United Airlines - UAL > Reviews > United Airlines

Author's product rating:   

Food Quality	Good
Customer Service	Friendly and attentive
Punctuality	Good
Space	Comfortable
Value for Money	Good

Advantages:	Biggest airline in the world, and one of the best
Disadvantages:	lost property services could be better

Recommend to potential buyers:

yes

Full review

I recently flew with United to Florida via Washington, over the course of the trip I flew on two different 777's, a 757 and a 727.

I found the all of the aircraft to be very clean, the new increased seat pitch in economy was very welcome and for me a being a shade short of six foot, comfortable.

The cabin crew on all flights were great, nothing was to much trouble for them at all, can't praise them highly enough, the flights despite the best efforts of the american air traffic control services arrived all arrived on time or early.

One reccomendation, if you don't like cheese, tell your travel agent, and the airline before you fly, because at some point you WILL get the dreaded cheese.

The check in staff are also ver yefficient and polite, another reccomendation would be, check in early, flights on popular routes may well be oversold, and although the compensation package is great, if you check in late you may find yourself bumped.