Villa Mercede, Frascati

Advantages: Good location, good value for money, polite staff
Disadvantages: Small rooms

...~~~~~~~~~~~~~~~~~~~ Why we chose the hotel ~~~~~~~~~~~~~~~~~~~ My boyfriend and I decided to take a weekend city break in Rome, we were joined by his parents who travelled seperately. We looked on Expedia for a good deal and we found one with reasonable BA flights and 3 nights stay at Hotel Villa Patrizi. We looked at the information and pictures of the hotel on the internet and it looked good so we decided to book it. Now we have been to the hotel, and looking back at the pictures, they are true to life and do not decieve you in anyway that the hotel looks different to what it does. ~~~~~~~~~~~~ About the hotel ~~~~~~~~~~~~ Hotel Villa Patrizi is a brand new 4 star hotel located in Rome. As you walk into the hotel there is a pretty sitting area full of beautiful, lively and colourful flowers. If the weather was nicer... Read review

Ciao members have rated this review on average very helpful

Advantages: wonderful property
Disadvantages: terrifying access road

...James Villas had a strong advertising campaign over the last 2 years and, after a very happy holiday with them to Mallorca in 2004, we decided to book a week in Tuscany for the end of August 2008. The website is very informative and we decided on our accommodation - Villa Podere Il Renaio in Legoli. A helpful section of the website allows you to check availability and prices for the week you want and weeks either side and so we were sorted. Actually, no! I know flights from Newcastle to Pisa were available with Jet2 (I had checked the prices on Jet2 website) but the James Villas website insisted I could only fly from Manchester, so I had no choice but to make a phone booking. Phoning to book the holiday was easy. There was no queue, I got straight through to a very friendly operator who assured me that she could book Jet2... Read review

Ciao members have rated this review on average helpful

Advantages: package holiday
Disadvantages: Low value for money and bad customer relations

...Initially we wanted to book our package via the internet. However the flights on the site were either extremely unsociable hours (departure 5am etc) or you missed both ends because you arrived past midnight and left the villa around 6am the last day. Finally we rung an agent who seemed to have access to many more flights than we did and got a suitable time. Because this was not an internet option we had to go through him. This started our first problem because on the internet the default option includes the welcome package. As we were arriving at midnight with 3 young children this was necessary. The price he quoted was slightly higher than what we were looking at on the net but there were some differences such as we changed hire car to transfer and different flight times. All that taken together it was reasonable to understand... Read review

Ciao members have rated this review on average helpful