Shell

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Having been a Shell Smart card user since its launch in 1994, I thought it would be worth considering how the new "Pluspoints" scheme compared in terms of what you got for your money. In 1994, each £6 spent earned you 1 airmile. If you spent £11.99, you still got 1 airmile. In 1998 the ... Read review

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Community Level 2gray

gray

Lower fuel economy - fewer airmiles to the gallon

AdvantagesReward for essential purchase

DisadvantagesSlow to kick off scheme, a bit stingey

"Having been a Shell Smart card user since its launch in 1994, I thought it would be worth considering how the new "Pluspoints" scheme compared in terms of what you got for your money. In 1994, each £6 spent earned you 1 airmile. If you spent £11.99, you still got 1 airmile. In 1998 the scheme was changed to reward you for each pound spent, but, quite fairly I thought, the exchange rate went down to 1 airmile for every £8 spent. The Pluspoints ..." Read review
25.08.2001

Ciao members have rated this review on average: very helpful

Community Level 2ntsmith

ntsmith

Shell Plus Points - The negative side

AdvantagesNone

DisadvantagesQuestionable benefits. Probably better with Sainsburys ot Tesco's loyalty cards

"...gone somewhat wrong for the Shell Smartpoints system. I have had nothing but problems since their change from the old system of what they termed as "smart points" to what they now laughingly call "Plus points". If you wish to contact the company do not try the email. It simply is not replied to, The other problem that crops up is the syndrome of "It's not really out department, You need to speak to . . ." which is a link to drive you insane after ..." Read review
19.08.2001

Ciao members have rated this review on average: helpful

Community Level 2premier407

premier407

Shell petrol stations

AdvantagesExcellent petrol, good range of services like airpumps/vacuums etc at most stations

DisadvantagesEthics? Good employers? Pluspoints!!!

"...are dubious about buying from shell because of many reasons, however i am uncertain about where i stand in those questions so i'm not going into those, perhaps another day. What i'm reviewing here is the petrol stations, the shops, the service and the quality of petrol. I drove a Mk2 VW Golf (H-reg), which has done just over 100,000 miles (under average) - it ran ok when i bought it a few years ago, but used to not start every time and misfire ..." Read review
15.03.2004

Ciao members have rated this review on average: helpful

Community Level 1Iambarking...

Iambarkingmad

Reply to "the Negative side"

Advantages Cheapest petrol in my area and I get loyalty points - need I say more, except that the garages are always clean and the staff are most friendly.

Disadvantages None encountered - I can't think of 15 words in total, so - Jack and Jill went up the hill to fetch a pail of water . . . . . . . .

"...state that my experiences with Shell and those who man the Plus Points phone lines etc have all been good. All my email enquiries have been answered, all my telephone calls have been answered. Most times I can view my account online and thereby see if it's up to date. Missing points are always added by whoever I have spoken to. (sometimes garages do not always pass on the points info and can be missed off - a phone call, given the receipt is still ..." Read review
22.02.2007

Ciao members have rated this review on average: somewhat helpful

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