Rodos Village, Rhodes

Advantages: Family friendly, all inclusive, next to beach
Disadvantages: Insects in rooms, no cash machine, not enough toilets

...Rhodes and stayed in the Rodos Village in Kiotari. The Rodos Village is a 5 star all-inclusive resort which is situated in the east west coast of the island. We took a taxi from the airport to the hotel (this was a pre-paid transfer from our holiday provider) The taxi took around an hour to get to the hotel. Since our flight was overnight, we arrived at the airport at 4.45am, so it was great to hop into a taxi and get to the hotel quicker than the ...
...hotel at around 6am. There are not only steps up to the hotel, but also a ramp. It was quite steep but it meant that I could wheel my bag up instead of carrying up the steps (always good if you're tired!) Check in was quick. No one was around at that time since it was so early, there was just a lone man at the reception desk. Since we had so many documents from the holiday provider the man at reception wasn't quite sure which one he needed, but our ... Read review

Advantages: Lovely friendly island with great local grog!
Disadvantages: Some of the accommodation ...

...My review is not about Rhodes, in general, but rather one particular resort we had the misfortune to stay in. My son and I flew out to stay at the Rodos Village Mitsis (Kiotari, Rhodes) for the Easter break, 2005, as part of an all-inclusive package holiday. We took a late evening flight out to Rhodes direct from London Gatwick and arrived at the Rodos Village Mitsis around 3.15am. The hotel was deserted save for two reception staff and so the scrum to the front of the queue started, with a plane-load of tired holidaymakers - mostly families with small children - desperate for their beds. There were limited seating facilities in the very grand foyer - designed mainly for aesthetic appeal rather than functionality - and there were no welcome drinks (even a glass of water would have been much appreciated after the journey from... Read review

Ciao members have rated this review on average helpful

Advantages: None
Disadvantages: No rooms on arrival, sunstars unhelpful customer service

...what the problem was, they were unhelpful and blamed a management decision. They said there was nothing that they could do. After a terrible week at the hotel, i am still awaiting a response to my complaint. Unfortunately, We gave the company another chance, my parents landed in Rhodes this morning, it was a late booking through sunstar, still not cheap, so there should be no excuses. ITS HAPPENED AGAIN. They are supposed to be staying at the Rodos village hotel, but there is no room at the inn? It was only booked a week ago, so how can this be? Once again they were told at the airport that they will be put in another hotel, one that is not all inclusive for the first night, then they will have to see what happens? Once a year we save to go on holiday and this is how we are treated. I telephoned the uk offices and asked... Read review

Ciao members have rated this review on average helpful