Terravision

Terravision

Ranked 6 out of 10 in the Ciao Hitlist Best Bus Companies

Overall user rating Terravision 9 reviews | Write a review

...com Terravision is an Italian coach company that runs shuttle services to and from Stansted Airport and to and from various airports in Italy. The Italian cities it currently runs to are: Rome Ciampino airport to Rome Rome Fumicino airport to Rome Bergamo airport to Milan Pisa airport ... Read review





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> Display all 9 Terravision reviews
Coach shuttle to and from Stansted airport
Review of Terravision by kam76

Advantages: Cheap, efficient, runs when the train stops
Disadvantages: it's a coach....

Website: www.lowcostcoach.com Terravision is an Italian coach company that runs shuttle services to and from Stansted Airport and to and from various airports in Italy. The Italian cities it currently runs to are: Rome Ciampino airport to Rome Rome Fumicino airport to Rome Bergamo airport to Milan Pisa airport to Florence I should begin by saying that I have only used the coach to Stansted, as Rome airports are accessible more cheaply by public ...
...can book tickets for the Terravision coaches on line - you get given an e-ticket. The booking page is the standard format and very easy to use. You can print out your eticket, and they will email it to you as well. It is also possible to buy tickets from their agent at Victoria. Whilst their website doesn't say so, you can also buy them on the bus. Tickets are £8.50/£14 return if you book in person or if you pay on the bus. If you book online the ... Read review

Ciao members have rated this review on average very helpful
Quality of Rooms
Customer service
Frequency of bus / buses
Value for money
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very helpful

26.01.2005
Quick review of Terravision
Review of Terravision by Islington60

On Monday 25th June my 05.25 pre-paid coach from Finsbury Square London to Stansted Airport did not arrive I waited 25 minutes and then had to take a black cab at a cost of £70 as I did not wish to miss my 8.30 flight (Ryanir has a very strict policy on late checkins). Since my return to London I have been emailing and faxing Terravision and to date have had NO REPLY. Customer service is not very high on their agenda. Would someone from Terravision please mke contact roberta.toba@gmail.com

Ciao members have rated this review on average helpful
helpful

09.07.2007
Quick review of Terravision
Review of Terravision by brusco

Terrorvision!! Never ever again. I had a bad experience with them 3 times - twice in the morning in Finsbury Sq ...it is like a ghost bus.. sometimes it is there, most of the times not. We had to pay for cabs/trains and lost lots of money. In the airport they were supposed to leave at 12 and left at 1am (my ticket was for 12 of course) because they did not have a full bus and waited for it to be filled up. They never answer your calls , emails. Please sue them someone . THEY SHOULD BE BANNED!!!

Ciao members have rated this review on average helpful
helpful

07.09.2007
Terravision - VERY POOR service!!!
Review of Terravision by ysm_always

Advantages: cheaper than the Stansted Express but thats about it.
Disadvantages: no advantages prebooking; bad flow management, poor customer service

Spot the Terravision "selfpraising external" review - the ONLY one giving this company more than one star. My experience from Stansted: bad service, no idea on queue management, prepayment/prebooking has absolutely NO advantages - no wait - I think you save a pound or two - but this benefit is far outweighed by tha fact that you stand in line for an eternity with no apparent progess in sight. To make matters worse, if you decide to give up your place ...
...hour) and go to the office for a refund you are told that the office in Stansted cannot provide refunds and that you have to contact the Rome office. It would not really be difficult to provide a better level of service, but it is apparent from the "kids" running this show - it is not going to happen any time soon. Stansted Express or National Express for me - if I bother to fly into Standsted ever again... ... Read review

Ciao members have rated this review on average helpful
Quality of Rooms
Customer service
Frequency of bus / buses
Value for money
Reliability
helpful

23.10.2007
Quick review of Terravision
Review of Terravision by JeremieM

Same problem with me. We waited for more than one hour for our bus to Stansted from Bromley-by-Bow. Despite our phone calls to Terravision and them saying the bus was arriving, no bus showed up. We had to take a very expensive cab for us not to miss the plane. We called Terravision again and they told us our cab expenses and coach tickets would be fully reimbursed. Since then, I have struggled to get something from them but they do not reply, lie and just wait for us to get demoralised and stop asking them for refund. This company is absolutely not reliable. Avoid them!!!

Ciao members have rated this review on average helpful
helpful

18.05.2008

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