I have never encounted such rude service in my life. I didn't even get to stay at this hotel because my reservation was not acknowledged. I was basically accused of being a liar by the general manager of this hotel. Avoid it at all costs. We had our reservation dismissed by her although I had ... Read review
incl. Breakfast - HRS Rating: 4,75/10 - All our rooms are en-suite with tea and coffee ... more
making facilities, Direct Dial phone,colour TV,hair dryer and Wireless internet connection. Facsimile and taxi booking services are also available. We are convenient...
Superbly situated in the heart of the city of Oxford, this hotel is just minutes' walk ... more
from the university, colleges and botanical gardens. Wi-Fi internet access is available throughout the hotel. All major shopping centres are adjacent to the hotel. T...
Information:
Price is per double room per night and may vary depending on date booked...
Victoria House hotel is superbly situated in the heart of the Oxford most famously known ... more
as the University City Just minutes away from the University and colleges you can easily explore the Botanical gardens the Magdalen Bridge and the museums All maj...
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Price is per double room per night and may vary depending on date booked...
The Victoria House Hotel boasts stunning views overlooking Killarney National Park ideal ... more
for getting away from it all Snuggle up beside a roaring log fire and take in the wintery views of the McGillicuddy Reeks or take a bike trip through the beautiful scenery of the National Park The hotel proffers many a comfortable lounge to relax in an elegant classical Victorian House Hotel Restaurant serving fresh local produce and innovative cuisine in a dramatic surrounding and an Ivy Room Bar serving light meals and tantalizing drinks Rooms are spacious and luxurious featuring multi channel flatscreen TV direct dial telephone tea coffee making facilities iron and ironing board and hairdryer
Information: :Price is per double room per night and may vary depending on date booked...
Overlooking Killarney's National Park, with spectacular views of mountains and woodlands, ... more
stands this charming boutique hotel, a place of traditional Killarney values.With our welcome, tradition and dedication handed down from generation to generation, we are still welcoming both old and new friends, still dedicated to making your visit a wonderful experience and still dedicated to delivering original Killarney holiday traditions and memories. Our accommodation is close to the National Events Centre and one mile to Killarney town centre. We rent bicycles on site and we are beside the National Park Cycling Path. It is a direct pathway to all the delights of the Killarney National Park.Please note that during the Winter months the Victoria House is only open for the weekends.
Information: :Price is per double room per night and may vary depending on date booked...
Location. The Victoria House Hotel is located in Killarney, County Kerry, Ireland. ... more
Killarney centre is 1.5 kilometres away, Muckross House and Gardens is 2.5 kilometres away, and the Gap of Dunloe is at a 26 kilometre distance. The nearest train station is two kilometres away. Hotel Features. Overlooking Killarney National Park, the Victoria House Hotel occupies a traditional country house style property spread over three storeys. The concierge service is on hand to offer sightseeing tips and arrange beauty and massage treatments, and those on business will find meeting space available. Complimentary wireless Internet is available. The Victoria House Hotel Restaurant is finished with white linen topped tables, dark wood, and leather seating, and serves international dishes prepared from fresh, local ingredients. The Ivy Room Bar features an open fire and a terrace area, and offers snacks and light meals. A complimentary full Irish breakfast is provided. Guestrooms. The 35 guestrooms feature bothcountry house and more contemporary style decor, with rich fabrics and wood furnishing. Amenities include wireless Internet, satellite television, direct dial phones, coffee and tea makers, hair dryers, and desks.
Information: :Price is per double room per night and may vary depending on date booked...
Location. The Victoria House Hotel is located in Killarney, County Kerry, Ireland. ... more
Killarney centre is 1.5 kilometres away, Muckross House and Gardens is 2.5 kilometres away, and the Gap of Dunloe is at a 26 kilometre distance. The nearest train station is two kilometres away. Hotel Features. Overlooking Killarney National Park, the Victoria House Hotel occupies a traditional country house style property spread over three storeys. The concierge service is on hand to offer sightseeing tips and arrange beauty and massage treatments, and those on business will find meeting space available. Complimentary wireless Internet is available. The Victoria House Hotel Restaurant is finished with white linen topped tables, dark wood, and leather seating, and serves international dishes prepared from fresh, local ingredients. The Ivy Room Bar features an open fire and a terrace area, and offers snacks and light meals. A complimentary full Irish breakfast is provided. Guestrooms. The 35 guestroomsfeature both country house and more contemporary style decor, with rich fabrics and wood furnishing. Amenities include wireless Internet, satellite television, direct dial phones, coffee and tea makers, hair dryers, and desks.
