The Cumberland, London

The Cumberland, London

Hotel - Great Cumberland Place, Marble Arch, London, W1A 4RF - 2 Stars - 900 Rooms more

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... The large open reception space has a number of statues dotted around the reception and a number of visual electronic artworks (i.e. video displays) projected onto the walls behind reception and onto the glass waterfall at the main entrance. This 4 star hotel has recently had a major refurbishment. The ... Read review





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The Cumberland - A Guoman Hotel, London The Cumberland - A Guoman Hotel, London
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Cumberlan...
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Photo Jigsaw 17x12 (43x30cm) Cumberland Terrace, Regents Park, London, 19th century. from  ... Photo Jigsaw 17x12 (43x30cm) Cumberland Terrace, Regents Park, London, 19th century. from ...
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The Cumberland - a Guoman Hotel, London The Cumberland - a Guoman Hotel, London
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The Cumberland - a Guoman Hotel, London The Cumberland - a Guoman Hotel, London
Location. Positioned at the top of the prestigious Park Lane district, The Cumberland a ... more
Guoman Hotel stands across the thoroughfare from
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£ 115.44 expedia.co.uk

InformationPrice is per double room per night and may vary depending on date booked...
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5 out of 12 similar offers for The Cumberland, London  
Display all 12 similar offers for The Cumberland, London
The Cumberland - A Guoman Hotel, London The Cumberland - A Guoman Hotel, London
The modern, art-filled Cumberland is perfect for Oxford Street, Marble Arch and Hyde Park, ... more
and has 2 Gary Rhodes restaurants. Feel inspired,
relaxed, impressed and well looked after.Plenty of
London's sights are within walking distance of The
Cumberland, as is Marble Arch Tube Station.The
hotel is the place to experience true style,
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The Cumberland   A Guoman hotel,  London The Cumberland A Guoman hotel, London
The Cumberland is located at the end of Oxford Street on Marble Arch in the very heart of ... more
London overlooking Hyde Park Completely newly
refurbished  the Cumberland is a place where
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are some of London's most illustrious addresses
are right on our doorstep  Whether you are staying
with us on business  taking a break or treating
someone special  The Cumberland is the perfect
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£ 128.08

InformationPrice is per double room per night and may vary depending on date booked...
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Photo Jigsaw 17x12 (43x30cm) The centre of Cumberland Terrace, Regents Park, London, 1829. from Heritage-Images
Photo Jigsaw 17x12 (43x30cm) . The centre of Cumberland Terrace, Regents Park, London, ... more
1829. Cumberland Terrace is one of the Regency
terraces of houses surrounding Regents Park
designed by John Nash. It was completed in 1827. W
Wallis (creator);Thomas Hosmer Shepherd;John Nash;
London London, England
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16 Inch Box Canvas Print (40cm) The centre of Cumberland Terrace, Regents Park, London, 1829. from Heritage-Images 16 Inch Box Canvas Print (40cm) The centre of Cumberland Terrace, Regents Park, London, 1829. from Heritage-Images
16 Inch Box Canvas Print (40cm) White Sides. The centre of Cumberland Terrace, Regents ... more
Park, London, 1829. Cumberland Terrace is one of
the Regency terraces of houses surrounding Regents
Park designed by John Nash. It was completed in
1827. W Wallis (creator);Thomas Hosmer
Shepherd;John Nash; London London, England
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InformationUsually dispatched within 4-5 business days...
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40 Inch Box Canvas Print (101cm) The centre of Cumberland Terrace, Regents Park, London, 1829. from Heritage-Images 40 Inch Box Canvas Print (101cm) The centre of Cumberland Terrace, Regents Park, London, 1829. from Heritage-Images
40 Inch Box Canvas Print (101cm) White Sides. The centre of Cumberland Terrace, Regents ... more
Park, London, 1829. Cumberland Terrace is one of
the Regency terraces of houses surrounding Regents
Park designed by John Nash. It was completed in
1827. W Wallis (creator);Thomas Hosmer
Shepherd;John Nash; London London, England
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InformationUsually dispatched within 4-5 business days...
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An art gallery reception, rooms by Ikea
A review by dbarcl10 on The Cumberland, London
November 11th, 2008


Author's product rating:   


Advantages: Very central location, good service
Disadvantages: Small rooms, small breakfast dining room, expensive

Recommend to potential buyers: yes 

Full review

Walk into this hotel and you'll be forgiven for thinking you've walked into a modern art gallery. The large open reception space has a number of statues dotted around the reception and a number of visual electronic artworks (i.e. video displays) projected onto the walls behind reception and onto the glass waterfall at the main entrance. This 4 star hotel has recently had a major refurbishment.

The hotel is ideally situated for a shopping break, being just across from Marble Arch at the Hyde Park end of Oxford Street. Marble Arch tube station is situated underneath the hotel, making it easy to get about London.

