Author's product rating: 
| Advantages: |
Great location |
| Disadvantages: |
Certainly not a four star hotel |
| Recommend to potential buyers: |
no |
Most unimpressed with this supposed four star hotel. I expected luxury and elegance and was sadly disappointed. The place looked tired, grubby and in need of a facelift. The bathroom looked like something out of a 1970's motel with peeling watersealing and melamine sink surround.
The check-in staff were unattentive and seemed somewhat overworked running all over the place. The pushy bellhop gave me no choice but to take my bags and stood waiting until I gave him a tip and then walked off without thanks.
It was extremely handy having all the great Fifth Avenue shops so close at hand as my primary reason for New York trips is shopping. Saks, Henri Bendel, Bergdorf Goodman and the lovely toystore FAO Schwatrz are all within a 5 minute walk.
I did not use any of the hotels facilities so can not comment on these.
I would not recommend this
hotel to anyone and find it unbelievable The Plaza is in the same class as this when they are clearly worlds apart. The location is great but that counts for little if the hotel is poor.
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