I have used Trailfinders frequently over the past 8 years to book flights and have never been disappointed. The staff are extremely courteous and helpful both over the telephone and face to face over the 'counter'. The only drawback, in my opinion, is the lack of online booking which should be implemented as people can book flights at a time of their choice. Their prices are extremely competitive and give bucket-shops a run for their money. Their computerised records of client preferences are also excellent, saving repeating them every time one books.
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Advantages: knowledgable and good first impressions,apologetic Disadvantages: poor customer service,some sloppy employees,unreliable,problems not solved very quickly or proffesionally
theothegreek 22.07.2001 ·
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Ciao members have rated this review on average: very helpful
Review of Trailfinders
Aug 6th, 2000
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