United Parcel Service - UPS

Advantages: A profesional, supportive and fast service.
Disadvantages: not unbeaten in all areas.

...one under the microscope here, United Parcel Services or UPS from here on in. UPS has an interesting beginning when, in 1907, Jim Casey of Seattle borrowed $100 to set up the American Messenger Service, employing teenage message runners and despite stiff opposition, their policy of courtesy, round the clock operating and low rates made the company a success. In 1913 the break though occurred when they bought their own car and moved into transporting ...
...By the twenties they had acquired the name we know them by today and were streaking ahead of the competition in terms of automated handling (conveyor belts) and a very modern account and billing system that replaced the old cash on delivery idea. By the nineteen fifties the company were using aircraft as part of their service, incidentally something they had tried as far back as 1929 but closed again due to lack of volume, and were so big that they ... Read review

Advantages: Good tracking service
Disadvantages: pricing

...at work or people's houses. United Parcel Service as it is called originated in the continental United States. With the advent of better transportation and the need to ship worldwide, they have incorporated their service into nearly all of the countries across the globe. Their entire business is delivering parcels,letters and all items that need to be sent elsewhere in the world. Obviously you have to pay for the priviledge but at least you can ...
...What is really great about the UPS system is its Parcel Tracking. If you order something or even dispatch an item, you can keep tabs on it, knowing exactly where it is in the world. They do this through the internet. They issue you with a dispatch number. Enter this into their tracking website and all of the details on where it is and what is happening to it appear. I was able to track my Ice hockey paddles from British columbia,Canada to Louisville ... Read review

UPS is a courier. They are the worst courier / shipping company you can imagine. They invoice you a certain amount for a shipment and then they add extra money on top a few months later and bill you for the extra money. They bill me £370 extra which I didn't own them. I made a complaint with my credit card company. UPS apologised and said that the bill is written off because it's their mistake. Now a year later they are billing me again for the £370 I do not own them and I've already thrown out the paperwork, so have no proof now that they crooked me with that money. Be aware! Avoid UPS. They look cheap, but then the dung drops later and the bill gets huge.

Advantages: none so far
Disadvantages: wasted a whole morning today and another tomorrow

Having spent 3 hours already waiting for my parcel I emailed the seller to ask if they had any idea of a timescale for delivery e.g. morning/afternoon etc. They got back to me straight away to say that the parcel was being sent by UPS and should have been delivered before 10.30 - this was now after 11. They contacted UPS for me who, in turn, rang me at 11.40 to say that their driver had 'left the item off the van' and they would deliver it tomorrow ...
...as I had already wasted a morning and now I would be wasting my saturday which is the only chance I get to go out with my husband. Anyway, if it can be delivered before 10.30 on Friday why is only guaranteed before 12 on a saturday? Of course they had no answer to this! I am extremely frustrated. If I had not contacted the seller obviously UPS wouldn't have bothered to let me know and I would have waited in all day until the sellers helpline had ... Read review