Sol Cayo Guillermo, Ciego de Avila

Have just returned from the Sol Cayo Guillermo. Both my Daughter and I returned with Food Poisoning after spending two weeks at the above resort,
The Food is terrible. The Plates are either chipped or are covered in food residue where they have not been washed properly. Hygiene standards are disgusting.
Chefs wiping their faces and noses with their hands then picking up and cooking food. They constantly refill the Bain Marie by just ...
...time.
The Al La Carte Restaurants are ok. Management do not care when you finally complain. Beds changed just once during the two week stay. My Daughter received several electric shocks from the Wall Lights one of them threw her across the room and she smashed an Ashtray. She tried to clean it up and cut her hand. The broken glass was under and next to the bed for the following two weeks.
The Beach is fantastic fortunately and the ... more

Have just returned from the Sol Cayo Guillermo. Both my Daughter and I returned with Food Poisoning after spending two weeks at the above resort,
The Food is terrible. The Plates are either chipped or are covered in food residue where they have not been washed properly. Hygiene standards are disgusting.
Chefs wiping their faces and noses with their hands then picking up and cooking food. They constantly refill the Bain Marie by just topping up the food that has been there all meal time.
The Al La Carte Restaurants are ok. Management do not care when you finally complain. Beds changed just once during the two week stay. My Daughter received several electric shocks from the Wall Lights one of them threw her across the room and she smashed an Ashtray. She tried to clean it up and cut her hand. The broken glass was under and next to the bed for the following two weeks.
The Beach is fantastic fortunately and the pool area is very nice. Lots of people got infections from the pool so best to stay on the beach. 

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