Travel City Direct

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Ripped Off

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1 Jan 3rd, 2004 

13 Ciao members have rated this review on average: somewhat helpful

Advantages:
None

Disadvantages:
They keep your money no matter what happens

Recommendable No:

Detailed rating:

Value for Money

getsrippedoff

getsrippedoff

About me:

Member since:03.01.2004

Reviews:1

I booked a Flydrive Holiday for me and my wife and paid over £285 as a deposit well in advance of the holiday. Two weeks after the booking I had to change the date of travel and contacted their customer services to be told I had to write a letter or fax the details which I had explained over the telephone. I did both but unfortunately after another telephone call to enquire if they had received my correspondence, I was told no they hadn't, and I would have to fax and write again.
This I did and received a leter stating that after contacting their customer relations dept they would not change the date of my holiday and would not refund any of my deposit.

The terms and conditions on their web site do not mention that once you give them a deposit or any money that you are going to lose it if you cancel or change the date of travel well in advance of travelling, all you get is a message :
( Unable to load template ) from their web page.

My recommendation is don't book any travel with this company until a few days before you intend to travel. Don't even bother trying to speak with their customer relations staff. I don't really think they have such a dept.

I'm not a well off bloke and have been ripped off by this company, I would imagine a majority of people that book with them are on a limited budget, so be warned.
What else can they do to get your money......!!

 

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Comments about this review »

englishminx 04.01.2004 02:13

Ditto to what everyone else has said! perhaps you should get ciao to move your review to the buyer beware section.

magicloudz 04.01.2004 01:08

That's a disappointment!:) -Jon

Pictoria 04.01.2004 00:37

Travel care, not Travel Cafe! I accidently caught the wrong key! Lynn-Marie

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More reviews »

Travel City Direct - review by Siobhan33

Advantages: Price
Disadvantages: Staff Attitude/Food

Travel City Direct - review by Siobhan33 Siobhan33 11.07.2006 (11.07.2006) · Read review
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Travel City Direct - review by kpctrin

Advantages: None
Disadvantages: We have not been able to find an alternative holiday to fit our dates

Travel City Direct - review by kpctrin kpctrin 21.06.2008 (21.06.2008) · Read review
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Travel City Direct - review by k8_ammo

Advantages: None
Disadvantages: the whole holiday

Travel City Direct - review by k8_ammo k8_ammo 29.09.2004 (29.09.2004) · Read review
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Travel City Direct - review by ando123

Advantages: very cheap
Disadvantages: ive never experienced any

Travel City Direct - review by ando123 ando123 28.02.2005 (28.02.2005) · Read review
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Travel City Direct - review by scoop135

Advantages: cheap and alright!
Disadvantages: age of plane?

Travel City Direct - review by scoop135 scoop135 27.12.2006 · Read review
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