Thomsonfly Airlines

Advantages: 37" Legroom
Disadvantages: Food

*Thomsonfly- Premium Service* The holiday was booked via Portland Direct to the Maldives in December 2007. It is a normal 10.5 hour flight, but after booking we were notified that this would operate both outbound and inbound via Gatwick. We were flying from Manchester so we upgraded to the Premium Service on this occasion. Check in We arrived at Manchester airport in plenty of time. There was no separate check in desk as stated. ...
...rest of the passengers. However this was at a First Choice check in desk (Thomson and First choice have now joined -even after the concerns from the monopolies commission.) The premium service baggage allowance is 30Kgs each. With the diving gear we just made 61Kgs. and that was with no shoes in the cases. Just the sandals on my feet! Pre-bookable seats This is a service that I like about Thomsonfly. But it is only available on certain flights. ... Read review

Advantages: good service from start to finish
Disadvantages: hidden costs

...both ways we travelled with Thomsonfly Airlines which I have to say was a pretty comfortable and painless experience from start to finish. As this was part of a package I can't say how much it would cost to travel with the airline, but our whole holiday for four cost around £1500 for a week. We travelled on a Boing 767 - 200 which seemed to have capacity for about 240 economy passengers. On both flights the aircraft was full but that didn't stop ...
...I felt that flying with Thomsonfly was a good experience despite my one or two minor gripes. The aircrafts were well managed and the flights were smooth - although I'm sure that's somewhat in the lap of the Gods! It feels like a professional safe airline and that's always a good thing when you're flying! ... Read review

Advantages: Reasonably priced, comfortable seating
Disadvantages: Poor after sales service

I have flown with Thomsonfly on numerous occaisions. The flights are comfortable and the crew are pleasant. On my return from the Canary Islands, I noticed one of the stewards ducking his head to avoid the screens situated down the middle of the aircraft. Unfortunately, he forgot to duck and knocked himself out and was unconsious on the floor in the galley. This was disturbing for some of the passengers but the situation was dealt with by the rest ...
...and record any items left on the aircraft which is normally dealt with by the cleaners but unfortunately, Thomson's don't do this, their crew check seat pockets etc. My daughter left a rather expensive item in the back of the seat and was dishonestly claimed by whichever member of staff found it. I contacted Thomson's by telephone, email and fax but they wern't interested. ... Read review

Advantages: hot, friendly
Disadvantages: lots of beggers

...but its not hot and spicy. Kofta is also another local dish its mince beef which is cooked in a tomatoe sauce and looks like meatballs but its very tasty. Helwa is another word for cakesand sweets. Olives and spices are some of the local produces. They only have very fresh food there. Friday is the day when most people eat couscous which is like a fine rice which you have with veg and lamb or chicken. +++Accomdation+++ You can pick accomdation up from around £10.00 per night it is just basically bed, bathroom and can have up to 3 beds per room. Its cheap enough to eat out. +++ Flight Operators+++ There are a lot more choices now to fly to Morocco. Not just BA or Royal Air Maroc which do tend to be on the expensive side. Easyjet, Ryanair, Thomsonfly, No Frills airlines all go to Morocco now. Marrakech is obviously the most popular resort... Read review

Ciao members have rated this review on average somewhat helpful

Advantages: VERY cheap, comfortable, great service, expanding route.
Disadvantages: Check-in and boarding can be less than fun.

...I have completed five separate return trips with 'Hapag-Lloyd Express' (HLX) over the last 18 months, as both a business and leisure traveller, and I have to say that my opinions of the airline continue to gain some altitude! All of my journeys have been from Manchester, including the early-evening route to Cologne and three to Stuttgart, which depart at a similar time. There are in fact three flights with the airline that leave Manchester's terminal 2 within five minutes of each other, including HLX's third route to Hannover, the company's headquarters. HLX took to the skies in 2002 and is slowly beginning to expand its network around Europe, including flights to the Med with the airlines bigger sisters, 'ThomsonFly' (formerly Britannia Airlines) and the German equivalent 'HapagFly'. This summer HLX have been flying 18 aircraft to 36... Read review

Ciao members have rated this review on average helpful

Advantages: pre-booked seats
Disadvantages: very little legroom

...Thomsonfly (not thompsonfly as the name of this category suggests), formerly Britannia Airways, is the charter airline of the Thomson travel agent (formerly Lunn Poly) and the Thomson Holidays tour operator, all of which are owned by parent company TUI, the german mega-company. I have only been on one pair of Thomsonfly flights, and this was only due to me leaving the booking to the last minute, and that being the cheapest available option - I wouldn't have gone with Thomson given a totally free choice, as I did a piece of A level economics coursework about this market, and discovered that Thomson and the other three big operators are rated the worst for customer satisfaction. However, I was reasonably impressed with them. They sent the tickets through fairly quickly, they came printed in a book with a whole host of information about... Read review

Ciao members have rated this review on average helpful