Quote-start

a delight to fly with

Quote-end

5 Jul 6th, 2001 

19 Ciao members have rated this review on average: very helpful

Advantages:
excellent service

Disadvantages:
small plane

Recommendable Yes:

Detailed rating:

Food Quality

Customer Service

Punctuality

Space

Value for Money

mbmb11

mbmb11

About me:

the honest writer and rater is back after a long absence!!!!

Member since:16.01.2001

Reviews:69

Members who trust:80

Recently i went on holiday to Portugal, in the agricultural north.
I had to fly from Heathrow (London) to Porto (Portugal).

I had never flewn with TAP (Air Portugal) before, and when i saw the plane in the terminal i was slightly worried as the planes are quite small and look a bit delicate!

When checking in, the TAP staff were really friendly and helpful and full of reassurance. As i am a very nervous flyer, they even radioed the cabin crew on the plane to look out for me!

The flight left the airport dead on time, and on the return flight we actually landed about 15 mins earlier than expected even though we had to circle heathrow about 4 times whilst waiting for a landing slot!!!(this must be a miracle!)

Once on board and waiting to take off, i was quite impressed with the interior of the plane. Although not incredibly spacious, the seats were comfortable, there was adequate leg-room, and the interior decor was light and airy. I was very impressed with the drop down electronic screens above the chairs that show safety information and light entertainment films (although i thought the films of people having sporting accidents was a bit off key!!)

On screen you are also shown your flight path, progress made, and remaining length of flight which is good for someone like me who just wants the flight to hurry up and end!

About half an hour after take off you are served a meal, which is good really considering the flight takes just over an hour and a half.
Although the food was not to the best of standards it was hot, filling and there is a choice in what you have. The puddings are delicious which is unusual for economy class plane food!

Both alcoholic and non alcoholic drinks are free, and you can ask for as much as you like.

The cabin crew are also really good with little kids and provide them with puzzles, playing cards and little plane toys. They also take the time out to talk to the kids which i thought was a nice touch, as a lot of airlines cabin crews tend to view children as a bit of a bother.

I found Air Portugal (TAP) to be an excellent all round airline, especially on economy class, and will definately use them again.

 

How helpful would this review be to a person making a buying decision? Rating guidelines

exceptional

very helpful

helpful

somewhat helpful

not helpful

off topic

Products you might be interested in »

Crumpler Gimp 17 inch Laptop Sleeve Crumpler Gimp 15 inch Laptop Sleeve
Dakine 60/40 Split Convertible Travel Bag 2009 Dakine Split Roller 100 Travel Bag 2008
Dakine Campus Deuter Speedlite 10

Comments about this review »

samfroggatt 28.05.2003 14:31

I agree TAP Air Portugal are one of the best airlines for economy travel.

danieletheridge 06.07.2001 18:40

A lovely opinion, short but sweet. However, I would be interested in knowing what aircraft it was? dan*e

Related offers for TAP Air Portugal »

NH Hoteles 0 Ratings

NH Hoteles

NH Hotels, the hotel chain leader in Europe, with more than 300 hotels in 20 countries in Europe, Latin America and Africa. Enter into our web site and find the best available tariff at all times

 Visit Shop  >
NH Hoteles
Record Rent a Car 7 Ratings

Record Rent a Car

Record Rent a Car is present in the main spanish airports and has a very wide fleet. We offer: exceptional discounts, free additional drivers, unlimited mileage... subscribe to our Club Record and take advantage of special offers.

 Visit Shop  >
Record Rent a Car


More reviews »

TAP Air Portugal - review by vc-10

Advantages: Good food!
Disadvantages: Not 100% sure about safety, planes a bit tatty

TAP Air Portugal - review by vc-10 vc-10 21.05.2008 (21.04.2008) · Read review
Ciao members have rated this review on average: very helpful
Review of TAP Air Portugal

TAP Air Portugal - review by glasvegas

Advantages: the website has some information regarding contact points
Disadvantages: website wrong, customer service appalling, high charges

TAP Air Portugal - review by glasvegas glasvegas 10.01.2009 (10.01.2009) · Read review
Ciao members have rated this review on average: helpful
Review of TAP Air Portugal

TAP Air Portugal - review by Demetrio

Advantages: Nice planes
Disadvantages: Bad service, impolite staff, extra charges when they seem to want to make that extra bit of money.

TAP Air Portugal - review by Demetrio Demetrio 05.02.2001 · Read review
Ciao members have rated this review on average: helpful
Review of TAP Air Portugal

TAP Air Portugal - review by Jacabus1

Advantages: None
Disadvantages: Everything

TAP Air Portugal - review by Jacabus1 Jacabus1 13.07.2008 (13.07.2008) · Read review
Ciao members have rated this review on average: helpful
Review of TAP Air Portugal

TAP Air Portugal - review by cbulled

Advantages: None for the reasons outlined
Disadvantages: Dangerous attitude to aircraft safety

TAP Air Portugal - review by cbulled cbulled 04.10.2008 (04.10.2008) · Read review
Ciao members have rated this review on average: somewhat helpful
Review of TAP Air Portugal



Are you the manufacturer / provider of TAP Air Portugal? Click here