Villa Esperia, Taormina

Villa esperia is situated in the Mazzaro part of Toarmina, that is near the sea. the city is accessible via via cable-car (lovely view on the bay...) Staying at Villa Esperia has unfortunately spoilt our holiday a great deal. Even though it was nice to have a stunning view from the pool, we found that the hotel did not deserve its four stars. the staff was not very polite, you had to be very patient because they did not seem to realise that the customer comes first ( we had to wait a lot to check in / check out/ get our keys from reception, betweeen the courses in the evening, etc...) But the ... more

We returned to this hotel after staying here a couple of years ago. Unfortunately the standards have dropped dramatically. The rooms are adequate but some balconies are only the french type, and are not large enough for a chair. The staff are polite but distant, and the restaurant manager is constantly aggresive and extremely rude. Food quality is very poor, the salad bar consisted of a couple of lettuce and some tomatoes put onto the bar for customers to slice/portion themselves. Service is very slow, dinner can take up to 10.30pm if you expect dessert. The hotel is in a wonderful location ... more

We are a Belgian group. We stayed with 44 people in this hotel. Breakfast is verry good and people at the reception are friendly. And the rest ... it's not even a 2 star hotel, verry poor quality/price. The food in the restaurant is verry, verry bad (I've never had this food, not even in a 1 star hotel), the waiters (except Rosie) are rude and unpolite (only beautifull woman can get supplements). It gives you the feeling being in hotel Fawlty Towers, and there are a lot of Manuel's serving food. The quality of the food is just bad and little children are probably not hungry after this portions ... more