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Thomson, The Worst on the Hih Street

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1 Feb 20th, 2007 

7 Ciao members have rated this review on average: helpful

Advantages:
all brochures

Disadvantages:
rubbish customer service

Recommendable No:

Detailed rating:

Value for Money

kimberley1986

kimberley1986

About me:

Hey, Im Kim. Im married to a Soldier and have a little boy.

Member since:12.09.2005

Reviews:54

Members who trust:6

I used to work for Lunn Poly before it turned to Thomson. I know that Thomson will sell you there on branded Thomson holidays, put on fuel charges and everything else they add on, they are contradicting themselves as they say they dont charge fuel supplement which they do.
Thomson is one of the most exspensive companies to go on holiday with. The Thomson motto 'Cheapest o the High Street and we dont charge Fuel Supplements' this is a lie as all companies charge fuel supplements!!
Thomson staff will also try to sell you Gold insurance policy at roughy £50, for the length of the holiday booked, when you can buy a years policy for this price with other insurance companies!
I would honestly never buy holidays or work for Thomson ever as Thomson's is a rip off!!
The Holiday Guides they use are usually out of date, they dont give you the right information most of the time with regards to building works, etc..
The foreign exchange buraeu is ok bt you can definatly get more for the pund elsewhere.
Thomson is an average company to use, i now prefer Going Places, Thomas cook etc to them now.

The staff in Thomson shops can be quite rude at times, be condesending towards you and they really dont care where you go on holiday unless they get the commission, the best comission thomson staff get is from their own Thomson Holidays.

If you want a decent holiday company then go with other tour operators!  

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Comments about this review »

Nathan_Innit 21.02.2007 00:21

Sorry for the rating, could have done with much more of a review about the company rather than just your experience, and also try to consider the presentation of your reviews - e.g. spaces between paragraphs.

neiltommo123 20.02.2007 18:28

Good Review, I worked for BA for a short time so I know about the Insurance rips etc etc. Good on ya for putting over good points in a truthful way. Hope they cant sue ya for that!!!!

ccrane1983 20.02.2007 14:41

Good review, I won't be using them

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