We booked a LLandudno weekend with WA Shearings and it was appalling as was the coach driver, who was Welsh and was the most unhelpful, sarcastic person I have ever met. We left Yorkshire at 10am and got to LLandudno at 4pm! So much for a weekend as we left at 9am the next morning! Stops in LLangollen - where we spent more time in the village than we did in Llandudno before the shops shut - on the way and a detour through the Welsh countryside - the A55 is quicker - did not help. The driver was very arrogant and refused to show us his itinery. It was mostly old people on the coach and when we complained to the driver regarding the late arrival he said 'they never leave the Hotel anyway so it doesn't matter what time we get here". Actually I spotted the oldest and most infirm passenger on the sitting promenade later on - I am sure he would have liked to have sat there earlier in the day too! THe Hotel was not the most celubrious but it was OK for the money and actually was the most acceptable thing about the entire fiasco. On complaining to WA Shearings it took a month to get a reply and when we did we were told that people who book coach holiday like coaches! I am sure that if you cannot drive somewhere you do not like to sit for hours on end getting knowhere fast. I am also sure that if you book to go to Llandudno you would actiually like to see it before the sun goes down!! Overall Shearings is an absolutely appalling company with awful staff. AVOID AT ALL COSTS.
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Sorry for the lower rate but more info would be helpful. Surely you had some idea of itenerary? What drew you to booking with these, were they expensive etc. If you ever update please let me know. :-)
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Advantages: dealing with a firm of establish track record Disadvantages: lack communication between staff and customer
whiterabbit123 05.10.2006 (17.10.2006)
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Ciao members have rated this review on average: somewhat helpful
Review of Shearings Coach Holidays
Advantages: Affordable holidays in the Sun. Great Staff, a good choice of locations Disadvantages: Coaches not what they are hyped up to be. Lower Decks uncomfortable and cramped.
Jun 23rd, 2008
helpful by (75%):
somewhat helpful by (25%):
