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6 Reviews

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As an employee for travel west midlands and working at travel Coventry, I will be telling my thoughts feelings and experiences. Cleanliness I have read the other reviews on the subject and I... more

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for Travel West Midlands (Coventry)

Rating Summary based on 6 reviews

  • 5 Stars
    1
  • 4 Stars
    0
  • 3 Stars
    1
  • 2 Stars
    2
  • 1 Star
    2

Detailed rating

  • Customer service
  • Frequency of bus / buses
  • Quality of Rooms
  • Reliability
  • Speed
  • 1.8
  • 3.2
  • 1.6
  • 3.0
  • 2.4
  • 45 of 45 Ciao users found the following review helpful
    Picture of ROCKYRICARDO

    Level 3 ROCKYRICARDO

    Member since 16/07/2005

    Reviews written: 19

    5 Stars Travel Coventry aint too bad... Review with images 02/03/2006
    User recommends the product

    Advantages Advantages Always get there, get there for a good price.

    Disadvantages Disadvantages not yet 100% reliable on times, but not there fault.

    As an employee for travel west midlands and working at travel Coventry, I will be telling my thoughts feelings and experiences. Cleanliness I have read the other reviews on the subject and I would agree with all of them. The busses do smell from time to time and are often untidy. The fact of the matter in the cleanliness concern is due to the passengers just as much as the staff. How many passengers get on and leave all of there food wrappings and drinks bottles on there seats instead of taking them with them, saying which there shouldn't be food or drink consumed on board any way. Also the ... more
  • 24 of 26 Ciao users found the following review helpful
    Picture of wilsam00

    wilsam00

    User recommends the product

    Advantages Advantages See opinion

    Disadvantages Disadvantages See opinion

    I use the bus quite regualrly for someone with a car. I often use the bus when traveling to see family and friends as it costs a lot in the car to do a short drive through the busy town centre of Coventry.I use the travel west midlands buses most days. The cleanliness of the Coventry Travel busses are always appaling.There is never no evidence of a cleaner nor are the buses are tidy. The short journey buses are always dirty and messy with litter every where and often smell.The upstairs of the double decker buses are the worst by far as mainly the elderley sit down stairs.The seats are always ... more
  • 10 of 10 Ciao users found the following review helpful
    Picture of tilly77

    Level 4 tilly77

    Member since 30/11/2004

    Reviews written: 78

    1 Star scum on wheels 06/04/2005
    User doesn't recommend the product

    Advantages Advantages none

    Disadvantages Disadvantages too many to mention

    I have little choice but to use these services everyday from Oldbury to Birmingham and am yet to be surprised by receiving a good service. The drivers are all surly boy racers who obviously hate their jobs so much they would love to end it all and take all of the passengers with them. They look at you like you have just eloped with their mother everytime you get on, they fill the buses way beyond the safety limit, they love to speed up between stops so that you have to stagger down the aisles to get to the door before they pass your stop - recently I fell down the stairs and bounced off the ... more
  • 16 of 16 Ciao users found the following review helpful
    Picture of the_vchip

    Level 2 the_vchip

    Member since 27/08/2003

    Reviews written: 15

    3 Stars Something needs to be done Review with images 09/03/2004
    User recommends the product

    Advantages Advantages Good website, new buses being seen

    Disadvantages Disadvantages Poor service, dirty buses and having to use correct change

    I have lived in Coventry for almost four years now. I originally moved to the area to do my degree at the University of Warwick, but now I live and work here. Now buses. This is a tricky subject to write about. But im going to give it a go. When I first arrived in coventry I lived on campus and, as such, didn't use public trasport too often. The buses from the university to the city centre always ran every ten minutes so there never really was much of a wait. The problems started in my second year when I moved off campus. I then had to catch a bus every morning to get in for 9 o'clock. Now ... more
  • 1 of 6 Ciao users found the following review helpful
    Picture of bubble4

    bubble4

    User recommends the product

    Advantages Advantages Reliable, Cheap, Frequent

    Disadvantages Disadvantages Ignorant Drivers, No Change Given, Not informed when there are problems with the service

    My Grandad actually drives for this company and he is really friendly and helpful. However, in my own experience, unfortunately, this cannot be said for the majority of the other drivers. On getting off the bus I try to be as polite as possible, thanking the driver and making general conversation only to find no response... at all. I really hate it when people ignore me and when you are paying for someone's wages i think they could at least acknowlege the fact that we are real people! The buses are often filthy but I believe this is because a bus only goes to the garage to be cleaned and ... more