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SHOPPING > Travel > Europe > United Kingdom > Glasgow > Glasgow Hotels > The Merchant Lodge, Glasgow > Reviews

The Merchant Lodge, Glasgow

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The Merchant Lodge, Glasgow

Quote-start

okay to look at , pity we had to stay

Quote-end

1 Jun 20th, 2009 

6 Ciao members have rated this review on average: helpful

Advantages:
okay initially

Disadvantages:
noise noise noise

Recommendable No:

clemon1974

clemon1974

About me:

Member since:20.06.2009

Reviews:1

We stayed following an online booking, through thier own website, in June 09. First impressions are that it was adequate , a few thousand quid on decoration and a bit more attention to details (how i hate only having one cup in a double room)would take it from ok to nice.
I was looking for one thing from the hotel room, somewhere to sleep after a gig. And that was where the problem started. Our room was across from a night club and it had a late licence. Now whilst I expect some noise, to be hearing the on street conversation , rows, singing etc etc onto 4am it was very excesive.
I did speak to the manager she said "that it is a city centre hotel", "we get about twenty complaints a week", "we speak to the council every week" and the killer "we don't give refunds for complaints about the noise". The manager was assertive verging on the aggressive and did offer me the address to complain to the council.
The manager was quite happy to argue infront of other customers and it did seem like a well rehearsed arguement.
Actually it is no surprise they ask for payment before, because they would not have got a penny from me.
I do not think my expectations are too high, the hotel need to decide wether they want to close the offending hotel rooms or wether they will invest in decent double glazing
 

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dynamicnurse 20.06.2009 18:45

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The Merchant Lodge Hotel, Glasgow

The Merchant Lodge Hotel, Glasgow

Welcome to a very comfortable, superbly central privately owned 3 star Glasgow city centre ... more

hotel, with all amenities for the modern traveller
and a warm, welcoming, friendly staff. The
Merchant Lodge Glasgow is superbly set in a
secluded street adjacen...

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InformationPrice is per double room per night and may vary depending on date booked...
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More reviews »

The Merchant Lodge, Glasgow - review by marymoose99

Advantages: Reasonably priced, good location, breakfast ok
Disadvantages: The staff, lack of digital TV

The Merchant Lodge, Glasgow - review by marymoose99 marymoose99 27.10.2007 (27.10.2007) · Read review
Ciao members have rated this review on average: very helpful
Review of The Merchant Lodge, Glasgow



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