ScotRail

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The chances are you have been on one of these trains or at least seen one. Now I know that Ciao call the trains Scot rail but they have since changed names and are now known as First Scot Rail. **About First Scot Rail** As I have said that they are previously known as Scot rail until ... Read review

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1-5 of 16 reviews Show all reviews Show most helpful reviews first Newest first

 

Community Level 6marcellep

marcellep

What a service and its on my door step Diamond review Review with images

AdvantagesRoutes, Cost, Times

DisadvantagesSee full review

"The chances are you have been on one of these trains or at least seen one. Now I know that Ciao call the trains Scot rail but they have since changed names and are now known as First Scot Rail. **About First Scot Rail** As I have said that they are previously known as Scot rail until the 17th of October 2004 when they became First Scot Rail. Since they merged back on the 17th of October First Scot Rail have promised that they will improve ..." Read review
04.10.2005

Ciao members have rated this review on average: very helpful

Community Level 6ScottishWe...

ScottishWestie

Better than I expected

AdvantagesGood rolling stock, helpful staff on the train, prices

DisadvantagesGrumpy staff at ticket offices

"I have to travel quite a lot in my job all over Scotland, North of England, Ireland & sometimes the south of England. Just like any other company I have a strict budget to keep to for traveling & for accommodation & I have to find the most cost effective methods. Around 80% of my traveling is by car with the remaining 20% by train, plane or ferry. Travelling in modern day Britain is no fun, by car it isn't long before your stuck in a traffic jam, ..." Read review
30.06.2008

Ciao members have rated this review on average: very helpful

First Scotrail - You can do better Diamond review

AdvantagesHelpful staff, good reliability

DisadvantagesBad catering and lack of facilities.

"...around using the trains. First Scotrail in particular. We stayed at a lovely hotel in Inverness where we stayed for a week. Our journey there was quite uneventful, we used the National Express East Coast service, which was direct from London Kings Cross to Inverness. But- enough about that, I'm reviewing First Scotrail here. Our plan was to stay in Inverness and then go out for the day using the local train services. We ended up travelling ..." Read review
11.01.2008

Ciao members have rated this review on average: very helpful

Community Level 3bigkenny

bigkenny

Sun, sea, sand and Scotrail

AdvantagesBreathtaking scenery, clean trains

DisadvantagesVery slow and useless North of Inverness

"...Edinburgh and Inverness. I guess Scotrail are not off to a good start. Before we have even boarded the train we know that they are slow and that the service is no good if you want to go anywhere other than a main station. Did I forget to say that the only reason that we get the train is that my girlfriend gets sick on the bus? So Scotrail are going to have to pull something good out of the bag to win me over and we have not even got on the ..." Read review
08.05.2001

Ciao members have rated this review on average: very helpful

Community Level 2MikeLB

MikeLB

Scotrail West Highland Line Day Trips - Stunning!

AdvantagesScenery, Price, Great Days Out

DisadvantagesTrain Stock used is quite old on these lines.

"...lines and feel they show Scotrail at its best - supporting remote local communities in some pretty remote terrain. The first line - Glasgow to Oban, departs from Glasgow Queen Street. Passing through stations such as Dumbarton, Helensburgh (where the line officially starts), Gareloch head and the first stop at Ardlui. This stop allows the train coming in the opposite direction to pass, so you get a nice leg stretching there. The views are stunning ..." Read review
22.04.2004

Ciao members have rated this review on average: very helpful

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a great experience
none (*)
Fast, Frequent
Not cheap, too many ticket types. (*)
Great on-board facilities, very comfortable, friendly staff
Occasional Delays (*)
Reasonable price with a seson ticket
Always stand at night for the first 50 minutes (*)
Reliable and fast.
Expensive ticket cost. (*)
Cheap to Buy, 50% Savings on certain tickets
None (*)
Fast, Cheap and Comfortable
Does Not Serve The Whole City, Often Congested (*)
direct lines, frequent
trains that split, unhelpful staff, long journeys, pricier than some. (*)
Too numerous to mention - see opinion
Price possibly? (*)
Beautiful scenery, comfort, great service, great food
Some delays (*)
good punctuality, cheap fares
old trains (*)
Quick and reliable'ish service.
Very poor customer service. Very expensive tickets. (*)
Friendly staff, some good value ticket offers
Delays (*)
(*) Reviews by Ciao members


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