Samsonite Freestyler Waterville

Advantages: still dealing
Disadvantages: not very strong

...To all potential buyers of Samsonite Suitcases I purchased two Samsonite hard shell Suitcases aprox two years agoe they were damaged by the airline .They were sent back three times to samsonite repair dept ,To cut a long story short I was told airline damage was not covered by guarantee , I only brought Samsonite suitcases because I thought they were the strongest .Iwas told by Samsonite repair dept that if I wanted guaranteed suitcasesror airline use I should have brought. BRIGS AND RILEY SUITCASES.as they are covered for airline travel. Iwas given the telephone number of a mr barry sharp 07836258913 who sells Samsonite cases to the shops he may be able to help and advise you more than I many thanks aconcerned pensioner PS Iam still hoping the matter will be settled.... Read review

Ciao members have rated this review on average somewhat helpful

Advantages: None
Disadvantages: Poor quality

...I travel a great deal for work and have an old Samsonite suitcase (hard back, soft front) which I happily used for 5 hard years. The quality of the old suitcase was great so I automatically went to Samsonite to purchase a new bag. They use to be very well made (strong zippers, high quality fabrics) but the overall product has greatly deteriorated since the last time I purchased a bag. My "new" $300 Samsonite suitcase has zippers that jam, a broken handle (happened 3 weeks after purchase), fabric that stains easily... and to make matters worse, poor customer service (rude and unprofessional). Unfortunately, they will not allow me to return the case so I am stuck with an unusable product. Buyer beware... Samsonite has gone down hill.... Read review

Ciao members have rated this review on average somewhat helpful

Advantages: quality
Disadvantages: cost

...If you want something that's going to last you forever and if you want to get quality luggage, go for SAMSONITE. You may be thinking that you are going to be spending a bomb on something that is totally uneccessary a total peripheral to your travels but let me tell you that investing in a samsonite is going to save you more moeny than you think. I only wish I could have gotten mine a little earlier just to save more money. The last trip I took to London was three years ago and I had to lug this huge luggage around that first of all did not look glamorous at all and secondly had a detached wheel in just a matter of 17 minutes of being dragged across the streets of London from Mansion House up to the YHA opposite St Paul's cathedral. I was totally disgusted. What the samosonait has done for me is been loyal in not falling apart at times... Read review

Ciao members have rated this review on average helpful