Information: :Price is per double room per night and may vary depending on date booked...
Victoria Park House Hotel offers contemporary and intimate accommodation within a key ... more
central location of Edinburgh's fashionable thriving Leith area All rooms offer digital TV and Internet access appealing to both corporate and leisure guests The newly created restaurant and lounge bar are fantastic places to relax and unwind with the new traditional style Gosford Bar where guests can enjoy both real ales and malt whiskiesThe hotel was built in 1897 by a glass merchant who would use the tower to search for the merchant ships coming in to the port of Leith Today the tower has been transformed into a contemporary suite while retaining original features in keeping with the character of the towerIdeally situated within the vibrant and cosmopolitan Leith district of Edinburgh the area is steeped in local history and boasts a variety of attractions including shopping at Ocean Terminal where the Royal Yacht Britannia is docked Inverleith Park and The Royal Botanic GardensA five minute bus journey will take you into Edinburgh city centre to tourist attractions such Edinburgh Castle Holyrood Palace The Whisky Heritage Centre Dynamic Earth as well as shopping on Princes Street and experiencing the old town on The Royal Mile
Information: :Price is per double room per night and may vary depending on date booked...
The Central House Hotel is ideal for those exploring all that this great city has to ... more
offer. The Central House Hotel is in an attractive Georgian-style building and has 54 bedrooms with different themes that have recently been modernised and refurbished to offer you a pleasurable and relaxing stay. We are ideally located for both business and leisure travellers, with convenient links by bus and Underground to all parts of London from Victoria Station. Our comfortable lounge and reception area on the ground floor, is the perfect base for meeting friends or business associates. The hotel also has a 24 hour reception and a lift to all floors.
Information: :Price is per double room per night and may vary depending on date booked...
The Executive House offers the best of Victoria at its doorstep. Located across the street ... more
from the Victoria Conference Center, the hotel is only a block from the magnificent Inner Harbour, and a five minute walk from the Royal BC Museum. This family owned and operated hotel offers a European ambiance and world class hospitality. As an extra convenience to its guests, the Executive House features two restaurants and two bars on the premises. The spacious guest rooms offer views of the city, the Inner Harbour or the Olympic Mountains. The suites have a separate living room complete with a full kitchen and a balcony. Pets are welcome and high speed Internet access is complimentary. The hotel offers its guest a free shuttle service to the Inner Harbour. The Executive House facilities include a steam room, weight room, Jacuzzi spa and a sun deck.
Information: :Price is per double room per night and may vary depending on date booked...
The Executive House offers the best of Victoria at its doorstep. Located across the street ... more
from the Victoria Conference Center, the hotel is only a block from the magnificent Inner Harbour, and a five minute walk from the Royal BC Museum.This family owned and operated hotel offers a European ambiance and world class hospitality. As an extra convenience to its guests, the Executive House features two restaurants and two bars on the premises. The spacious guest rooms offer views of the city, the Inner Harbour or the Olympic Mountains. The suites have a separate living room complete with a full kitchen and a balcony. Pets are welcome and high speed Internet access is complimentary. The hotel offers its guest a free shuttle service to the Inner Harbour. The Executive House facilities include a steam room, weight room, Jacuzzi spa and a sun deck.
Information: :Price is per double room per night and may vary depending on date booked...
The Central House Hotel Victoria in London is a Georgian fronted hotel situated a few ... more
minutes' walk from many of London's favorite tourist attractions, shops and bars. This six floor hotel features 54 guestrooms furnished in a contemporary style. All include Internet access, direct dial phones, televisions, coffee and tea making facilities and complimentary newspapers. Private bathrooms include showers and hairdryers. Guests can ask multilingual staff on the 24 hour front desk for advice on getting out and about in London. There is a free safe deposit box for valuables and Internet access is available at reception at the Central House Hotel Victoria. The Central House Hotel Victoria in London does not have its own restaurant, but there are several dining options within the surrounding area such as City Café and Tate Britain, which is a quarter mile (400 meters) from the hotel. Other popular attractions such as Westminster Abbey, the Houses of Parliament, Big Ben, the London Eye and Buckingham Palace are all less then half a mile away. The nearest airport is London Heathrow which is 17 miles (27 kilometers) from the hotel and takes around 45 minutes by car.
Information: :Price is per double room per night and may vary depending on date booked...
