We have just returned from a fabulous four week holiday in Sri Lanka at the Palm Bay Resort. This was our time in using Saga to arrange our holiday and it will definitely not be the last, despite some other postings.
Firstly I have to say that I found all of the tele-sales teams were extremely knowledgeable, friendly and efficient. Travel documents with full itinerary arrived promptly three weeks (despite Christmas post) prior to our departure. Every bit of our holiday was excellently organised and I cannot reiterate how pleased we were.
We are well travelled and have come across numerous (usually useless) company representatives over the years, which are only interested in selling tours. The resident resort Saga representative was the by far the best we have come across in all ours years of travelling. He went out of his way to ensure that all Saga guests were comfortable and enjoying themselves. He would sit and enjoy a cup of tea or coffee and a friendly chat with different guests most evenings, especially those who had travelled alone. He worked well beyond the hours he was supposed to do and took a special interest in ensuring the elderly guests did not have any problems. He went that extra mile to ensure everyone had a thoroughly enjoyable holiday.
How helpful would this review be to a person making a buying decision? Rating guidelines
NH Hotels, the hotel chain leader in Europe, with more than 300 hotels in 20 countries in Europe, Latin America and Africa. Enter into our web site and find the best available tariff at all times
Splendia, a unique selection of luxury and design hotels with character in the most beautiful locations: Marrakesh, Paris, Rome, Barcelona, Buenos Aires, Dubai.... Book directly online or contact our customer service available any day of the week.
Record Rent a Car is present in the main spanish airports and has a very wide fleet. We offer: exceptional discounts, free additional drivers,
unlimited mileage... subscribe to our Club Record and take advantage of special offers.
Advantages: Very informative, very helpful, they keep their promises. Disadvantages: None that I found except you do get a lot of information about other products. (If that can be called a disadvantage.
Scorpio2 28.06.2001 ·
Read review
Ciao members have rated this review on average: helpful
Review of Saga
Advantages: Very informative, very helpful, they keep their promises. Disadvantages: None that I found except you do get a lot of information about other products. (If that can be called a disadvantage.
Scorpio2 28.06.2001 ·
Read review
Ciao members have rated this review on average: helpful
Review of Saga
Feb 21st, 2009
helpful by (100%):
