After travelling on a horrendous Air France flight to Joburg (see my previous review) I was looking forward to experiencing the onboard service offered by South African Airways.
Check-in was easy simply provide your credit card or Voyager Card (their frequent flyer programme) at check-in with your passports and you are checked in. (I had already pre-booked seats via www.flysaa.com)
At Joburg there were no announcements for final boarding so I sat staring at the screen waiting for the boarding announcement to flash up when it did I proceeded to board the aircraft, walking across the tarmac to a covered set of steps not the most pleasurable experience when you are scared of height and stuck queueing on stair that aren't exactly solid!!! On board we walked throught the business area of the cabin separated during the flight by a curtain.
During the flight they run out of the choice of sandwiches leaving me with the only option of beef and cheese rather than my preffered option of cheese and tomato but all the same it was quite tasty. Optional drink of soft or alcoholic beverage which went down very well.
The legroom was pretty non existent but luckily I was only on the flight for just over two hours, no problems with luggage and the service was great.
On the return flight I had to change to a later timing which the Airline accommodated free of charge and also sent through a new confirmation email and there were no problems on check-in, overall a pleasant hassle free trip and if I get the opportunity to travel to South Africa in the near future SAA will be the no1 choice.
More details
Class flown most frequently
Economy
How often do you travel with this airline
First time
Where did you book
Directly with this airline
Safety
Very safe
How well does it cater for disabled people
Don't know
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