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De-lightful and stunning venue! Advantages: Excellent service, beautiful grounds, superb accommodation Disadvantages: Not close to public transport access ...if you go to the De Vere website. After lunch we took and gentle stroll in the grounds, and were able to view parts of the golf course that are part of the complex. As we were only staying for a long weekend, we didn't get the chance to make use of the spa and pool, which looked fantastic, and we only briefly had the chance to make use of the spacious bar area. The only slightly negative point I would raise, is that it is not close to any public ... ...our stay directly through the De Vere website (www.devere.co.uk), and would advise to check under their "Offers" tab, as we found that they were offering 2 nights for the price 1 for the weekend we travelled, however given the wonderful level of service and standards we experienced, we would have no issues in booking this accommodation again, at the full price! ... shaun2005 26.02.2008 · Read full review Ciao members have rated this review on average: very helpful Review of De Vere Dunston Hall, Norwich
Last Drop Village Hotel Advantages: Full usage of Spa, gym,pool Disadvantages: Choice of food served in main restaurant We have recently returned from our 3-day break at this hotel. After reading other reviews of this hotel we were very apprehensive about our stay. On our arrival we were greeted by very friendly staff and made to feel very welcome. We were given very clear details of the facilities available to us and also breakfast and dinner times. Our executive room was lovely , clean and warm and well worth the extra supplement. Great choice at breakfast and carvery ... ...Inn. In my opinion we have had a very pleasurable stay,staff were very attentive and nothing was too much trouble.Glad to see that the small quaint shops were still to the rear of the hotel which are not mentioned on their website. In my opinion there website does not do the hotel justice and needs some updating. If you want to stay in a traditional hotel then this is the one surroundings are lovely. Overall we have had a very pleasurable stay. ... jinksy38 17.02.2009 · Read full review Ciao members have rated this review on average: helpful Review of Macdonald Last Drop Village Hotel & Spa, Bolton
Where's The Wifi, Where's The playstation Advantages: Reasonably priced, centrally located accommodation Disadvantages: Not everything that was offered online was available ...for, part of the prestigious De Vere group the Royal Bath is situated on Bournemouth’s sea front, just a few yards from the beach, pier, park and Oceanarium. This grand looking hotel offers a fair bit of promise externally as it dominates a large portion of the sea front. Our arrival was different to say the least, as we stepped in the door we were greeted by a selection of guests who were incredibly overdressed leading me to believe initially I ... ...the room comes from the De Vere’s website which promised both Wifi access and an in room playstation. Unable to receive Internet access via my dongle (mobile broadband) I found myself without Internet access for my stay, there was not even a wired Internet option like a lot of hotels have. I could happily live without a playstation, but if I had company that had been expecting it like one of my kids, it could undoubtedly lead to disappointment. Breakfast ... sghawken 14.10.2009 · Read full review Ciao members have rated this review on average: very helpful Review of De Vere Royal Bath Hotel, Bournemouth
Splendid but shabby Advantages: Plentiful and reasonably priced food Disadvantages: In need of updating, shabby in places. ...hotel has panoramic views over the seafront and an old world charm. I stayed here as a child on a family holiday and remember running up and down the corridors while my sister who I was sharing a room with phoned down to the dining room to complain of my behaviour!\| However, at The Grand time has in some ways stood still. Catering for week-end 'Butlin's - style' themed house parties the hotel is a little shabby and could do with a large cash injection ... ...and waiting staff are helpful and well organised. On the plus side, you can get a very reasonably priced lunch deal in the restaurant with fish and chips, peas, bread and butter and a pot of tea or coffee for about £4.00. Breakfast is also plentiful and leisurely. ... Helen-Mary 05.08.2009 · Read full review Ciao members have rated this review on average: helpful Review of The Grand Hotel, Scarborough
Good airport hotel, but not so good customer service! Advantages: Clean and comfortable Disadvantages: Customer service ...have stayed in Express by Holiday Inn hotels quite often over the last few years and only once had a problem, which resulted in me receiving a refund so all was well in the end. I have never experienced any problem with checking in at any of the hotels, so maybe I was due one! And yes, I have to report that on this occasion I had some problems! I was greeted by a member of staff on checking in, and then I was asked to pay for my stay. I explained ... ...of the nights had been taken from my bank account shortly after as a deposit. I had managed to secure a special rate of £60 per night online, but the terms had stated a deposit must be made at time of booking, and £60 had been taken from my account, so I now owed them £60 for the second night. However, I was told by the young girl checking me in that the special rate was £88 per night, not £60 and she needed a payment of £88 plus another £28 which ... JEFFJEN 05.08.2009 · Read full review Ciao members have rated this review on average: very helpful Review of Holiday Inn Express - Glasgow Airport, Paisley