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Not for me

ProNone spring to mind now

ConsRuined family holiday

So here we were, all together ready to embark on our family holiday to Florida. It had taken 2 years in the planning and booking and all of us were sat in a hotel ( 6 Adults and 3 Children), the night before we were due to jet out, talking about all the things we wanted to do and see. Two small...

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Not for me

“A company who don't care”

published 31/08/2004

ProVery Cheap

ConsWhen something goes wrong you find out why

You only really find out how good a company is when something goes wrong: I had booked through Travel City Direct for my flights to Florida this year. On arrival at the airport at 7:30 am, Saturday we were told that the plane was delayed until 6pm due to hurricane problems. No problem - nothing...

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Not for me

“TRAVEL CITY SCAM!”

published 21/03/2007

Pro NONE AT ALL!

Cons IF YOU VALUE YOUR LIFE AND BANK BALANCE DONT BOOK...

Seriously if you value your health you will not book your holiday through travel city, whom are now part of the xl leisure group plc, and use xl as their airline carriers! My family and i, two adults and three kids youngest aged 6 thought we had a reasonable deal when we booked our recent holiday...

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Excellent

Prolast minute deals actually available, keys for vil...

Consnone

I am a bargain hunter for everything I buy, and last minute holidays are no exception to this rule! Travel city at the time I booked my last holiday were the cheapest I found on the teletext, and as the other opinions say on here a lot of the last minute deals that are advertised are never...

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Excellent

“Excellent Service”

published 01/01/2005

ProCheap

ConsLimited dates

I have been to Florida twice now, last June was with Travel City Direct and I cannot think of a single problem we experienced that affected our holiday. Booking was easy, the staff helpful and polite. Of course they try to sell you more than you want so do some research, I found much cheaper...

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Super

“WOW!”

published 23/01/2004

ProLive the high life

Conswe had to complain

This was the first time that we have actually booked a villa in Florida with Travel city direct and I have to admit that it was the best experience of my life. This was our 3rd trip to Florida and our first experience with travel city villas. The last two times we went Florida we booked the villa...

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Not for me

“HOMELESS IN ORLANDO”

published 12/11/2004

ProCHEAP TRAVEL AGENT

ConsPRAY NOTHING GOES WRONG

At first we were some of the furtunate ones,flights on time, picked up keys for villa(no Probs) what an holiday this will be we thought. on arrival at villa WOW,5 beds 3 baths it does not get better than this,wife was happy(rarity) kids were happy..only 1 slight problem, there was no safe an...

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Not for me

“Never will I use them again”

published 07/06/2007

ProCheap

ConsMany !!!!!!!!!!!!!!! / Elderly Aircraft 21years o...

Used Travel City in 2005 NEVER AGAIN !!!!!!!!!!!!!!!! Here is a copy of the letter I sent to TCD to which got a standard reply in other words they didnt want to know. I am writing to complain about the service received from your carrier Air Atlanta. As a regular traveller to the USA, mainly with...

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Excellent

“cheapest deals in town”

published 03/07/2001

ProCHEAP,HELPFULL,EFFICIANT,PEACE OF MIND

Consnone

i have flown with travel city direct now for the last three years when i go to florida, i have found them the cheapest company and very helpfull. every time i have used other companies to fly i have found either the cabin crew ignorant or the planes to small, oh and the food stinks. when going on...

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Super

“Attraction ticket warning.”

published 18/01/2007

ProWell organised and easy to book.

ConsRip off with the Walt Disney Attraction tickets

I booked our family holiday with Travelcity Direct to Orlando last year with no problems and I noticed in their brochure for 2006 that we could purchase Disney 14 day Ultimate Tickets for only £8.00 more per person than the 7Day and that we could then exchange these tickets at the Guest Relations...

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Excellent

“Travel City Direct”

published 25/06/2008

ProFirst Class cabin

ConsHurricanes may delay take-off from UK

We have travelled with Travel City Direct twice now, and I have not had any problems that stick in my mind. Although we did travel 1st class for better service and easier check-in etc, there were no delays and the flights were fine. I would recommend utilising their pre flight bag check in:...

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Excellent

“Travel City Direct”

published 22/08/2006

Proefficient, pleasant staff

Conssmelly flight seats

I had booked with Travel City Direct before reading reviews on other sites. After reading many many complaints I was very apprenhensive on my forthcoming holiday. 14 night for 8 people at Florida. However I can honestly say it was one of the best holidays I have had. Arrived at Sandford airport...

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Excellent

published 20/04/2007

After reading the other reviews posted, I was seriously worried about my first flight with TCD to Florida for the Easter hols. I am very fussy & normally fly everywhere with either continental or emirates Business class but amazing low costs for their TCD's Sunshine First had tempted me!! We arrived at airport prepared for a hellish flight but I can honestly say we had a fabulous one. The seats were exactly like Business Class seats, pitch not quite as good as some, but still very good. The only difference really would be the recline, they do not recline fully into a bed like seat, but they recline enough to make you comfy. The meals we had were excellent. The staff were excellent, very attentive and friendly and professional. The first film was shown on a screen at the front of the cabin, we were in rows 2 & 3 and had no problems seeing it and then the crew gave us personal screens with many entertainment options including games. I think economy had to pay £10 for these. There were no delays and the return journey was just as good. The crew were lovely & I will be bookling them again for flights to USA and would definately recommend them.

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Excellent

published 06/05/2007

used tcd in 2005 and only problem we had was there were no seat -back tv s and the plane was old french 747. used tcd after we were dumped in new jersey the previous year by continental and would recommend to anyone.-- (even though we took off from sandford just as hurrican wilma hit) overall very good value .

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Not for me

“Poor Service”

published 10/09/2004

ProNone

ConsNo customer care service either by telephone or at...

I have just arrived at 22.47 on 9 September 2004, having been delayed from 4 September 2004 due to Hurricane Frances. The hotel was fantastic and the staff members treated us very well throughout the disaster. We were well informed by letters and by telephone. The only disaster we had was with...

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Product Information : Travel City Direct

Manufacturer's product description

Ciao

Listed on Ciao since: 13/08/2000