The Central House Hotel Victoria in London is a Georgian fronted hotel situated a few ... more
minutes' walk from many of London's favorite tourist attractions, shops and bars. This six floor hotel features 54 guestrooms furnished in a contemporary style. All include Internet access, direct dial phones, televisions, coffee and tea making facilities and complimentary newspapers. Private bathrooms include showers and hairdryers. Guests can ask multilingual staff on the 24 hour front desk for advice on getting out and about in London. There is a free safe deposit box for valuables and Internet access is available at reception at the Central House Hotel Victoria. The Central House Hotel Victoria in London does not have its own restaurant, but there are several dining options within the surrounding area such as City Café and Tate Britain, which is a quarter mile (400 meters) from the hotel. Other popular attractions such as Westminster Abbey, the Houses of Parliament, Big Ben, the London Eye and Buckingham Palace are all less then half a mile away. The nearest airport is London Heathrow which is 17 miles (27 kilometers) from the hotel and takes around 45 minutes by car.
Information: :Price is per double room per night and may vary depending on date booked...
Advantages: Close to the centre Disadvantages: Rude, distrusting staff
I have never encounted such rude service in my life. I didn't even get to stay at this hotel because my reservation was not acknowledged. I was basically accused of being a liar by the general manager of this hotel. Avoid it at all costs. We had our reservation dismissed by her although I had called the hotel up weeks before and secured a room for the weekend with my credit card.
The employee who initially took my booking over the ... ...been refurbished. She said a double room was available on the first night, but only a smaller single room was available on the second night- so I decided to take the smaller room for both nights to save shifting rooms. She asked me if she could fax over a booking form but when I asked her if she could take my booking with a credit card she obliged, taking my credit card details and name over the phone.
I have never encounted such rude service in my life. I didn't even get to stay at this hotel because my reservation was not acknowledged. I was basically accused of being a liar by the general manager of this hotel. Avoid it at all costs. We had our reservation dismissed by her although I had called the hotel up weeks before and secured a room for the weekend with my credit card.
The employee who initially took my booking over the phone was very helpful, desribing the place as just having been refurbished. She said a double room was available on the first night, but only a smaller single room was available on the second night- so I decided to take the smaller room for both nights to save shifting rooms. She asked me if she could fax over a booking form but when I asked her if she could take my booking with a credit card she obliged, taking my credit card details and name over the phone.
We were there to see Radiohead play their 42,000-capacity gig in South Park, so hotels had all been booked well ahead. I was happy to have had secured a room. Unfortunately upon our arrival the manager there said there was no record of my name there and that reservations were only taken with booking forms- something they obviously didn't inform their staff about. Accusing me of lying, she tried to call her other three staff members on their mobiles and asked them if they remembered taking a credit card booking. She couldn't get through to one of them but still declared defiantly that none of them remembered me. Basically she didn't trust the customer and trusted her staff. She thought I had the wrong hotel. I knew I had the right hotel because I had accessed their Web site, http://www.victoriahouse-hotel.co.uk and called the number directly from the Web site.
Essentially I understand mix-ups do occur but this infuriating woman made no attempt to recifty the situation or try and find alternative arrangements for us. She could have apologised with feeling, or given us some complementary accomodation for next time or something. But no, we were in the wrong, and only she was right.
After my boyfriend and I had a lengthy argument with the general manager, who said that no one was trained to take direct credit card bookings- what are we, living in the dark ages? - we said we would take up our complaints with the proprietor. We tried to call more than 40 hotels for the night of the concert, but all in vain.
We'll also be complaining to the crown/diamond rating system too. And demand a written apology from the proprietor.
Advantages: Close to city centre, cheap compared with other hotels Disadvantages: Thin walls, poor/no service, no cleaning, cold shower, paltry breakfast
...my parents in Oxford in Victoria House Hotel, seeing that it promised satin and silk and all sorts of luxuries in their website and leaflets, and it was very close to city centre. My parents were VERY unhappy with it and I feel it's important to reflect their views.
- Booking the hotel was pretty troublesome. My dad rang twice and I rang twice and finally I got through to the receptionist. His English wasn't very good so it was difficult to get ... ...my questions. I eventually managed to book a room but had to give him my credit card details.
- The website promised £69 a night for a double room (2 guests) but when my parents arrived, the surly receptionist pointed to a board on the wall that said £80 a night. When I asked her why the price had changed, she said she didn't know anything about the website. Never mind, my parents had to stay there. To be fair, £80 a night for a double room in Oxford ...
bellahuang86 18.03.2007
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Ciao members have rated this review on average: very helpful Review of Victoria House Hotel, Oxford
