Deciding on a trip home to the UK from Qatar, we opted for a 2 day stop-over via Syria using Syrian Air - Never again! Although the leg room was plentiful, even for tall people like my husband and I, the plane was in a pitiful state and so were the crew! The flight from Qatar to Syria was delayed and again from Syria to the UK. The check in at Damascus was a joke as the cards used were written in Arabic! The food on board was 'something meaty with rice' followed by an apple thrown at you by the crew. Even though it was a non-smoking flight, the crew, including the pilot sat at the rear of the plane openly smoking. Luggage was piled up on empty seats and the overhead lockers were left open during take-off! The hotel used in conjunction with the package was ok, but the food was once again 'something meaty with rice' swimming in oil. The return flight from UK to Damascus was late, again. The hotel this time was new, but built on holy ground so no alcohol was served and bare wires hung free in the corridors. The toilet was a 'hole in the ground' even though the hotel was advertised as being 'International'. Would we use Syrian Air again? Not even if it was free! A dreadful experience and one we will never repeat.
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I've flown with them before apart from they're take and landing, they have a long way to go in terms service. I have wittenesed things that would make your hair stand on end. the only thing that made me travel on them was the price
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