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Super

“ Thomascook.com”

published 20/05/2005

Prowell know operator. Easy to use website

Consnone that I have experienced........

Since given the power to search until my hearts content with the internet, I have never put foot inside a high street travel agents again, apart from to pick up a couple of brochures for reference. My first initial thoughts about holiday browsing on the Thomas Cook website was 'the prices on here...

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Excellent

“Thomas Cook wedding package”

published 31/03/2005

ProEasy, friendly staff, no hassle

ConsBit slow sending out wedding info

I have written a couple of reviews on my resort and the airway i flew with so i thought i would write a review regarding the tour operator who i booked through. I have used Thomas Cook twice now and i have found them to be very good, i personally have had no problems with them, had to chase them...

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Super

“Thomas Cook...Book”

published 02/08/2000

ProFriendly, efficient

ConsNone

We recently travelled with Thomas Cook and found them refreshingly good. With a recent poor experience with Going Places we were reluctant to book with any travel agent again but Thomas Cook restored some faith in travel agents with us. Their staff were friendly and seemed very well trained. They...

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Good

“What a Saga!”

published 05/09/2000

ProCheap.

ConsNo space to sit down.

Earlier this year, my partner and I booked a flight to Malaga from Birmingham airport. We had always flown Monarch Airlines previously, but this time the tickets came through from Britannia Airways. We didn’t think anything of it but when we arrived at the airport I did wonder whether we were on...

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Satisfactory

ProGood choice, helpful staff, average website that i...

ConsPRICES!

Thomas Cook used to be my first stop when looking to book a holiday. I have travelled many times with Thomas Cook and I can honestly say that I have had no problems what so ever. I liked the piece of mind that when booking with Thomas Cook, everything was taken care of for me. As soon as that...

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Satisfactory

ProSomeone if things go wrong.

ConsDid not do a lot for their money.

Thomas Cook Holidays. This year we booked our Greek Holidays thru Thomas Cook online site, we have used this method on a couple of previous occasions, so any criticisms are I would think to cut backs. The actual booking process was very simple, selected Skiathos as we wanted a base from where we...

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Super

“THOMAS COOK THE INTERNET WAY”

published 08/04/2003

ProFANTASTIC WEBSITE BUT IF YOU HAVE TO TELEPHONE

ConsTHE STAFF CAN TRY TO PERSUADE YOU A LITTLE TOO MUC...

Being an inveterate holiday-goer, I generally use Thomas Cook's website to find hotels, apartments, and special late deals, mainly because it's easy to navigate and is more informative than most. www.thomascook.co.uk. ADVANTAGES: The Thomas Cook website is one of the best I've used for holidays...

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Excellent

ProVery good quality and staff knowledge, shops are e...

ConsSlightly expensive

With little cost differences between high street travel agents these day, it can be a nightmare finding a travel agent that offers something special. Look no further than Thomas Cook. As the founders of the package holiday, Thomas Cook have the edge when it comes to choosing those weeks in the...

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Super

“Book with the Cook”

published 23/02/2001

ProGood holiday company and very helpful

ConsNone

I must admit, I had never booked with Thomas Cook until a couple of years ago. Reason being is I had always been told they were expensive. It appears nowadays one holiday firm is the same as any other so it blows that theory clean out of the water. They are always very busy when I go in there so...

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Super

“Don't just book it...”

published 17/08/2001

Proin the op

Consalso

Over the last 16 years I have been abroad about 25 times, and visited maybe 15 countries. About 90% of my flights and complete holidays have been booked through Thomas Cook, and if that's not an indication of a good company, I don't know what is. Here's a summary of the (many) good points and...

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Satisfactory

“Honeymoon Disappointment”

published 12/08/2003

ProFriendly service when booking

ConsOnce booked - service disappeared

My wife and I decided to book our honeymoon through Thomas Cook Signature Holidays last year. We chose an idyllic holiday to Singapore and Bali departing the day after our wedding and Thomas Cook was only too helpful to take our booking. However we would like to express the severe disappointment...

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Excellent

ProAffordable, quick and easy to use

ConsYou need to be at home to receive the package and ...

There's a section of www.thomascook.com that every traveller will find useful whether you are going with Thomas Cook themselves or not. If you click on the ‘Foreign Exchange’ button on the left hand side of the screen - which may take a while to load 'cause it's a big site - you will...

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Excellent

“What a pleasant surprise!”

published 15/07/2000

ProFriendly staff, competetive prices

ConsNone; they'll even phone you on a Sunday!

I turned to Thomas Cook because I was fed up with being treated by an idiot by the tour operators themselves. I have travelled with Thomas Cook before and was pleasantly surprised, especially as they made me a Privilege Member on return from holiday. I let this lapse and had forgotten all about...

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Super

“Used then a lot of times”

published 06/09/2000

Prohelpful, freindly

Consprice, late deals don't exist

I have booked via a thomas cook agency on a number of occasions and have always found the staff helpful and more than ready to throw brochures at me. Indeed we have had some quite complicated arrangements to make at times and they have always managed to deliver what we wanted. The prices have...

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Excellent

ProExcellent service tailored to the Individual's nee...

If you're looking to book a package holiday through a Travel Agent, Thomas Cook is the one to use. Their whole attitude from start to finish is refreshing - nothing seems to be too much trouble. I was quite specific on what I was looking for and took up 90 minutes of the rep's time but she wasn't...

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Product Information : Thomas Cook

Manufacturer's product description

Ciao

Listed on Ciao since: 04/07/2000