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3 Feb 4th, 2001 

28 Ciao members have rated this review on average: very helpful

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LostWitness

LostWitness

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'Allo! I'm not contributing to Ciao for the time being but if you are bored / desperate / weird enou...

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Over recent years, there has been an explosion in the number of new motel style hotels springing up around the country. Responding to a demand for lower price overnight accommodation, Whitbread Travel Inns are perhaps the best know chain, with over 250 motels now set up across the country. For £40.95 per night, you get a clean, modern double or family room, with your own bathroom and television. The hotels are normally situated adjacent to a family restaurant, so breakfast and evening meals are easily at hand - although not inclusive of the price.

Travel Inns are intended for those travellers who want a decent night's accommodation, but without the expense of a city centre hotel. They have advantages, and disadvantages, which you should bear in mind before you decide whether to use one of these establishments or not. I have stayed in a few different ones when I have been unable to find, or get, larger hotel accommodation.

Most Travel Inns are relatively new so the quality of accommodation tends to be very good. The rooms are a good size - particularly the family rooms - and are kept extremely clean. The beds are made up with continental quilts, rather than with sheets and blankets, which may not be everyone's cup of tea, and there are fold down sofa beds in the family rooms which you would need to make up for yourself, in the event that you want to use the additional space. There are additional pillows and blankets provided as necessary - the pillows are usually very unsubstantial, and you may need two or three per person.

The fixtures and fittings in the rooms vary from one inn to another, but are usually plain and uncomplicated. The bathrooms tend to be clean and tiled, but quite small - the baths are unsuitable for taller people, and the rooms rarely face onto windows. The disadvantage of this is that you always need to have the (noisy) extractor fans on when having a bath or shower. If you stay in a Travel Inn with more than one floor, the bathroom floor will vibrate with the noise from the extractor fan in the room below. Additionally, there is limited air conditioning in the rooms, and the windows will only open a fraction (for safety sakes). Consequentially, the rooms have a tendency to become stuffy very quickly.

In terms of extras, the Travel Inns keep things to a minimum, which is obviously reflected in the price. The rooms seldom have their own telephone - there are phone kiosks at reception, which charge payphone rates. You have your own small television, usually with the standard terrestrial Channels, and often with radio, which can be swivelled, but not moved completely. Tea and coffee making facilities are provided, but the rooms do not supply shampoo or bath foam, so make sure you take your own. I found the set up of the hotels quite frustrating in that if you want anything from reception, you have to leave the room and go yourself - no room service here. The bath towels were exceptionally small, and only one is put in the room, so couples or families will need to ask at reception for additional supplies (same thing will apply to extra tea or biscuits).

The quality of the meals varies from one Inn to another, as the type of restaurant can vary. There are about five or six different restaurants that you will find next to the Inn. The meals are averagely priced, as they tend to cater for the Beefeater type of client. The main drawback, is that they are all open to the public, so you can find it difficult to get a table at peal periods, and of a Friday and Saturday evening, you can expect them to be bustling with a weekend crowd of drinkers and eaters. Everything is pay as you go - as the restaurant operates independently from the hotel - and there is no facility to eat in your room. Consequentially, I think the weary traveller could find the whole set up unnecessarily tiring.

Service in the hotels is limited, but very friendly. Reception staff are keen to help, but are fighting a losing battle if you're already a bit teed off that you've had to wander down to reception yourself to get additional towels. The chain now state that they will refund the cost of the room if you are not 100% satisfied - a bold statement that backs up their intent, but I don't know how picky you are allowed to be.
I was disturbed by the hallway doors banging every time somebody left their room and the sheer number of rooms in such a small space meant that other guests could be heard in the corridors relatively loudly.

The Travel Inns are a good concept - definitely suited to those people who wish to limit the cost of their accommodation. For me, if staying away I tend to prefer to spend time in my hotel room, relaxing, so room service is important, as well as good sized bathrooms. Larger hotels will not cram so many people in such a small space, so you tend not to be so aware of other guests. Travel Inns are particularly economical for families - the consequence being that the corridors tend to be awash with little feet running around. The Travel Inns do offer everything you want for a good night's sleep - but staying in a hotel is about so much more than just sleeping. Eating, relaxing and unwinding are all equally important if you're staying away - the Travel Inn doesn't look after these aspects enough for me.
 

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Comments about this review »

kimborob 13.02.2001 21:11

Good op - I find them okay for 1 night stays, say before flying for instance (see my op on Holiday Inn Express) but would not stay more than one night.

craigy_baby_2000 13.02.2001 19:06

Another great opinion Phil, look forward to reading more soon :)

Squidget 07.02.2001 22:59

I have stayed also at the new style travelodges these are very impressive, basic, clean and they are relatively spacious.

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