We stayed in the Shangri La for 2 weeks in April 2006. I travelled with my family and we shared 2 rooms looking over the Harbour Bridge and Opera House.
We arrived on our first day in Sydney and were really impressed with the hotel and its location looking out onto the Opera House and Bridge. i would recommend paying the extra as it was great waking up to the view every morning. The location is ideal for getting to the Circular Quay and all the really nice restaurants & bars. It is only a 5 minute walk so you dont need to take a taxi. The main shopping area is only a 10 - 15 minute walk away.
The rooms were really nice with large marble bathrooms and large wardrobes containing a safe (which I will come onto later!).
The service we received was very good for example helping book trips and finding an emergency dentist. The food was very nice and there is a good bar on the top floor which looks out over Sydney, although be warned it is quite expensive.
The spa and pool are nice, but it is only small and indoors so any more than 6 in the pool and its time to get out. There is an outside sun terrace with a few sun loungers.
We had a really nice time and thought the hotel was lovely. However our memories of the hotel are slightly spoilt as on the last day as we packed our suitcases to leave we discovered that my boyfriend had had a large sum of UK money taken from his suitcase. As I said earlier there is a safe and I would definetely use it. Dont be as stupid as we were to think because it is an expensive hotel that people wont root through your things! So lesson learnt, but just be careful. We called the hotel security and they promised to carry out an investigation and would email me with progress. However 3 month on I still didnt receive any feedback. Eventually they have responded but the after care isnt the best.
More details
Quality of Facilities
Good
Family Friendly
Average
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