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Reviews - Shell

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Super

Reward for essential purchase

Slow to kick off scheme, a bit stingey

Having been a Shell Smart card user since its launch in 1994, I thought it would be worth considering how the new "Pluspoints" scheme compared in terms of what you got for your money. In 1994, each £6 spent earned you 1 airmile. If you spent £11.99, you still got 1 airmile. In 1998 the scheme was...

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Price of food
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Not for me

None

Questionable benefits. Probably better with Sainsb...

I used to be a great advocat of the old loyalty card system, particuarly when I benefited financialy from it. However, things have gone somewhat wrong for the Shell Smartpoints system. I have had nothing but problems since their change from the old system of what they termed as "smart points" to...

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Price of food
Range of goods in shop
Opening hours
Customer service
Quantity of petrol pumps

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Good

“Shell petrol stations”

published 15/03/2004

Excellent petrol, good range of services like airp...

Ethics? Good employers? Pluspoints!!!

Hmmm... so many people are dubious about buying from shell because of many reasons, however i am uncertain about where i stand in those questions so i'm not going into those, perhaps another day. What i'm reviewing here is the petrol stations, the shops, the service and the quality of petrol. I...

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Price of food
Range of goods in shop
Opening hours
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Quantity of petrol pumps

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Excellent

“Reply to "the Negative side"”

published 22/02/2007

Cheapest petrol in my area and I get loyalty poin...

None encountered - I can't think of 15 words in ...

I can only state that my experiences with Shell and those who man the Plus Points phone lines etc have all been good. All my email enquiries have been answered, all my telephone calls have been answered. Most times I can view my account online and thereby see if it's up to date. Missing points...

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Price of food
Range of goods in shop
Opening hours
Customer service
Quantity of petrol pumps

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Excellent

published 07/02/2008

Good news.....I too am owed approximately £150 of vouchers from the Shell Pluspoints scheme. After contacting their Turkish call centre for five months now I resorted to emailing the directors of the company detailing my complaint. Obviously this was ignored, but I also copied in BBC Watchdog who have been inundated with complaints also, they contacted me this week and intend to run a story on it. Although it won't make a bit of difference to Shell's obscene profits I am hartened by the fact that some spineless suit will have to go on TV now and admit he hasn't got a clue what is going on! To this date I have never and will never purchase any more fuel from Shell.

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Good

published 31/01/2008

hi there i was really intresting to rent a petrol station for a carwash so pls get back to me ASAP for any spaces for rent for car washes thank you :contact me Mirsad: 07853548418

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