I booked the Magellan Sutera Harbour and paid for 12 nights for about £1200 for my friends during Feb 2008.
The first day my friends arrived there at the hotel, it was just raining for the whole day and nothing they can do in the hotel. Food and everything are expensive and even can be like the London price.
The worst part is after 2 rainy days there, my friends need to urgently travel back to the UK and at the same time the hotel promised to invoice for 2 nights only. But after my friends gone, I got no refund at all for the remainder 10 nights. The Sutera Harbour hotel told me that they have to charge for full 12 nights due to a highly booked season but actually my friends told me that the hotel was not full at all.
I will not recommend to anyone to use this hotel again. They are not only cheating tavellers, they also cheating the local people like me. We earn no easy money, we lost £1000 this time and since I already back to UK before getting this sort out, I can do nothing now except putting the truth online.
More details
Quality of Food & Drink
Average
Family Friendly
Terrible
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