I wandered into Trailfinders off the street. Their operations centre in Newcastle is also their telephone call-centre. However, they were well geared up for dealing with people face to face.
The staff member was professional and friendly and the environment was also pleasant.
They found me a cheap flight, gave me a good range of times and dates and then organised some cheap car-hire as an encore.
I was worried that the end result may be dubious if it was all so cheap but I was being cynical. Everything went off without a hitch. The only minor exception was that they omitted to tell me the check-in times and terminal for the return flight, but that was easy to find out when I arrived.
How helpful would this review be to a person making a buying decision? Rating guidelines
NH Hotels, the hotel chain leader in Europe, with more than 300 hotels in 20 countries in Europe, Latin America and Africa. Enter into our web site and find the best available tariff at all times
Splendia, a unique selection of luxury and design hotels with character in the most beautiful locations: Marrakesh, Paris, Rome, Barcelona, Buenos Aires, Dubai.... Book directly online or contact our customer service available any day of the week.
Record Rent a Car is present in the main spanish airports and has a very wide fleet. We offer: exceptional discounts, free additional drivers,
unlimited mileage... subscribe to our Club Record and take advantage of special offers.
Advantages: knowledgable and good first impressions,apologetic Disadvantages: poor customer service,some sloppy employees,unreliable,problems not solved very quickly or proffesionally
theothegreek 22.07.2001 ·
Read review
Ciao members have rated this review on average: very helpful
Review of Trailfinders
Advantages: Great staff there. Knowledgeable and experienced. Spoke to Stuart and Geoff. They were brilliant. Disadvantages: wish tjhey had an office in Sydney. These guys are unique