HISTORY OF THE HOTEL

The Cumberland Hotel was built in 1920, and was the first hotel in London to have en suite toilets and private telephones in every room.

BOOKING

The hotel was booked by my partner's work as he was down for a business meeting, and we opted to stay a few extra days. Therefore I can't comment on the ease, or otherwise, of the booking process. However, booking can be done either directly with the hotel or using the reservation form on the website (see below for details).

PRICES

As we didn't pay for the hotel ourselves, I can't say how much our stay cost, however looking on the website a double room averages about £128 for a night's room only stay. Upgrades are available, although these don't seem to be offered through the website.

CHECKING IN

We had to queue for about 5 minutes before being able to check in, despite 5 receptionists being on duty. This is a very busy hotel and I never saw the reception desk empty throughout our stay. When it was our turn to check in we were served quickly and efficiently. We were informed that an upgraded room was available for an additional £30 per night, offering a larger room with king size bed, one free movie per day, free wired internet and a free late check out.

Despite being two hours early for check in we were told that our room was ready, and were offered a choice of a room overlooking the street or a room on the interior of the building. We opted for a street facing room.

The receptionist gave us two key cards that gave us access to our room, and directed us towards the lifts. She also arranged for the concierge to take our baggage to the room.

THE ROOM

On entering the room our first impression was that it was small - very small. The king size bed took up most of the room, with a small dressing table underneath the window. An LCD TV was attached to the wall at the bottom of the bed. A wardrobe was built into the wall, along with some shelves, which also contained tea making facilities.

A selection of Twinings English Breakfast, Earl Grey, Camomile and Green Tea was provided. There was also a small cafetiere and ground coffee to make fresh coffee. To save you the hassle, there were also a number of sachets of Kenco instant coffee. Very stylish stainless steel cups and saucers were provided, rather than the bog standard white cups that are normally provided.

The room also had a small fridge, which at first we expected was a mini bar, but were glad to find that the fridge was empty, apart from two small complimentary bottles of Highland Spring water. This was handy for keeping drinks and snacks in the fridge over the weekend.

The bathroom was large in comparison to the room, with a double shower cubicle, glass sink and toilet. It was very clean, and well maintained. Toiletries provided included shampoo, conditioner, shower gel and a bar of soap.

Despite asking for a street facing room, we had a view of a brick wall, and a lane below. On the plus side, there was no noise from the street, but then we were on the 7th floor.
Not being very happy with the size of the room (there was hardly enough room to walk around the bed) and having paid extra for a larger room, we complained and were promptly moved to a much larger room on the second floor that overlooked Oxford Street (Primark to be exact). The furnishings were largely the same, but with plenty of space at the bottom of the bed. This room also had a chair at the dressing table and a small chair underneath the window.

Despite being on the second floor and overlooking Oxford Street, the room was very quite and all street noise was blocked out by the secondary glazing on the windows.

Both of the rooms we saw were decorated to a very high standard with no visible marks or cracks in either the walls or the ceilings. However, the carpets in both rooms did not appear to have been replaced during the refurbishment and appeared dated and heavily marked.

The corridors were also in need of a refurbishment or deep clean. The walls were clean but the carpets looked worn and tired. Bedroom doors were quite marked and scruffy, and obviously had not been replaced during the refurbishment.

DINING

Breakfast is served in 'The Market' restaurant. This restaurant features five open kitchens, where you can watch the chefs preparing food, and some items such as pancakes and omelettes are cooked on demand. I'm not really a fan of cooked breakfasts, however I found the English breakfast to be very nice, not dripping in grease and very well cooked. The pork sausages were lovely, with a very fresh, herby taste. Also on offer is a selection of breads, porridge, cereals, fresh fruit, and fruit juice.

My first impression of The Market was that it resembled a canteen rather than a restaurant in a 4 star hotel. Tables were basic, close together and most of the tables were for 6 people. The service was however excellent, with waiters and waitresses to show you to a table and serve tea and coffee. Dirty plates were cleared away very quickly, however on the Friday morning it did feel a little rushed, as the staff seemed to want tables cleared as soon as possible so other people could get a seat. This doesn't seem like the sort of place you can have a relaxed breakfast, certainly not during the week anyway.

The Cumberland features a Gary Rhodes restaurant called Rhodes W1 (after the postcode) and a brassiere called the W1 Brassiere. Booking in advance is required for the W1 restaurant. I can't offer an opinion on these as I couldn't get a table at W1 and never tried the Brassiere.

OTHER FACILITIES

The hotel has a gym but as I was on holiday, I stayed well clear. Instead I got my exercise walking round the numerous shops on Oxford Street. The website also states that there is a shop in the hotel, but I neither saw a shop or any signs directing the way.

