and rented a convertible. Most times I rent an average family car. My experiences have all been for US trips, but in various States. When ..." Read review
21.08.2006

Ciao members have rated this review on average: very helpful

Non-existent Customer Service when you get ripped off

AdvantagesQuick to book

DisadvantagesExtra charges billed on your return

"I booked a car through Holiday-autos at Madeira airport for Xmas 2013, not knowing that the company had been sold to Car Trawler. Well I paid for it, as they use the well known merchants "Goldcar" (check out their reviews on the internet) who practice removing sums of money from clients credit cards after they've returned the car. In my case, they removed £35 and on querying it, I was told it was for their "quick return" service. In their eyes, making ..." Read review
15.02.2014

Ciao members have rated this review on average: helpful

Community Level 1dawnybabes...

dawnybabes2000

unhelpful customer service

AdvantagesInclusive prices

Disadvantagesunhelpful customer service

"As we are going on our hols in October and had not booked a hire car with the tour operator, I thought that I would trawl the net for competitive quotes, which I had successfully done for the holiday, travel insurance and airport parking. After a few high prices I came to holiday autos, put in all my details for a quote and was quite surprised when it came back cheaper than all the others, I then proceeded to the booking stage put in all our details, ..." Read review
06.09.2003

Ciao members have rated this review on average: helpful

Community Level 1Flamingo66

Flamingo66

Rented many times, but never again

AdvantagesI thought price was ok, it is, but if you look a bit further you can find a lot better deals.

DisadvantagesBad customer service when something goes wrong, u are stuck between the renter and holiday autos...

"Rented many times and normally it works ok. Yes, they normally dont use the main renters, which means you normally have to take a bus from the airport etc to get to your car, which takes longer. But that might be ok. However, if something goes wrong, everything just falls apart. Let me explain. You will rent the car from, and pay to Holiday Autos. But you will get the car from the local firm. If the local firm does not give you what you have paid ..." Read review
23.01.2012

Ciao members have rated this review on average: helpful

Community Level 5baeswoman

baeswoman

Just try to get your money back!!! Review with images

AdvantagesNice car shame about unexpected charges

DisadvantagesRip off Eupoean partner

"I rented a car for use in Italy through Holiday Autos to be picked up from Europcar at Lamezia Airport on 11.05.2011. The car was duly collected and my credit card details were left with Europcar. The car was returned in perfect working order on 18.05.2011. The service recieved at the desk on collection and on return was faultless. The car itself, a little Fiat, drove well and was just right for our needs. On arrival home I recieved an invoice from ..." Read review
06.07.2011

Ciao members have rated this review on average: helpful

Community Level 1JBalowski

JBalowski

HOLIDAYAUTOS.CO.UK stink

AdvantagesHOLIDAYAUTOS and Europcar - rip off merchants

Disadvantagestotally unhelpful

"HOLIDAYAUTOS.CO.UK and EUROPCAR stink. I was forced to upgrade my hire car at Granada airport as another child travelled with us at the last minute and was told by the Europcar spanish staff in broken English that the price of the new car would be 292 euros. The already charged price of 170 euros would be subtracted from this I would only pay the balance ( 122 euros ). I booked the original car through holidayautos.co.uk. On my return my credit ..." Read review
25.08.2009

Ciao members have rated this review on average: helpful

Community Level 1jonnywinner

jonnywinner

Happy Since 1999

AdvantagesQuick and Easy, Great Value Everything sorted in one spot

DisadvantagesLike all online services you have to have a great deal of faith.

"I have been using holidayautos now for the last 6 years and I will use them again this summer. I have booked cars in USA, France and Spain all from holidayautos. One might say I have been lucky because I have no complaints I have heard tales of poor customer service, but have not myself experienced it. Each and every time I have got exactly what I booked (typically a brand new family sized saloon), for where I booked it and for when I booked it. Each ..." Read review
20.01.2006

Ciao members have rated this review on average: helpful

Community Level 1socratio

socratio

Usually good but risky

Advantagesgood value, easy booking, decent cars

Disadvantagesrisk of unjust charges, cars often dirty

"I have used Holiday Autos several times for bookings from Rome airports and usually been pleased with the service and price. My main complaint would be that the cars are often provided unwashed! However, after my last trip when the local partner Sixt unexpectedly charged almost £100 to my credit card a few days after the trip. 2 months later, I'm still trying to get this charge back. The explanation that I've had from Holiday Autos is that 'the car ..." Read review
17.07.2011

Ciao members have rated this review on average: helpful

Shockingly bad experience

AdvantagesNone

DisadvantagesLoads - cost almost double in the end

"Booked a long weekend car rental at barcelona airport through holiday autos and was given a booking with 'Centauro' rental cars. Turns out they are not even in teh terminal and you have to wait over an hour for a courtesy coach to their compound 10 minutes away. We paid for the entire booking through HA with Amex, but were told by the rental company that we had to pay an extra 480 Euros for fuel and accident excess despiet having inclusive insurance. ..." Read review
09.04.2013

Ciao members have rated this review on average: helpful

Community Level 1Keithmcdon

Quick review of holidayautos.com

"My advice - book direct with a car company and save yourself money and hassle. I was charged extra after my booking for 'mandatory winter tyres'. If theye are mandatrory why not include in my booking charge at the very start. Holiday Autos say they have no hidden extras. Maybe not hidden but certainly 'hard to find' . They are not transparent or customer centric. Essentialy a broker which you can easily avoid.
20.03.2008

Ciao members have rated this review on average: helpful

Community Level 1wintersje

wintersje

Appalling service

AdvantagesNone

DisadvantagesMy son & his girlfriends holiday was ruined.

"I booked a car for my son and his girlfriend to be picked up at Alicante airport at 11.30pm on 27th July. When they arrived, they were told that there were no cars available, even though we had received a confirmation email from holiday autos and the money had been deducted from my debit card. I spoke on the phone to holiday autos customer support the following morning (28th) and requested a refund. This has still not been received. My advice ..." Read review
04.08.2009

Ciao members have rated this review on average: helpful

Community Level 1denmans

Quick review of holidayautos.com

"dreadful. Booked three cars with them for a large skiing group. e-vouchers didn't arrive. When we got to the destination airport, checked my e-mails and all three bookings had been canceled for lack of cars. These e-mails must have been sent whilst we were flying.
07.02.2009

Ciao members have rated this review on average: helpful

Community Level 1heraclituso

heraclituso

Shady Practices, Rude Partners

AdvantagesNone, that I am aware of

DisadvantagesShady practices, Very rude staff

"I booked a rental car in Geneva for a few days, naming my girlfriend as the sole driver. On turning up at the airport, I was told that they needed a credit card imprint to cover the excess. This is standard practice, of course, and I offered them my Amex or Visa. They refused, saying that the card needed to be in the name of the named driver. This is not something I have encountered before, and should have been spelt out on their web site before ..." Read review
24.04.2009

Ciao members have rated this review on average: helpful



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