Advantages see op
Disadvantages see op
With seven decks to explore, entertainment and 24 hour dining, it sounded too good to be true, especially as the prices were excellent. We booked last July from the teletext, using a company called Book and Go. Total cost including insurance and flight supplements from Manchester was £890 for two adults. I was stunned at this low price bearing in mind this was not a late deal, booked for January the 17th this gave 6 months notice.Disaster hit however when Book and Go ceased trading last November. Although we had paid the balance to them, they had not paid Thomson’s, in fact we only found out they had ceased trading when 3 weeks before the holiday we phoned them to enquire where our tickets were. Panic stations were manned and the holiday looked like it might not happen, but luckily Thomson’s very professionally stepped in to rescue us. As an ATOL protected company we only had to prove we had paid for the holiday and they were happy to honour the agreement and claim the money back on our behalf, thank goodness for ATOL.
Flights ~ The 4 ½ hour flight to Tenerife left on time and an in-flight meal was provided. Apparently in the near future this meal will cost £10, I personally wouldn’t purchase it as I find the meals are usually not of a high standard but this is personal choice. The Britannia plane was clean with pleasant enough staff and in-flight entertainment. Headphones were provided free although on some flights I have known them have to be paid for. Duty-free was available and although perfumes were the same price as in the shops and on all the islands we visited cigarettes were cheaper on the flight than anywhere else.Arrival and Transfers ~ The Thomson rep was easy to spot at arrivals and we were directed to a comfortable and newish looking coach. The transfer took about 1 hour to the port. Once there a member of the ship came on board and clear instructions were given for embarkation. A large tent type area was set up on the port and here we collected an envelope that contained various information including stickers bearing our cabin numbers. We placed these on our cases and they were then left with the cruise staff that would deliver them to our room. We were told this could take up to two hours but ours arrived within 30 minutes. We were greeted and welcomed onto the ship and once onboard went through the process of handing over our passports and collecting room keys etc. This was fast and smooth with the minimum of fuss. From there a member of staff showed us to our room and the cruise began.
|Where did you book|
|How often have you booked through them|
|Value for Money|
|How good were the guides?||Good|
|How satisfied were you with the Hotel/Appartement||N/A|
|Quality of the tour in general||Good|
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