Swissair - SWR

Advantages: Very spacious, friendly service in the air, meals above average, good special deals and mileage offers.
Disadvantages: Unhelpful ground service, some flight & baggage delays, recently unfortunate safety record.

...questions, such as: Does Swissair still offer the same renown high quality of service? Is Crossair still the best regional airline in Europe? Will they both manage to survive? How will they merge to form a new airline? Are they cutting down on safety to save money? Will my tickets remain valid? Will my miles be worth anything in the future? I will attempt to answer these questions in this review from my own experiences with Swissair and Crossair, ...
...them, I have travelled on Swissair and Crossair on ten flights in December and January 2001/2002. And because a lot has changed in the services they provide since the September turmoil, I will base my opinion solely on these recent flights. These were all short- and medium range European flights between Switzerland, Germany and Romania, plus two domestic flights in Switzerland. All these flights were in Economy Class, thus I will concentrate my product ... Read review

Advantages: Punctuality, Efficiency, Pioneers in many areas
Disadvantages: A bit of complacency, currently facing extreme financial problems

...Everyone wanted to travel with Swissair for its utmost punctuality and excellent service. I can never forget my first experience with Swissair when I flew with them on a flight from Dakar to Geneva in 1972. I was only 8 years old and if I remember correctly the plane was a propeller engine one. I can never forget the excellent service I received, even at that time, being an un-accompanied minor. One other thing that always struck me was the huge ...
...I continued to use Swissair on many flights mainly to Asia and traveled several times in Economy, Business Class and once had the pleasure of experiencing, their then superlative, First Class whilst on honeymoon and on the sector London-Geneva-Bombay. Swissair’s service throughout all my journeys was efficient and courteous be it on the ground or in the air. Everyone seemed ready to help and go out of their way to serve you and to help in ... Read review

Advantages: Some things are still Swissair
Disadvantages: Swissair Don't exist any more

...thing to say is that Swissair collapsed in late 2001 and have not existed since. In a rare example of the subsidiary taking over the parent, the regional airline Crossair which was 70% owned by Swissair took over most of the aircraft and routes, was renamed "Swiss International Airlines", and carried on where Swissair left off. Since then they see to have found out why Swissair collapsed, and are finding it tough going; they have recently announced ...
...I was lucky to fly Swissair several times when they were still around. On my recent trip on Swiss, my first, I could not help comparing of course. It was the same aircraft, probably the same people; the washbags were almost the same, the meal choices, the shopping, but it didn't feel quite the same. Something was different. Some would argue that is a good thing, as Swissair are now a statistic and memory. This is not Swissair, it is Swiss. They ... Read review

Advantages: Low fares and vast network
Disadvantages: lacks commercial attitude on the ground and in the air

...I bought a trip with Swissair from Manchester to Johannesburg, via Zurich. Even though I had been disappointed on the first occasion, I admit that my expectations were too high then, I could only be disappointed and had several reasons to be too : long delay both ways, no personal entertainment in the main cabin of the Boeing 747, crew just polite. As a result, I left last month in a different state of mind : I had had a good deal on the ticket ...
...is so 'grey' and that Swissair connections are so thight that it didn't leave me any time for shopping, I could just rush from one plane to the next. Then the eleven-hour flight. No Boeing 747 on the route anymore, but a MD11, probably even older. Seating was 3-4-2 and I was lucky enough to get a two-seat block all to me. After 45 minutes, drinks were finally served, followed by the meal. The vegetarian meal I had ordered was not on board and ... Read review

Advantages: punctual, multilingual, polite
Disadvantages: watch out for nuts in the food!

...weekend I went on four Swissair flights, (Vienna-Zurich-Lisbon and back) having chosen to fly with them because they were part of the Star Alliance, whose Frequent Flyer card I have and also because they offered the cheapest price for getting to Lisbon. The flight from Vienna to Zurich lasts one hour, during which time we were served with a very light meal – Swiss Breakfast (smoked cheese roll, fruit salad and a chocolate bar with coffee and ...
...unlike nearly every other airline, Swissair still served dishes that contained nuts without any warning, being very fond of serving praline chocolate bars, however they did assure me that if you ask for a nut free meal, you will duly receive one. The cabin crew were pleasant and polite, speaking as a rule English, French and German and obviously between Zurich and Lisbon there were also Portuguese speaking cabin staff. The safety announcement was ... Read review