Travel West Midlands (Coventry)

As an employee for travel west midlands and working at travel Coventry, I will be telling my thoughts feelings and experiences. Cleanliness I have read the other reviews on the subject and I would agree with all of them. The busses do smell from time to time and are often untidy. The fact of the matter in the cleanliness concern is due to the passengers just as much as the staff. How many passengers get on and leave all of there food wrappings and drinks bottles on there seats instead of taking them with them, saying which there shouldn't be food or drink consumed on board any way. Also the ... more

I use the bus quite regualrly for someone with a car. I often use the bus when traveling to see family and friends as it costs a lot in the car to do a short drive through the busy town centre of Coventry.I use the travel west midlands buses most days. The cleanliness of the Coventry Travel busses are always appaling.There is never no evidence of a cleaner nor are the buses are tidy. The short journey buses are always dirty and messy with litter every where and often smell.The upstairs of the double decker buses are the worst by far as mainly the elderley sit down stairs.The seats are always ... more

I have little choice but to use these services everyday from Oldbury to Birmingham and am yet to be surprised by receiving a good service. The drivers are all surly boy racers who obviously hate their jobs so much they would love to end it all and take all of the passengers with them. They look at you like you have just eloped with their mother everytime you get on, they fill the buses way beyond the safety limit, they love to speed up between stops so that you have to stagger down the aisles to get to the door before they pass your stop - recently I fell down the stairs and bounced off the ... more

I have lived in Coventry for almost four years now. I originally moved to the area to do my degree at the University of Warwick, but now I live and work here. Now buses. This is a tricky subject to write about. But im going to give it a go. When I first arrived in coventry I lived on campus and, as such, didn't use public trasport too often. The buses from the university to the city centre always ran every ten minutes so there never really was much of a wait. The problems started in my second year when I moved off campus. I then had to catch a bus every morning to get in for 9 o'clock. Now ... more

My Grandad actually drives for this company and he is really friendly and helpful. However, in my own experience, unfortunately, this cannot be said for the majority of the other drivers. On getting off the bus I try to be as polite as possible, thanking the driver and making general conversation only to find no response... at all. I really hate it when people ignore me and when you are paying for someone's wages i think they could at least acknowlege the fact that we are real people! The buses are often filthy but I believe this is because a bus only goes to the garage to be cleaned and ... more