I am 64years old, married with 2 daughters and 1 granddaughter. I love my holidays both at home and ...
I am 64years old, married with 2 daughters and 1 granddaughter. I love my holidays both at home and abroad. I retired from my job as an insurance services admin supervisor 4 years ago, and am now enjoying some 'me' time at long last.
Member since:20.08.2004
Reviews:9
Just returned from a month in Australia with stops in LA, Fiji & Singapore all booked with Trailfinders. Absolutely fantastic, from booking to return!
When planned this holiday, we went to Trailfinders office and gave them a broad outline of where we wanted to go, and asked for advice. They were spot on, and we felt we could rely on them as the girl we dealt with had been to all the places we chose. She guided us away from driving along the East Coast of Australia because she thought that the Great Ocean Road would be more to our taste. It was great and the B&B's used by Trailfinders were immaculate.
We also used the services of one of the Trailfinders offices in Australia, to book an excursion. We needed some advice on the best one for what we wanted to see. They explained all the aspects of the tours and booked one for us while we waited.
All the flights, the Indian Pacific Railway and all the hotels were excellent, and just as decribed in the brochure. We were kept informed of any changes to our itinerary as and when they occurred and each time, we were given a full revised print out. When the political situation arose in Fiji late last year, we were advised to wait and see, not to panic and cancel, and they were proved right, Fiji was lovely. Their online "View Trail" facility is also very convenient as it shows not only a full itinerary, but you can access all the details of your flights - departure and arrival times, flight durations, and airport terminal numbers. All this was very useful for crossing time zones and changing planes as we had a number of flights both domestic and international.
We met quite a few other Trailfinders travellers along the way and all were completely sayisfied with the service they were given. I would not hesitate to travel with them again.
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Advantages: knowledgable and good first impressions,apologetic Disadvantages: poor customer service,some sloppy employees,unreliable,problems not solved very quickly or proffesionally
theothegreek 22.07.2001 ·
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Ciao members have rated this review on average: very helpful
Review of Trailfinders
Advantages: Great staff there. Knowledgeable and experienced. Spoke to Stuart and Geoff. They were brilliant. Disadvantages: wish tjhey had an office in Sydney. These guys are unique
May 22nd, 2007
(May 21st, 2007)
helpful by (67%):
somewhat helpful by (33%):
