Villa Country House Hotel, Preston

My partner, daughter and I stayed at this hotel a couple of times when we go and visit the family up there.

From the outside the hotel looked beautiful and clean and looked really big, as soon as i stepped in the doors i was weary but the staff are all nice and always had a smile on their faces.

The hotel could do with a bit of a lift inside, the rooms wasn't as big as expected from the outside but was well furnished ...
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The restaurant was nice with all your traditional food, the waiters and waitresses all know what they are doing and don't mess around, there was one complaint on the next table about a steak wasn't cooked right and the waiter offered to change it straight away, The waiter then came back out and said the steak was all from the same bit lot and it will taken off the menu straight away ad was offered something else. Another customer ... more

My partner, daughter and I stayed at this hotel a couple of times when we go and visit the family up there.

From the outside the hotel looked beautiful and clean and looked really big, as soon as i stepped in the doors i was weary but the staff are all nice and always had a smile on their faces.

The hotel could do with a bit of a lift inside, the rooms wasn't as big as expected from the outside but was well furnished with all your little pieces ( trouser press, tea/coffee etc)

The restaurant was nice with all your traditional food, the waiters and waitresses all know what they are doing and don't mess around, there was one complaint on the next table about a steak wasn't cooked right and the waiter offered to change it straight away, The waiter then came back out and said the steak was all from the same bit lot and it will taken off the menu straight away ad was offered something else. Another customer came in and asked for the steak and another waiter who was taking the customers order explained that he had to be taken off the menu.

I would say the hotel would be perfect for 1-3 nights stay but no more as there have been a few times that we were over charged on the drinks or food ( always check your bill) the heating was on then turned straight off for some unknown reason.
We have found out that things usually go wrong if they are changing over staff.

The price is way too pricey for what you really get. When we went to pay our bill for stayi9ng there the lady wasnt helpful and when we queried a bit of the bill as we were overcharged she got really funny and said she will take £15 of out £275 bill. Dont expect excellent service later on in the night about 7.30ish as thats when the problems were happening. 

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