SUMMARY

As everyone knows, first impressions count for a lot, and his hotel really does hit the mark there. The reception area is very well designed, spacious, light and airy. However this leads you to have very high hopes for the rest of the hotel, which I'm afraid didn't match my initial expectations. The bedrooms looked like they had been furnished by Ikea. That said, the rooms were adequate for a short stay, and given you are right in the heart of central London, you won't be spending much time in your hotel room.

A great hotel in a central location for a short visit to London, not as suitable for families or people who like spacious rooms.

The Cumberland
Great Cumberland Place
London
W1H 7DL

www.thecumberland-london.co.uk 
More Reviews
Best Hotel In London With Cheapest 4 Course Dinner!
Review of The Cumberland, London by han.exeter

Advantages: Central location, under £10 for early bird carvery, luxury
Disadvantages: none whatsoever

...found that haggling works!) The Cumberland is situated in Marble Arch on the top end of Oxford street - probably one of the most central hotels in London. Most places are walkable but if your feet get easily tired it's about a 30 second walk to Marble Arch tube station or the hotel has comissionaires to hail your your own personal taxi! THE HOTEL As you step into the hotel you know that it is something special, the lobby is huge with a large seating ...
...which can give you all the tourist information you need, as well as book last minute theatre tickets. THE RESTAURANTS The hotel has two restaurants an oriental restaurant and a brasserie where the famous Cavery is served every day. This is my big hint - even if you can't afford to stay at the hotel the EARLY BIRD DINER is a must, FOR UNDER £10 you can enjoy 4 courses of the finest carvery - and the bonus is that you can EAT AS MUCH AS YOU LIKE! ... Read review

Ciao members have rated this review on average very helpful
very helpful

22.08.2000
Looks nice on the website....
Review of The Cumberland, London by DiaboloVF

Advantages: Soft beds, high-speed internet, friendly staff
Disadvantages: Noisy at weekends, below average housekeeping

The Cumberland is easy to find, the staff are helpful, and the rooms are clean. However there are a couple of faults. Upon arriving at the hotel, I was told that my room had been double booked, but they decided to grant me a free upgrade. All good except that my room was now above the hotels nightclub, and I had to put up with booming music until 3am. That said, I did manage to have a wonderful sleep after it finished, and awoke feeling refreshed. ...
...want to get up! The other thing I wasn't too impressed with was the bathroom. There were several cracks in the plaster, one of the lightbulbs had blown and the complimentary shampoo bottle was half empty. My advice? At reception, ask what the noise levels are like in the room and don't accept it until you have inspected it. ... Read review

Ciao members have rated this review on average helpful
helpful

22.07.2008

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The Cumberland Hotel - Marble Arch, London
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Advantages: Right in the heart of London - off Oxford Street, good facilities
Disadvantages: Expensive. Room features, car parking, congestion charge

...I stayed for a business conference/exhibition - the company managed to negotiate a deal for £130 B&B delegate rate - but was quoted £195!!! Advantages - in the heart of London, next to Oxford Street - Excellent internal decoration - great foyer - Very modern bedrooms/decoration - Gary Rhodes Restaurant on site - I've eaten here before - great food but expensive/over rated! - Great bar - Great Business facilities - conference rooms/facilities - Multi-lingual staff - Great breakfast (again expensive if you were buying it separately) - Lots of rooms - plenty of availability Disadvantages - Expensive! But this is what you expect for a London 4 star hotel - try and get an internet deal/last minute booking or if you are travelling on business a company deal - Room decor - a) safety green light in the bedroom - what... Read review

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Not worth a sausage!
Review of Best Western Cumberland Hotel, London by  jjcb

Advantages: Closeness by taxi to Wembley
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What a Deception!
Review of Rose Court Hotel - Great Cumberland Place, London by  akatrya

Advantages: ...
Disadvantages: ...

...Approximately 4 months ago, my mom and I decided to make a small escapade in London; she never having gone there, and I having gone there several times and having liked. I shall be use to her as guide-interpreter within the limits of my linguistic capacities. I thus have to make our small journey on lastminute.com. The choice of hotels came, I thus took the Rose Court Hotel for his geography-quality-price. *.,.-:*'``'*:-.,,.-:* GEOGRAPHIC SITUATION *:-.,,.-:*'``'*:-.,.* The hotel is situated in 35, Great Cumberland Place. Very practical, it is in 2 minutes on foot of the subway station of Marble Arch but also several stops of bus. Of the airport of Heathrow, we put coming approximately 45 minutes there metro. The Rose Court Hotel is in the Northeast point of Hyde Park, just man next to Oxford Street... Read review

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Rose Court Hotel - Great Cumberland Place, London

Product details

Rating: 2 Stars

Rooms: 900

Type: Hotel

Address: Great Cumberland Place, Marble Arch, London, W1A 4RF

City: London

Country: England

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Listed on Ciao since : 22/08/2000


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