The place has only been open about as long as the M60 nearby (2 years) and it looks so run down. First impressions were that it wasn't really looked after. The front door was broken, the interior corridor carpets were tatty..... fire Extinguishers were not mounted in the correct place. The ... Read review
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Advantages: Location, Comfy bed Disadvantages: Poorly maintained, inadequate facilities, bad staff.
The place has only been open about as long as the M60 nearby (2 years) and it looks so run down. First impressions were that it wasn't really looked after. The front door was broken, the interior corridor carpets were tatty..... fire Extinguishers were not mounted in the correct place. The reception was manned 24-7 but the two people we dealt with weren't particularly friendly.
In the room we stayed in, the windows were left open ... ...when we shut and locked them...... you could push them right open again (Good job we weren't on the ground floor)
The accommodation was VERY basic with only 3 pillows in a room that sleeps 3, only enough towels for 2 people, no compliamentary shower toiletries so we had to go to the local Morrisons to get what we needed.
There was an iron available from reception which came in very handy but there was no hairdrier available. ... more
The place has only been open about as long as the M60 nearby (2 years) and it looks so run down. First impressions were that it wasn't really looked after. The front door was broken, the interior corridor carpets were tatty..... fire Extinguishers were not mounted in the correct place. The reception was manned 24-7 but the two people we dealt with weren't particularly friendly.
In the room we stayed in, the windows were left open prior to our arrival on a cold rainy day, and when we shut and locked them...... you could push them right open again (Good job we weren't on the ground floor)
The accommodation was VERY basic with only 3 pillows in a room that sleeps 3, only enough towels for 2 people, no compliamentary shower toiletries so we had to go to the local Morrisons to get what we needed.
There was an iron available from reception which came in very handy but there was no hairdrier available. Breakfast was available, but only cold room service as well as the tea and coffee making facilities. There was however a pub and SUBWAY restaurant right outside, and a Macdonalds a short car journey up the road.
The only positives are its location, and the fact the bed was comfy (even with only one pillow). I expected more for the £50 a night. -------------------- Against my better judgement, I returned to this hotel for one night stay in a family room on a Friday night. I was forced to wait for around 15 minutes at reception with my wife, 2 kids and our bags while the receptionist didn't answer the pager (which was basically just the base unit for a portable phone), I was only noticed when she came out to collect some 'data' off the printer at the reception desk. And even then it was a further 5 minutes before she ended her call to her "boss" who "waffles on".... On discovering there were only 3 pillows for 4 people, I sent my lad to reception to get another pillow or two, and he was told there weren't any and we could "have a quilt" to use instead. I went myself to query this on our way out, and I was told "no, we've got no spare". I told her this wasn't good enough, and she agreed. And again offered the quilt. I asked if they were really that full that a pillow could not be sought from another room, and she said no. So I informed her I would not be staying here again, and left. We returned at midnight after borrowing pillows from my mum who lives not far from the hotel, to find they had miraculously managed to find a pillow so we had at least one each to sleep on. As I stated in my first part of the review - the bed was comfy but everything else let the place down AGAIN. It just goes to show that the first experiance wasn't a one off. They are consistantly shoddy.
