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We had a great holiday in Spain again this year. We booked through Travel Republic who we found to be very helpful. This is the fouth or fifth year we have had a holiday in this region and found... more

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Rating Summary based on 90 reviews

  • 5 Stars
    61
  • 4 Stars
    15
  • 3 Stars
    3
  • 2 Stars
    3
  • 1 Star
    8

Detailed rating

  • Application Process
  • General Information
  • Help with Visa
  • Office Staff
  • On-the-placement Support
  • 4.2
  • 4.0
  • 3.3
  • 3.9
  • 3.8
  • 20 of 20 Ciao users found the following review helpful
    Picture of tranx

    tranx

    User doesn't recommend the product

    Advantages Advantages TR helped by re-booking everything when the flights were changed, twice

    Disadvantages Disadvantages Cheaper to book direct, hotel reservation failed, put right before travelling

    We have just arranged a seven-day holiday in Funchal Madeira through Travel Republic. I found them on line and then wrapped things up on the telephone and hope that this account will be useful concerning my reasons for choosing an agency, and the experience of booking through this particular one A friend of ours had a good stay in Madeira and, while on the spot, she kindly selected hotels which seemed suitable for the three of us. Upon her return she brought up the possibility of a joint holiday and I guessed that it might rest there. However, after a seemly interval, she presented my wife ... more
  • 42 of 42 Ciao users found the following review helpful
    Picture of kineticspade

    Level 7 kineticspade

    Member since 07/12/2005

    Reviews written: 386

    User recommends the product

    Advantages Advantages Everything

    Disadvantages Disadvantages None

    I booked all of my holiday online after searching through quite a few travel companies, and online companies and this seemed to be the cheapest I had found, so I decided to use these, I had used an online operator before so I felt that I should be safe with these too. I did worry a little though as I had booked it quite a few months in advance and so much can happen in a few months like the company going bankrupt. I never had to talk to anyone on the phone or deal with customer services, as all the booking is done online. To start with I had to enter the date I wanted to fly, how long for and ... more
  • 9 of 9 Ciao users found the following review helpful
    Picture of danster2006

    Level 1 danster2006

    Member since 01/03/2006

    Reviews written: 1

    User recommends the product

    Advantages Advantages Excellent Service

    Disadvantages Disadvantages When you can get through

    I have recently booked a holiday to Turkey with Travel Republic. I found the online booking much easier than sitting in a travel agents for over 3 hours (as I have before) or wasting time on the phone while the rep tries to sell you a completely different holiay to the one you want! I received my documents within 5 days, and all was fine. I then decided that we should have a bit of luxury and tried to upgrade our seats. I logged a service request on the website, and got a prompt response that I needed to do this directly with the carrier. The phone number was supplied, so I got on the phone ... more
  • 8 of 9 Ciao users found the following review helpful
    Picture of wesanwar

    Level 1 wesanwar

    Member since 11/03/2009

    Reviews written: 1

    User doesn't recommend the product

    Advantages Advantages 0208 so free to call off mobile minutes

    Disadvantages Disadvantages too much small print, slow responses, Using third parties

    *This whole debacle has crippled us emotionally* (Please Read and leave comments) I booked a holiday with this company in December 2008 for the Christmas break, unfortunately my trip turned out to be a disaster, on my return i complained to travel republic, it took the company a month to realise that they could not open the email attachment i had sent them, however on each occasion i rang the company, the staff told me that the complaint was being processed, anyway i resent my complaint and waited another 30 days to receive responses from travel republics suppliers (As travel republic is only ... more
  • 2 of 2 Ciao users found the following review helpful
    Picture of 8871laura

    Level 1 8871laura

    Member since 22/11/2009

    Reviews written: 1

    User doesn't recommend the product

    Advantages Advantages NONE

    Disadvantages Disadvantages MANY - SEE REVIEW

    Please please DO NOT BOOK A HOLIDAY WITH TRAVEL REPUBLIC. I am writing this because we’ve been through hell and I genuinely don’t want anyone else to experience what we have because of this awful company. I have been fighting for 5 months, trying to get compensation to no avail. We booked with TR due to them being the only travel company to have the particular hotel we wanted. We now no they didn’t have this hotel, but however, decided to take our money for it anyway. We only found out that we weren’t booked into the hotel 15 HOURS BEFORE WE FLEW, due to me emailing the hotel direct to order a ... more

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