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We booked a 'Platinum' hotel holiday which clearly stated in the 'Platinum Benefits' that we would receive what they called 'Priority Transfers' in fact it clearly stated that "all Platinum... more

User Reviews

for Thomson Holidays

Rating Summary based on 63 reviews

  • 5 Stars
    19
  • 4 Stars
    19
  • 3 Stars
    4
  • 2 Stars
    4
  • 1 Star
    17

Detailed rating

  • Customer Service
  • How good were the guides?
  • How often have you booked through them
  • How satisfied were you with the Hotel/Appartement
  • How well does it cater for children
  • 3.2
  • 3.4
  • 2.5
  • 3.5
  • 2.6
  • 12 of 12 Ciao users found the following review helpful
    Picture of seamaster30

    seamaster30

    User recommends the product

    Advantages Advantages Price, All inclusive Option, transatlantic crossing

    Disadvantages Disadvantages lower level engine noise, tired cabins - could do with a refit

    Thomson Destiny -Tropical Transatlantic Dec 2008 We booked this cruise in October 2007 and obtained an all inclusive deal as our last cruise cost us an extra £600 pound, mainly in drinks costs! We had previously cruised with Thompson last year on the Celebration and think that I actually prefer the layout of the smaller sister ship for a number of reasons, which I will probably touch on later in the review. The early flight from Manchester to Lisbon was on time and uneventful but on arrival at Lisbon I could only describe organised chaos. In all 5 flights had arrived from the UK with cruise ... more
  • 59 of 59 Ciao users found the following review helpful
    Picture of Groovee

    Groovee

    4 Stars THOMSON... Super for Families Review with images 14/07/2004
    User recommends the product

    Advantages Advantages Lots of Choice, lots to do

    Disadvantages Disadvantages Not many free child places.

    We decided that we wanted a summer holiday abroad this year and picked up a Thomson Brochure. Thomson are a well known holiday operator and have been operating for as long as I can remember. Since they opened a Lunn Poly near us we have been picking up their brochures instead of the usual JMC ones. Thomson offer a variety of holidays such as Superfamily, Gold, Platinum, summer sun, a la carte, small and friendly, faraway shores, Greece, turkey, cruise, alfresco, Florida, freestyle, weddings in paradise, beach club. The Superfamily one interested me as it was all geared at a family holiday ... more
  • 32 of 32 Ciao users found the following review helpful
    Picture of milmol

    milmol

    User recommends the product

    Advantages Advantages see op

    Disadvantages Disadvantages see op

    All inclusive cruising on the high seas, a tour of the Canary Islands, and a chance to experience the Topaz before she retires from Thomson’s after years of loyal service, how could I resist. I used to imagine cruises were for older, elitist couples, but friends and family persuaded me otherwise. The Topaz offers all inclusive cruises, drinks included, and on the recommendation of others we decided to try her before she is replaced this year by Thomson’s new ship, The Spirit. With seven decks to explore, entertainment and 24 hour dining, it sounded too good to be true, especially ... more
  • 31 of 31 Ciao users found the following review helpful
    Picture of sue.51

    Level 7 sue.51

    Member since 20/03/2001

    Reviews written: 275

    User recommends the product

    Advantages Advantages Competitively priced and generally honest brochures

    Disadvantages Disadvantages Beware last minute hitches on early bookins

    Thomsons, the no longer British tour operator who is still UK market leader - confused? The whole company has been taken over lock stock and barrel by the major German tour operator TUI, and are in the process of revamping their brochures and repainting their airlines a nice pale shade of turquoise blue. Every package holiday I have booked has been with Thomsons. Their brochures generally replicate the end destination, and their prices are, without a doubt, the most competitive in the industry. THEIR PRICES I know there are people out there who will dispute this, but I priced two holidays over ... more
  • 26 of 26 Ciao users found the following review helpful
    Picture of zoe_page

    Level 8 zoe_page

    Member since 08/07/2001

    Reviews written: 871

    3 Stars Nosmoth 20/04/2002
    User recommends the product

    Advantages Advantages in op

    Disadvantages Disadvantages in op

    Package holidays aren’t normally my thing, but when all you want is a week somewhere hot, with everything arranged for you, they usually don’t do that badly. I’ve travelled with numerous companies, usually to Spanishy places, but never before with Thomson. This wasn’t why we chose them though, nope, it was their choice of departure airports. There are very, very few companies who fly from Blackpool, and even fewer who fly from Blackpool and who can be booked through work, thus offering me a discount. Thomson fitted the bill though, and so Thomson it had to be. **** In ... more

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