London/Bangkok return via Istanbul economy class. . I booked with Turkish airlines because they had the cheapest fare over the new year bank holiday period. This was around 440 pounds including taxes. I was slightly worried after booking as I read several negative comments on various consumer reviews. . Checking-in was quick and simple at Heathrow and baggage was checked through to Bangkok. Transfer at Istanbul was quick and easy. Istanbul is a bright and modern airport, ideal for short transit stop. Flights on all segments were on time. Seating was spacious with 33-34 inch seat pitch, which is a big plus nowadays. There was no individual inflight entertainment and the sound system was faulty on both segments. . I found the meals to be reasonably good and appetizing with complimentary wine and soft drinks. Unfortunately there was no choice of meal, which I found unusual for a long haul flight. No water or drinks brought round during flight, although they were willing to serve drinks from galley. . The cabin crew were slightly unfriendly. They seemed very unwilling to assist passengers who had trouble boarding or putting luggage in over head lockers. The pre flight safely checks seemed very cursory with no attempt to stop passengers using the toilets whilst the seat belts signs were still on. Indeed they seemed unable to deal with passenger who did not comply with safety regulations. This would be slightly worrying in an emergency. . All in all I found Turkish airlines to offer a very average product. The plus points were punctuality, good seating and competitive price The negative points were inflight entertainment, no choice of meals and indifferent cabin crew. . I would fly Turkish airlines again but not for a long haul flight.
More details
Class flown most frequently
Economy
How often do you travel with this airline
Rarely
Where did you book
Travel Agent/Tour Operator
Safety
Satisfactory
How well does it cater for disabled people
Don't know
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