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ScotRail

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Excellent

Routes, Cost, Times

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The chances are you have been on one of these trains or at least seen one. Now I know that Ciao call the trains Scot rail but they have since changed names and are now known as First Scot Rail. **About First Scot Rail** As I have said that they are previously known as Scot rail until the 17th of...

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Good

Helpful staff, good reliability

Bad catering and lack of facilities.

Well, recently, myself and my partner Steve took a trip to Scotland, and travelled around using the trains. First Scotrail in particular. We stayed at a lovely hotel in Inverness where we stayed for a week. Our journey there was quite uneventful, we used the National Express East Coast service...

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Super

“Better than I expected”

published 30/06/2008

Good rolling stock, helpful staff on the train, pr...

Grumpy staff at ticket offices

I have to travel quite a lot in my job all over Scotland, North of England, Ireland & sometimes the south of England. Just like any other company I have a strict budget to keep to for traveling & for accommodation & I have to find the most cost effective methods. Around 80% of my traveling is by...

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Super

“Sun, sea, sand and Scotrail”

published 08/05/2001

Breathtaking scenery, clean trains

Very slow and useless North of Inverness

Let’s set the scene. It is a bank holiday weekend. My girlfriend and I have left the safety of the city to travel up to the Highlands and visit my parents, always a daunting experience. We get there and the weather is fantastic, the sun beating down on us for three whole days. As they live...

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Excellent

Scenery, Price, Great Days Out

Train Stock used is quite old on these lines.

Its amazing how underused these lines are during the winter. The West Highland Lines are perhaps the most scenic avaliable in the UK as well as probably the most unique and quirky and provide plenty of scope of the day tripper or visitor alike. Let me set the scene. Operating from Glasgow Queen...

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Satisfactory

“don't book online”

published 04/04/2001

none that I found

times, fares and availability inaccurate (availabi...

I recently tried to book a ticket online through the Scotrail web site, which apparently lets you book online. I was booking two weeks in advance (ample time normally) for an apex return Aberdeen to Edinburgh. At the moment they are £19. The booking procedure itself is very straightforward...

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Good

“Scotfail”

published 28/06/2001

The main rail service for the Scottish North Easte...

Increasingly erratic service.

As I've mentioned in my bio, I currently commute betwixt my beloved Edinburgh and my job in Dundee. Not trusting myself on the roads (especially not at 7.30 in the morning), the only feasible method of commuting seemed to be by train. I began this odyssey when I started interviews for my job back...

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Super

arrive refreshed in city centre

sometimes delayed & expensive

A good option fo anyone travelling to London from Scotland but especially from Edinburgh, Glasgow, Inverness, Fort William or Aberdeen is to travel overnight on the Scotrail sleeper train.For tourists this can be a much more convenient option to journeying by plane as 1 nights accomodation is...

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Super

local frequent services in Scotland

services disrupted in 2002

I have had great patience with both the ScotRail management and staff during their dispute. My local service has been cut from 2 trains per hour to 2 trains per day. As a result, I now need to make alternative arrangements, as my journey is no longer possible. Now that the strike is over I was...

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Excellent

Punctual, organised, frequent trains

not many

I often travel via train as I go to uni in a different city from home. I usually travel the aberdeen to edinburgh route. The trains are always early or on time from my experience so as long as you turn up fairly early, a good seat is somewhat guaranteed. There are first-class and silent areas on...

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Not for me

none

FirstScotRail people steal your money, advertise d...

I bought a return ticket London-Aberdeen online (departure November 23rd, return the 30th). It was indicated as flexible for return dates. In fact the ticket was NOT flexible. The journey itself was bad - they only allowed first-class passengers in the bar wagon. Moreover, the cars were not...

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Excellent

published 13/09/2007

Superb way to get from London to Edinburgh. Have a few beers, board the train @ Euston for 2345 departure, have one or two more in the lounge bar on the train with seats, tables and table service, then wake up in Edinburgh. Works just as well in reverse, recommend the Hebridean pub opposite the back entrance to Waverley Station in Edinburgh, particularly Sunday night, have a pint and listen to Gaelic jamming. Recommend booking £172 leisure first if you're on your own, get whole cabin to yourself. Have a shower in Virgin lounge in Euston, basic but functional.

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Super

“Comfortable Train Travel”

published 25/07/2001

comfortable and safe

none

ScotRail provide a good service around the UK. I was on this train when going to Glasgow and admit that the seats were comfy and the carriages are very posh inside. They have smaller trains for local routes. Scotrail have a service called the sleeper train with beds on them which is nice. It is...

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Good

“Einburgh/Stirling”

published 31/12/2004

close to uni, easy to get to the cities

delays

As a student in stirling one of the things that attracted me was the regular services in to Edinburgh and Glasgow so i can get home to Manchester. I have found that to get to edinburgh is much easier than to glasgow, for some reason the glasgow trains are usually delayed in both directions. The...

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Excellent

comfy seats,best train ever,the noise off the trac...

nothing

the west highland line is the best line i have done all of there lines oban/fort/mallaig.mallaig=well in winter its rear 2 coaches and summer its rear 4 or there is an 08.51 in the summer gets u there 5 hours 10 mins later.the train used is the class 156/4 brilliant train comfortable lots of...

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