I have flown with Thomsonfly on numerous occaisions. The flights are comfortable and the crew are pleasant. On my return from the Canary Islands, I noticed one of the stewards ducking his head to avoid the screens situated down the middle of the aircraft. Unfortunately, he forgot to duck and knocked himself out and was unconsious on the floor in the galley. This was disturbing for some of the passengers but the situation was dealt with by the rest of the crew.
Some airlines have to hand in and record any items left on the aircraft which is normally dealt with by the cleaners but unfortunately, Thomson's don't do this, their crew check seat pockets etc. My daughter left a rather expensive item in the back of the seat and was dishonestly claimed by whichever member of staff found it. I contacted Thomson's by telephone, email and fax but they wern't interested.
More details
Class flown most frequently
Economy
How often do you travel with this airline
Regularly
Where did you book
Directly with this airline
Safety
Satisfactory
How well does it cater for disabled people
Don't know
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