Silverjet > Reviews > Private jet service

Author's product rating:   

Food Quality	Good
Customer Service	Outstanding
Punctuality	Good
Space	Comfortable
Value for Money	Excellent

Advantages:	Low fare business class London to New York
Disadvantages:	Doesn't fly from Heathrow

Recommend to potential buyers:

yes

Full review

Silverjet flies from its own terminal at Luton to Newark. You can arrive 30 minutes before departure. The big surprise for me was there are no check-in desks. You just turn up at the private lounge. I came by train from St Pancras and took the free shuttle taxi from Luton Parkway run by the airline. Someone took my bags when we pulled up outside and I was directed straight into the lounge. Everything's brand-new, very sleek and there were plenty of snacks and drinks available. I had a glass of champagne and then someone came up and took my passport. That was it. They came back a little later with my boarding card. Security clearance was fast because we were the only flight going through - this is the big advantage of having your own terminal. Few baggage restrictions: I took an overnight bag, a briefcase and a laptop on board. Or you can check in two cases up to 30kg each. Aboard you get flat beds and you can eat when you want, not when they decide you have to eat - which I much prefer. Luton is not so good for connections but in my opinion Newark beats JFK hands-down. It's a much more pleasant airport to arrive in. I paid £999 which I think is excellent value compared to business class on other airlines. The service was as good or in many ways better.