Flight from Milan Bergamo to Paris Beauvais. First, my flight has been cancelled when I was about to board! After 2 hours, without any explanation, excuse or compassion, I get another plane two day after….My family and I had to pay a hotel located in an industrial area (very nice view thank you Ryanair) near the airport. We had nothing to do in this ugly district and our kids got crazy there! Tow day later, we went to the airport to get our plane, and surprise, 10 minutes before boarding, this fabulous company announced a new cancellation, and it was our plane! I get completely crazy, so after hour talking with the worst ever incompetent crew I ever met, I decided to rent a car (500€) to get back home… I send many letters and phoned their customers service but it seems to be the same joke every time they ask me the same things… I’ll never fly again this company, my wife and my kids too! please avoid them! in the memory of my bad experience!
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