I must add a contrary view to the 5* opinions of Sri Lankan Airlines. We travelled with them recently and had a variety of problems.
We were due to fly from Sri Lanka to the Male in the Maldives at 0700 (and pick up a connecting sea-plane to the resort). However, the day before we were due to fly we were told that the flight had been re-arranged to 0500, so we missed most of our night's sleep.
However, that was only the start of our problems. After an early wake-up call, we hung around only to eventually find that the flight was put back until 1900. This meant that we couldn't get the seaplane that day, and we lost a night in our resort.
Coming back was no better - we were delayed about 6 hours. We felt sorry for our fellow passengers as a number of flights were being cancelled, including one to Australia. It seems that Sri Lankan Airlines don't have enough planes - hence my comment "always late, often cancelled". Check in staff seemed unable to sort out the problems.
Their fares appear competitive, but we found them to be unreliable.
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It's not actually the check-in staff's responsibilty - what can they do to make sure the flight's on time. And no, at the moment they don't have enough planes - six out of twelve are out of action after the terrorist attack destroyed three and severely damaged three... dan*e
jefferson 22.05.2001 22:02
Thanks for the op and the CoT add - much appreciated :)
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May 14th, 2001
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