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Advantages: Location Disadvantages: 2 star hotel and it deserves them
the corridor cupboard doors have a leatherette cladding, the ones on our corridor were very obviously peeling away from the doors and looked tatty.
Our room door stuck and had to be slammed shut.
The bathroom extractor fan did not work hence the peeling paint on the bathroom ceiling.
Glazing was poor with lots of street noise able to come into the room.
Lumpy pillows.
Good bits.
The breakfast was wholesome and fresh, the pork and leek sausages were lovely.
The resaurant although looked clean felt sterile with no atmosphere.
Maid service was good. Nice clean towels.
Good location right opposite Kensington Palace and just along form Hyde Park.
15 minutes walk from Harrods and Harvey Nichols, Knightsbridge.
2 minutes walk from Kensington High Street and Tube Station. ...
Advantages: Outstanding Views, best hotel in London i've stayed at Disadvantages: couldn't fault it
I stayed at this Hotel last year, and have been to London 4 times since. Ive stayed in over 10 hotels in the capital and can honestly say this has been my favourite hotel.
The views over Hyde Park were gorgeous and gave a lovely view of the london eye, and the flight path. The rooms were a good size and layed out well. It wasn't unclean at all.
The staff were extremely helpful and went out their way to help you. The breakfast was gorgeous and provided a great choice.
The hotel was close to the local tube station, and close to notting hill and shops. It was central to oxford street and all that London has to offer, without been slap bang in the middle.
Only downfall i suppose ( the only one) was that it was upstairs to a petrol station yet it wasnt a problem for me.
I would recommend this hotel 100% and enjoyed my stay. ...
Advantages: Close to airport and shuttle bus runs frequently Disadvantages: Bad service, dated rooms
I've stayed at this hotel as I attended an event held in the conference centre.
Parking was difficult, mainly because this hotel offers a park and stay facility for Heathrow Airport and after driving around each area of the car park we ended up parking at the side of the exit road. It was good job that we stayed on site for the time we were there as I wouldn't have fancied my chances at parking up again if we left and came back.
When we checked in we were told that a pre-authorisation charge would be put on the account until we checked out. This is fair enough, obviously they don't want people charging items to their room and not paying, but our pre-authorisation charge was £400 - nearly three times what our total bill would be. Personally I thought this was excessive.
The hotel has two floors and what appears to be very ...